Shaik Nadeem Omar
Hyderabad
Summary
Technical Operations Lead with extensive experience in electrical appliance diagnostics, team supervision, and periodic quality control audits. Proven track record in identifying technical defects through root cause analysis and maintaining high safety standards. Skilled in leading technician teams and providing technical feedback to improve product reliability and warehouse inventory standards.
Overview
5
5
years of professional experience
Work History
Service Supervisor
Venus Home Appliances (P) Ltd
Hyderabad
01.2025 - Current
- Team Leadership: Directly supervised a team of technicians, providing technical guidance on complex repairs for geysers and fan.
- Quality Assurance: Conducted final inspections on repaired units to ensure compliance with Venus Home Appliances ( P) Ltd’s safety and performance standards.
- Training: Mentored junior staff on diagnostic techniques and electrical safety protocols to improve workshop efficiency.
Service Engineer
Singer India Limited
Hyderabad
09.2024 - 04.2026
- Technical Service: Provided expert diagnostic and repair services for home appliances, consistently meeting high customer satisfaction ratings.
- Warehouse Quality Control: Conducted rigorous inspections and QA checks on warehouse inventory to identify defects and ensure product standards.
- Technical Documentation: Maintained detailed logs of service repairs and warehouse inspection reports, contributing to a more efficient supply chain.
Team Leader
BAJAJ ELECTRICALS LTD
Hyderabad
01.2021 - 04.2024
- Lead a team of service professionals to provide timely and effective customer service for Bajaj Electricals Limited
- Plan and coordinate service activities to meet customer requirements and company targets
- Monitor service performance metrics and develop action plans to improve team performance
- Ensure compliance with company policies and procedures
Education
Intermediate - Civics, Economics, Commerce
LAL BAHADUR COLLEGE (TSBIE)
Hyderabad, TelanganaSkills
- Appliance Diagnostics & Repair
- Inventory Quality Control
- Root Cause Analysis
- Technical Reporting & Documentation
- Customer Relationship Management
- Team Training & Leadership
Timeline
Service Supervisor
Venus Home Appliances (P) Ltd
01.2025 - Current
Service Engineer
Singer India Limited
09.2024 - 04.2026
Team Leader
BAJAJ ELECTRICALS LTD
01.2021 - 04.2024
Intermediate - Civics, Economics, Commerce
LAL BAHADUR COLLEGE (TSBIE)