Shaik Noor Mohammad
Bangalore
Summary
I am a seasoned Technical Support Engineer and Software Engineer with proven expertise in troubleshooting and resolving complex production issues within Linux/Unix/Windows environments. My full-stack expertise, combined with a deep understanding of data integration and orchestration, equips me to deliver cost-efficient, scalable solutions while embracing new technologies.
Overview
6
6
years of professional experience
Work History
Software Engineer
Informatica
Bangalore
08.2023 - Current
- Provide expert-level technical assistance and troubleshooting for Informatica PowerCenter and IICS products.
- Collaborate with cross-functional teams to diagnose issues and implement rapid fixes.
- Lead implementation of Emergency Bug Fix releases to ensure system reliability.
- Lead implementation of Emergency Bug Fix releases to ensure system reliability.
- Worked closely with Product Specialist teams to address and resolve critical customer escalations.
- Automated scripts for streamlined investigation of stack traces and logs.
Technical Support Engineer
Informatica
Bangalore
07.2020 - 07.2023
- Served as a primary contact providing data integration solutions to global clients.
- Created automation scripts to streamline workflows and improve efficiency.
- Worked in Data as a Service team to validate and verify postal and relevant services.
Senior Engineer
F1 Info Solutions & Services Pvt Ltd
Bangalore
10.2018 - 05.2019
- F1 Info Solutions & Services provides IT support services.
- Led technical training sessions and managed refurbishing/servicing of electronic devices.
- Optimized repair processes, reducing turnaround time by 25%.
Education
Complete Web Developer - Computer Programming
Zero To Mastery Academy
Online01-2023
Bachelor of Commerce -
Sri Krishnadevaraya University
Andhra Pradesh01-2017
Skills
Data Integration & Orchestration: PowerCenter, IICS, Nifi, Pentaho Data Integration, and Airflow
Languages and Frameworks: SQL, Python, JavaScript, React, Flask
Databases: Oracle, PostgreSQL, MongoDB, and Redis
Other: Docker, Git, Linux, Unix, Windows
Certification
- Cloud Application Integration Services for Developers (Informatica)
- Informatica Platform Administration Fundamentals (Informatica)
- PowerCenter Data Integration for Developers (Informatica)
- PowerCenter Developer Level 2 (Informatica)
- Linux Fundamentals (Coursera)
- Unix Essential Training (LinkedIn Learning)
- Learning SQL Programming (LinkedIn Learning)
- Programming with JavaScript (Coursera)
- Web Development with HTML, CSS, JavaScript Essentials (Coursera)
TRAINING / COURSES
Zero To Mastery Academy
Complete Web Developer
Oracle DBA training from Tech360hub Software Solution
Oracle Database Administrator
Key Achievements
- Resolved 95% of client inquiries within 24 hours.
- Increased workflow efficiency by 40% developing automation scripts.
- Reduced turnaround time by 25% optimizing repair processes.
- Technical Training Leadership
Timeline
Software Engineer
Informatica
08.2023 - Current
Technical Support Engineer
Informatica
07.2020 - 07.2023
Senior Engineer
F1 Info Solutions & Services Pvt Ltd
10.2018 - 05.2019
Complete Web Developer - Computer Programming
Zero To Mastery Academy
Bachelor of Commerce -
Sri Krishnadevaraya University
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