SHAIK SAMEER
Quality Analyst
Hyderabad
Summary
Focused Quality Analyst experienced in developing and executing manual and automated test cases. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Quality position. Ready to help team achieve company goals. Driven Quality Assurance professional offering dynamic understanding of manual and automated testing strategies. Eagerly collaborates with development teams to identify and resolve issues.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Quality Analyst
WIPRO LIMITED
Hyderabad
06.2021 - Current
- Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
- Developed and maintained quality assurance procedure documentation.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Addressed non-conformance issues, pausing production to correct errors.
- Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
- Developed training materials, SOPs and work instructions to supplement new team member onboarding.
Digital Engagement Manager
MAHINDRA & MAHINDRA
08.2019 - 03.2021
- Met with clients to understand needs and develop proactive solutions.
- Collaborated with sales, delivery and service teams to manage seamless client experiences.
- Assisted with negotiations and sales closings.
- Consulted with teams on established best practices and process improvements.
- Wrote and distributed press releases to increase brand visibility.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
Education
B.Com (Bachelor of commerce) -
IEC University
06.2016 - 07.2019
Skills
Marketing and advertising
Timeline
Quality Analyst
WIPRO LIMITED
06.2021 - Current
Digital Engagement Manager
MAHINDRA & MAHINDRA
08.2019 - 03.2021
B.Com (Bachelor of commerce) -
IEC University
06.2016 - 07.2019
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