Summary
Overview
Work History
Education
Skills
Certification
Projects
Languages
Timeline
Generic

Sameer Shaik

Visakhapatnam

Summary

Seeking a responsible and challenging position with a reputed organization which offers opportunities for personal and professional development and where I can contribute my knowledge and skills to the growth of the organization

Overview

3
3
years of professional experience
1
1
Certification

Work History

Investigation Specialist

Amazon
Hyderabad
08.2024 - Current
  • Managed caseloads efficiently, prioritizing tasks and meeting strict deadlines in high-pressure environments.
  • Utilized various databases and public records to research and compile information relevant to investigations.
  • Developed strategies for conducting successful investigations based on case specifics.
  • Advised corporate clients on risk management strategies and best practices to prevent future incidents of fraud or misconduct.
  • Ran background checks of individuals to obtain data on character, financial status and personal history.
  • Maintained detailed case log of all cases assigned to monitor progress and completion.
  • Prepared detailed investigative reports and presentations, summarizing findings and recommending actionable steps.

Client Relationship Associate

The Elements Official
10.2022 - 01.2024
  • Developed and sustained strong relationships with various schools and colleges, ensuring effective collaboration and mutual satisfaction, which significantly enhanced the company's reputation and client trust

ERC-DLS Associate

Amazon
07.2022 - 09.2022
  • Managed the life cycle of customer inquiries and issues, ensuring prompt and empathetic resolution, as evidenced by positive Voice of the Customer (VoC) survey results
  • Utilized analytical skills and kept up-to-date with industry regulations, technologies, and business goals to provide effective solutions, consistently achieving top 3% rankings
  • Demonstrated exceptional communication skills to understand customer needs and provide solutions that enhanced the customer experience

Intern

Spontom pvt ltd
03.2022 - 06.2022
  • Cultivate and maintain strong client relationships by serving as the primary point of contact, understanding their needs, and providing personalized solutions
  • Collaborate with internal teams to ensure seamless communication and delivery of services, ensuring client satisfaction and retention
  • Proactively identify opportunities for upselling or cross-selling products or services to existing clients, maximizing revenue potential

Education

Bachelor of Business Administration - BBA Marketing

Kalinga University

Higher Secondary Education - M.P.C

Bhashyam IIT Junior College

Skills

  • Research
  • Ethical and honest
  • Risk assessment
  • Deadline and results-oriented
  • Client onboarding
  • Schedule management
  • Strong empathy
  • Problem-solving
  • Interpersonal skills
  • Client acquisition

Certification

  • Google Ads Certification
  • Google Analytics Certification
  • Sales Certification
  • Google Ads Display Certification

Projects

WordPress Web Design - theveritasnexus.com & thepinkshop

Languages

  • English
  • Hindi
  • Telugu
  • Urdu

Timeline

Investigation Specialist

Amazon
08.2024 - Current

Client Relationship Associate

The Elements Official
10.2022 - 01.2024

ERC-DLS Associate

Amazon
07.2022 - 09.2022

Intern

Spontom pvt ltd
03.2022 - 06.2022

Bachelor of Business Administration - BBA Marketing

Kalinga University

Higher Secondary Education - M.P.C

Bhashyam IIT Junior College

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Sameer Shaik