Summary
Overview
Work History
Education
Skills
Accomplishments
Tools
Client Portfolio
Timeline
AccountManager

Shaik Sharief

Hyderabad

Summary

I am a dedicated Account Manager specialist with a wealth of experience in optimizing workforce solutions. Proficient in Beeline Tool, I excel in implementing and managing VMS to enhance efficiency and drive exceptional results.

Overview

12
12
years of professional experience

Work History

Account Manager

SimplifyVMS
Hyderabad
01.2023 - Current
  • Managing the Workforce Management SaaS Support for clients, ensuring smooth transition and implementation of the workforce management.
  • Tracking the tickets on Zoho tool and discussing with clients on quarterly basis.
  • Function as a single point of contact for customer implementation, being a trusted advisor and advocate to the customer.
  • Conduct MBR’s and QBR’s with each client to highlight business outcomes and present clear data.
  • Ensure change requests and Enhancement requests are pushed in production site without issues.
  • Drive customer adoption of the workforce management solution by providing training and resources.
  • Relationship building with key stakeholders and understanding their unique needs and business goals.
  • Managed the entire customer lifecycle, from onboarding to ensure smooth transitions and long-term success.
  • Guided customers through product setup and data training, promoting successful adoption and consistent usage from the outset.
  • Collaborated with data and product teams to implement necessary feature enhancements and develop custom dashboards for clients.
  • Created customer support strategies focused on improving retention and minimizing churn.
  • Contributed to the development of key product features, tailoring them for various industries to meet specific needs.
  • Conducted product demos for prospective customers and developed tailored proposals to address their unique requirements.

Talent Acquisition Specialist

DBS Bank
07.2021 - 12.2022
  • Act as crucial point of contact to disseminate all contingent requisitions and lateral hiring; work closely with internal departments to ensure delivery of end-to-end recruitment services.
  • Ensure governance and due diligence checks are completed, in accordance with pre-fixed parameters.
  • Updating PMO's and Stakeholders on the requisition’s reports, HC Report, Timesheets reports.
  • Completeness and accuracy in the information pertaining to the hiring request/extension before approving the hiring of the contingent worker.
  • Provided beeline training to new empaneled vendors.
  • Reviewing the performance of the suppliers with vendor scorecard.
  • Led Meet and Greet Event for pipeline joiners for better engagement and improve offer to joiner ratio.
  • Actively involved in recruiting initiatives for diversity hiring.
  • Share requirements with Internal sourcing team; provide them clarity about the job requirement with timely feedback, explaining the criticality and prioritize positions accordingly.
  • Monitoring and analyzing recruitment activity of designated lines of business for accurate volume forecasting.

Senior Sourcing Consultant

Geometric Results Inc.
07.2019 - 07.2021
  • Responsible for day-to-day operations of Oracle & Informatica Contingent Workforce Program. I serve as a primary point of contact related to the Contingent Workforce Program between clients and suppliers.
  • As part of an MSP/VMS team, I am responsible for managing the procurement life cycle for clients, Oracle, Informatica, to assist in their contingent worker hiring needs to include IT.
  • Following MSP/VMS best practices and maintaining compliance policies set forth by the client, review and qualify new requisitions and release to suppliers. Ensure that suppliers submit qualified candidates at competitive market rates.
  • Built and maintained positive client and supplier relationships, which enabled me to become a trusted advisor for both parties.
  • Responsible for assisting all vendors with requisition questions and setting up calls with Business Unit for a clear understanding of requirements.
  • Strong stakeholder management (multi –client) experience.
  • Responsible for updating the Beeline with End dates, start dates changes, adding pay codes, modifying the bill rates.
  • Responsible for conducting supplier calls to provide updates on the open requisitions and issues.
  • Handling Payroll requisitions as well as helping the managers in creating new payroll requisitions, providing the break-up details from supplier and on boarding the candidate.

HR Executive (E2)

Hyde E+C India Pvt. Ltd.
03.2017 - 07.2020
  • Sourcing candidates through reference & job portal, Database, social media and from LinkedIn.
  • Responsible for running the full-service desk i.e., recruiting for both permanent and contract positions.
  • Utilized internet job boards, company database, ATS Bullhorn and networking to identify candidates for current and potential positions.
  • Advertising vacancies on LinkedIn, job portals, Bullhorn, and company website.
  • Co-ordinate with the BU Heads for the fitment of the right candidates and for the entire interview process.
  • Weekly call with the Director of Recruitment from the US to give updates on recruitment.
  • Weekly meetings with VP and HR manager regarding the open positions and hiring strategy.
  • Maintain complete documentation for the recruitment.
  • Coordinated with clients to schedule the interviews for internal employees before deploying them to site.
  • Support for Offer Negotiation and providing the necessary information to the shortlisted candidates for the smooth on-boarding.

Executive Recruiter

Damco Solutions Pvt. Ltd.
08.2015 - 02.2017
  • A Senior Recruiter who understands the business to recruit the highest level of talent, therefore creating a competitive advantage for the organization.
  • Identifying & sourcing candidates through referencing & job portal, Database and from LinkedIn.
  • Assessing candidate’s technical abilities & communication skills Short-listing candidates according to Requirement specifications from the client.
  • Assisting clients in scheduling and interviewing candidates (face to face and telephone).
  • Direct sourcing / Presenting shortlisted, pre-screened candidates to Clients.
  • Building pipelines/talent-pools with benchmark candidates.
  • Managing the full offer / on boarding process for contractors and Permanent employees.

Senior IT Recruiter

Randstad Technologies
12.2013 - 02.2015
  • Recruitment involves sourcing, identifying, and interviewing, screening, and placing personnel in quick turnaround time in contract, contract with hire and permanent positions.
  • Understanding the client requirements, coordinating short listing, and screening including preliminary interviews of the candidates.
  • Sourcing excellent resumes within the turnaround time.
  • Hands on experience working on Bullhorn application tracking system.
  • Expert in using job portals like Dice, Corp-Corp, Monster, etc. and Professional Portal like LinkedIn.
  • Monitoring and follow-up until final selection.
  • Responsible for understanding and analyzing the requirements in different domain categories.
  • Maintain accurate applicant tracking files for all the candidates considered for a specific position.
  • Maintaining consultant database individually depending on the technologies.
  • Daily Conference call with the Accounts Manager and team leader to discuss the requirements and the interview updates from the client.

Talent Acquisition

Vedicsoft
12.2012 - 07.2013
  • Posting the resume, marketing, taking care of all sales part.
  • Selecting the right jobs, fixing, and negotiating their compensation.
  • Worked closely with and negotiated contracts with vendors, search, and staffing agencies.
  • Maintaining an exceptionally good rapport with all the consultants for future hiring and for referrals.
  • Using Job Site like Dice, Career Builder, Corp2corp, Indeed.com to search for a suitable job.

Education

Bachelor of Technology - Information Technology

NIET
Hyderabad
01.2010

Math's, Physics,Chemistry -

Sri Chaitanya Junior College
Hyderabad
01.2006

C.B.S.E -

K.v no.2
01.2004

Skills

  • Customer relationship management
  • Account Management
  • MSP Experience
  • Vendor Performance
  • CSM
  • Application Tracking System
  • MS Office
  • Visio
  • VMS Tools
  • Client relationship building
  • Zoho

Accomplishments

  • Spearheaded successful VMS implementation, resulting in streamlined processes and improved operational efficiency.
  • Played a pivotal role in enhancing vendor performance, leading to increased productivity and cost savings.

Tools

Bullhorn, Job Diva, MS Office, Visio, Beeline, IQN, SimplifyVMS

Client Portfolio

  • Oracle
  • Genpact
  • Informatica
  • Accenture MSP
  • Wipro
  • DBS Bank
  • BOC
  • Chandler Macleod

Timeline

Account Manager

SimplifyVMS
01.2023 - Current

Talent Acquisition Specialist

DBS Bank
07.2021 - 12.2022

Senior Sourcing Consultant

Geometric Results Inc.
07.2019 - 07.2021

HR Executive (E2)

Hyde E+C India Pvt. Ltd.
03.2017 - 07.2020

Executive Recruiter

Damco Solutions Pvt. Ltd.
08.2015 - 02.2017

Senior IT Recruiter

Randstad Technologies
12.2013 - 02.2015

Talent Acquisition

Vedicsoft
12.2012 - 07.2013

Bachelor of Technology - Information Technology

NIET

Math's, Physics,Chemistry -

Sri Chaitanya Junior College

C.B.S.E -

K.v no.2
Shaik Sharief