Summary
Overview
Work History
Education
Skills
Websites Profiles
Websites
Timeline
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SHAIK SUMEERA

Summary

Accomplished Python Developer at Tata Consultancy Services, skilled in automating complex workflows and enhancing operational efficiency. Proficient in Python and Scikit-learn, I successfully developed a chatbot for incident resolution, showcasing my problem-solving abilities and technical expertise. Committed to delivering high-quality solutions within tight deadlines.

Overview

8
8
years of professional experience

Work History

Python Developer

Tata Consultancy Services (TCS)
10.2020 - Current
  • Developed Python scripts to automate tasks related to Jenkins, Subversion, and Bitbucket
  • Designed and implemented automation for Subversion-to-Git repository conversion
  • Created Python scripts for Bitbucket automation, including repository creation and code deployment
  • Automated storage limit monitoring for applications, integrating with Mona for alerting
  • Built the Validation as a Service (VaaS) framework, fetching application assets and automating user validation workflows
  • Developed an Incident Q&A Chatbot using TF-IDF Vectorization and Hugging Face Transformers for ticket-based query resolution
  • Integrated Cosine Similarity measures for ranking relevant ticket contexts from structured CSV databases
  • Designed a Streamlit-based UI for real-time chatbot interaction and session-based history tracking
  • Technologies Used: Python, Pandas, Streamlit, Scikit-learn, Jenkins, Bitbucket, Subversion, GitHub

Senior Process Analyst

Cognizant Technology Solutions
05.2017 - 08.2020
  • Managed Incident Management for Woolworths, ensuring incidents were monitored, audited, and resolved within SLA timelines
  • Utilized ServiceNow to track and manage IT alerts, service requests, and incidents
  • Conducted first-level triage and assigned incidents to the appropriate resolver groups
  • Troubleshot server issues by accessing VM consoles (DRAC, vSphere Web Client) and configuring printers from servers
  • Worked with remote desktop tools like CA DSM, Tivoli, VMware, Airwatch, Google Cloud Print Services, and VNC

Education

B.Tech - Computer Science

St. Peter's Engineering College
01.2016

Skills

  • Python programming
  • Object-Oriented Programming (OOPS)
  • GitHub
  • Bitbucket
  • Scikit-learn
  • Streamlit
  • Pandas
  • SQL
  • FastAPI

Websites Profiles

  • Https://www.linkedin.com/in/shaik-sumeera-930548bb/
  • Https://github.com/shaiksumeera

Websites

Timeline

Python Developer

Tata Consultancy Services (TCS)
10.2020 - Current

Senior Process Analyst

Cognizant Technology Solutions
05.2017 - 08.2020

B.Tech - Computer Science

St. Peter's Engineering College

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SHAIK SUMEERA