Shaik Gouse Basha
Client Account Manager
Hyderabad
Summary
- Passionate client engagement professional and people person who gets immense job satisfaction from achieving consistent high results
- Proficient in SaaS Sales and Marketing, Client Account Management, Revenue Generation, Demand Generation, B2B Sales, Client Acquisition, Customer Success, Customer Retention and Relationship Management
- Expertise in customer briefing, project management, and marketing strategy. Client-focused with strong relationship-building and strategic planning skills
- I understand the challenges to scale for global Clients
- I am an innovative thinker that brings new ideas to most discussions and meetings
- I'm highly organized, enthusiastic, open-minded, sociable, result-oriented, stress-resistant, team player, go-getter, and quick learner
Overview
15
15
years of professional experience
5
5
years of post-secondary education
Work History
Client Account Manager
Cenports Commerce Inc
Hyderabad
07.2017 - Current
- End to end ownership of demand generation and revenue for the North America, APAC, AMEA markets
- Serve as the lead point of contact for all customer account management matters
- Developing a deep understanding of the North America, APAC, AMEA business landscapes
- Continuous research on new businesses, market trends, basically a repository of market intelligence
- In depth product knowledge to drive value-based selling
- Generating leads through email, cold calling, LinkedIn and other tools/methods
- Giving Product demos to prospective clients
- Building a strong pipeline and meticulous follow ups to move leads down the sales funnel
- Performing initial needs assessment and identifying prospects pain points to determine how Cenports could address those needs
- Drive Upsell & Cross-sell by prioritizing accounts
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Assist with challenging client requests or issue escalations as needed
- Build and maintain strong, long-lasting customer business relationships
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Sales Manager
Lotte India Corporation Ltd
Hyderabad
09.2014 - 07.2017
Sales Executive
Mondelez International, Cadbury
Hyderabad
07.2013 - 09.2014
Channel Sales Manager
Tata Tele Services Ltd
Hyderabad
03.2012 - 07.2013
Sales Executive
GlaxoSmithKline Consumer Healthcare Ltd
Hyderabad
07.2008 - 02.2012
Education
Business English Certificate -
University of Cambridge
07.2007 - 02.2008
MBA - Marketing
Andhra University
Vizag 06.2006 - 04.2008
Bachelor of Commerce - Accounting And Business Management
VR College (Sri Venkateswara University)
Nellore 06.2003 - 04.2006
Skills
Business Development
Computer Proficiency
- Digital Marketing (PPC, Social Media Marketing, Google Analytics, GTM, etc.)
- Advance Excel
- PowerPoint
- Atlassian Software- JIRA and Confluence
- Tableau
- Metabase
- Google Docs
Timeline
Client Account Manager
Cenports Commerce Inc
07.2017 - Current
Sales Manager
Lotte India Corporation Ltd
09.2014 - 07.2017
Sales Executive
Mondelez International, Cadbury
07.2013 - 09.2014
Channel Sales Manager
Tata Tele Services Ltd
03.2012 - 07.2013
Sales Executive
GlaxoSmithKline Consumer Healthcare Ltd
07.2008 - 02.2012
Business English Certificate -
University of Cambridge
07.2007 - 02.2008
MBA - Marketing
Andhra University
06.2006 - 04.2008
Bachelor of Commerce - Accounting And Business Management
VR College (Sri Venkateswara University)
06.2003 - 04.2006
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