Summary
Overview
Work History
Education
Skills
Timeline
Languages
Affiliations
Languages
Hobbies and Interests
Personal Information
Generic
Sk Abdul Hamid

Sk Abdul Hamid

Mumbai

Summary

Professional with extensive experience in customer service, adept at anticipating guest needs and ensuring satisfaction. Demonstrated ability to train new staff on table setup and customer engagement practices, contributing to a cohesive team environment. Proficient in handling payment transactions and maintaining compliance with legal requirements for alcohol service. Consistently delivered timely service while upholding food safety standards and quality control measures.

Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.

Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.

Overview

8
8
years of professional experience

Work History

Senior Waiter

Bharat restaurant
Madinah
12.2022 - 12.2024
  • Provided excellent customer service by anticipating guests' needs and ensuring satisfaction.
  • Helped train new wait staff members on proper table set-up techniques and customer service practices.
  • Checked identification when serving alcoholic beverages to ensure compliance with legal drinking age requirements.
  • Offered suggestions regarding wine pairings with food items from the menu.
  • Handled payment transactions efficiently and accurately.
  • Greeted customers, took orders, and served food and beverages in a timely manner.

Senior Waiter

Hotel Paradises
Hydrabad
06.2021 - 10.2022
  • Provided excellent customer service by anticipating guests' needs and ensuring satisfaction.
  • Greeted customers, took orders, and served food and beverages in a timely manner.

Head Waiter

Ever green restaurant
Hydrabad
06.2019 - 06.2021
  • Adhered to cash handling policies when accepting payments from customers.
  • Ensured that the dining area was properly set up with clean linens, silverware, and glassware.
  • Enforced health and safety regulations in the restaurant dining area.
  • Greeted customers and escorted them to their tables.
  • Collaborated with kitchen staff to ensure timely delivery of food orders.
  • Built relationships with regular customers through personalized service.
  • Worked closely with kitchen staff to ensure prompt delivery of food items when requested by guests.

Restaurant Waiter

Hotel Sohil
Hydrabad
10.2018 - 10.2019
  • Checked on guests during meals to ensure satisfaction with each course.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.
  • Replenished stocks of napkins, silverware and other dining room supplies as needed.

Food Waiter

Lucky restaurant
Hydrabad
06.2017 - 08.2018
  • Assisted with seating arrangements and answered any questions regarding menu items or specials of the day.
  • Ensured compliance with alcohol regulations by checking identification prior to serving alcoholic beverages.
  • Removed dirty dishes from tables in a prompt and efficient manner.
  • Communicated effectively with kitchen staff concerning order status updates or special requests from customers.
  • Took orders accurately, efficiently and courteously from customers in a timely manner.
  • Handled customer complaints in a professional manner while resolving issues quickly and efficiently.
  • Provided excellent customer service by anticipating needs of guests, responding quickly to requests, addressing complaints tactfully, and thanking customers for their patronage.

Education

High School Diploma -

Ekram Rasul High School
Odisha
01-2015

Skills

  • Customer service
  • Order processing
  • Payment handling
  • Table setup
  • Guest engagement
  • Time management
  • Food safety
  • Quality control
  • Table setting arrangements
  • Cash handling

Timeline

Senior Waiter

Bharat restaurant
12.2022 - 12.2024

Senior Waiter

Hotel Paradises
06.2021 - 10.2022

Head Waiter

Ever green restaurant
06.2019 - 06.2021

Restaurant Waiter

Hotel Sohil
10.2018 - 10.2019

Food Waiter

Lucky restaurant
06.2017 - 08.2018

High School Diploma -

Ekram Rasul High School

Languages

Hindi
First Language
English
Beginner (A1)
A1

Affiliations

  • Gym
  • Cricket
  • Mobile games

Languages

Excellent, Excellent, Excellent, Excellent

Hobbies and Interests

Communicate with different people

Personal Information

  • Category: General
  • Passport Number: TO595353
  • Passport Place Of Issue: Bhubaneswar
  • Father's Name: Shaikh Abdul Majid
  • Date of Birth: 04/10/00
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried
  • Religion: Muslim
  • Place of Birth: Odisha

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Sk Abdul Hamid