Shaikh Khaja
Bengaluru,Karnataka
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
10
10
years of professional experience
Work History
Intern journalist
News18 Lokmat
Intern Journalist
Lokmat Newspaper
12.2017 - 12.2017
Operation Associate - Agency Management
Sharechat* Mohalla Tech Pvt.Ltd
11.2020 - Current
- Spearheaded the onboarding of major Marathi language agencies, contributing to nearly 80% of the language's GMV
- Managed [number] agencies as the primary point of contact (POC), ensuring smooth communication and efficient operations
- Analyzed agency performance, identifying improvement areas and implementing strategies to boost productivity
- Streamlined workflows within the agency management system, enhancing efficiency and adherence to company standards
- Generated detailed performance reports and presented insights to senior management
- Addressed and resolved operational challenges, collaborating with cross-functional teams to develop solutions
- Organized and conducted training sessions for the Marathi community, supporting agency growth and skill development.
- Enhanced agency performance by developing and implementing strategic growth plans.
- Strengthened relationships with partner agencies through regular communication and support.
- Monitored agent performance, providing constructive feedback and coaching as needed to achieve desired outcomes.
- Improved agency efficiency by streamlining processes and implementing best practices.
Content Writer & Marathi Sub Editor
Way2News
01.2018 - 01.2020
- Handled news content and wrote articles on current affairs, ensuring accurate and timely reporting
- Performed proofreading and editing of Marathi content, maintaining language accuracy and cultural relevance
- Managed User-Generated Content (UGC) creators, ensuring high-quality content aligned with editorial standards
- Developed engaging Marathi content for various platforms, optimizing for SEO and social media
- Coordinated content projects from concept to publication, meeting deadlines and company objectives.
Vivoiz Health Tech Private Ltd.
03.2019 - 05.2019
- Client Relationship Management: Built and maintained strong, long-term relationships with key clients, serving as the primary point of contact and addressing their needs effectively
- Strategic Planning: Developed and implemented strategies to drive growth for key accounts, including identifying opportunities for upselling and cross-selling
- Sales and Revenue: Achieved sales targets, negotiated contracts, and managed account profitability to meet revenue goals
- Cross-Functional Collaboration: Collaborated with internal teams to deliver tailored solutions that addressed client needs and enhanced overall satisfaction
- Performance Monitoring: Tracked and analyzed account performance, prepared detailed reports, and presented insights and updates to senior management
- Problem Solving: Addressed and resolved client issues and conflicts, ensuring positive outcomes and maintaining high levels of client satisfaction
- Client Engagement: Conducted regular meetings, reviews, and presentations to keep clients engaged and satisfied with the services provided
- Market Research: Analyzed market trends and competitor activities to identify opportunities and adjust strategies for maintaining a competitive advantage.
Tele Sales Executive
HDB Financial Services
01.2015 - 12.2016
- Worked as a Tele Sales Executive for two years, driving sales and enhancing customer engagement
- Consistently met or exceeded sales targets, contributing to overall revenue growth
- Engaged with potential and existing customers to promote financial products, building strong relationships
- Developed in-depth knowledge of financial products and effectively communicated benefits to clients
- Managed and followed up on sales leads, maintaining a high conversion rate
- Maintained accurate records of customer interactions and provided regular reports to management.
Education
Master of Arts - Mass Communication
New Arts College, Ahmednagar
Ahmednagar, India03.2017
B.A - English
12th grade - Arts
10th grade -
NSS - A Certificate
Skills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Problem-Solving
- Team Collaboration
- Multitasking and Organization
- Goal-oriented mindset
- Interpersonal and Social Skills
- Computer Skills
Languages
Marathi
Hindi
English
Urdu
Softskillsandabilities
True, True, True, True, True, True
Linkedinprofile
http://www.linkedin.com/in/khaja-shaikh
Areas Of Interest
- Writing human interest story
- Writing analytical articles
- Politics
- Education
- Problems in agriculture
Personal Information
- Date of Birth: 07/04/1991
- Gender: Male
- Nationality: Indian
Disclaimer
I hereby declare that all the above details given by me are true to the best of my knowledge.
Timeline
Operation Associate - Agency Management
Sharechat* Mohalla Tech Pvt.Ltd
11.2020 - Current
Vivoiz Health Tech Private Ltd.
03.2019 - 05.2019
Content Writer & Marathi Sub Editor
Way2News
01.2018 - 01.2020
Intern Journalist
Lokmat Newspaper
12.2017 - 12.2017
Tele Sales Executive
HDB Financial Services
01.2015 - 12.2016
Intern journalist
News18 Lokmat
Master of Arts - Mass Communication
New Arts College, Ahmednagar
B.A - English
12th grade - Arts
10th grade -
NSS - A Certificate
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