Labique Shaikh
Experienced Airline Professional
AURANGABAD,Maharashtra
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
8
8
years of professional experience
Work History
Supervisor
Indigo(Interglobe Aviation)
Aurangabad
08.2019 - Current
- Directed and supervised team of 40 employees in daily operations.
- Tracked progress on projects and provided timely feedback to staff members.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Assisted in creating budgets for departmental expenses including personnel costs.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Organized special events such as company picnics or holiday parties for employees.
- Created new strategies for improving customer service standards within the organization.
- Implemented cost-cutting measures without compromising quality of services offered.
- Analyzed financial data related to departmental budgeting activities on a regular basis.
- Reviewed reports from subordinate staff members before submitting them to senior management.
- Collaborated with other departments to coordinate workflow processes between teams.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Participated in conferences related to industry trends or organizational developments.
- Monitored employee productivity to provide constructive feedback and coaching.
- Coordinated employee schedules according to shift changes and availability.
- Established and enforced clear goals to keep employees working collaboratively.
- Responded to customer questions regarding products, prices and availability.
- Reviewed completed work to verify consistency, quality and conformance.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Planned and managed resources to consistently meet production, quality and cost goals.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Coached staff members to develop long-term career goals.
- Evaluated processes and employee strengths to realign workflows with changing business demands.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Assessed company operations for compliance with safety standards.
- Monitored operations and reviewed records and metrics to understand company performance.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Worked closely with human resources to support employee management and organizational planning.
- Organized client meetings to provide project updates.
- Analyzed company's expenditures and developed financial models.
- Audited company's legal documents to verify compliant policies and procedures.
Security Assistant
Jet Airways
Mumbai
04.2016 - 08.2019
- Assisted in the development of security policies and procedures.
- Monitored access control systems, CCTV cameras, fire alarms, and other security devices.
- Provided support to security staff during events or emergencies.
- Conducted investigations into suspicious activities or incidents.
- Performed daily patrols of assigned areas to ensure safety and security protocols were being followed.
- Responded to emergency calls from clients or employees regarding safety concerns.
- Ensured compliance with all applicable laws and regulations related to security operations.
- Maintained detailed records of all security-related incidents and activities.
- Investigated any reported thefts or losses within the organization's premises.
- Conducted regular inspections of locks, doors, windows, and other entry points for potential vulnerabilities.
- Worked closely with management on developing strategies for improving site security measures.
- Tracked visitors entering and exiting the facility using visitor logs and ID verification processes.
- Created reports summarizing all daily occurrences related to security operations.
- Participated in training sessions on topics such as active shooter response, workplace violence prevention.
- Provided guidance and assistance to new hires on proper safety protocols while at work.
- Enforced company policies related to physical security by monitoring employee behaviors in restricted areas.
- Coordinated with vendors providing services related to building maintenance or repairs that could impact overall site security.
- Developed contingency plans for responding quickly in case of a natural disaster or other emergency situation.
- Provided friendly and professional assistance to employees, visitors and customers.
- Maintained high levels of alertness throughout shifts.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Identified suspicious activity to determine appropriate response.
- Monitored security cameras to identify and respond to suspicious activity.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Patrolled crowds during events to preserve order and promote security.
- Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
- Searched bags manually to identify prohibited items and contraband.
- Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
- Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.
Education
Bachelors - Commerce
Deogiri college
01.2015
Higher Secondary - Accounting And Business Management
Maharashtra state board
02.2012
High School Diploma -
Saint Francis De Sales High School
01.2010
Skills
- Staff Management
- Schedule Development
- Business Development
- Operations Management
- Strategic Planning
- Process Improvement
- Training and Mentoring
- Business Planning
- Processes and Procedures
- Staff Discipline
- Business Administration
- Process Monitoring and Improvement
- Financial Management
- Complex Problem-Solving
- Policy Enforcement
- Goal-Oriented
- Project Management
- Industrial Hygiene
- Negotiation
- Inventory Oversight
Additional Information
- Access control to the aircraft Counter security functions Catering security functions Baggage resoncilation system Forigen airline security functions Admin Work Cargo & valuable security Guarding aircraft Visa & passport documents check Baggage screening and cargo screening
- BCAS Screener License for Xray of Baggages and Cargo given by Government Body.
- Have got promoted in less then a year to supervisor from Executive in Indigo Airlines.
- Assisting in BCAS Audit for security Team at station level.
- Member of Emergency response Management in case of Emergency/Accident Investigation
Languages
English, Hindi, Marathi
First Language
Arabic
Elementary
A2
Timeline
Supervisor
Indigo(Interglobe Aviation)
08.2019 - Current
Security Assistant
Jet Airways
04.2016 - 08.2019
Bachelors - Commerce
Deogiri college
Higher Secondary - Accounting And Business Management
Maharashtra state board
High School Diploma -
Saint Francis De Sales High School
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