Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Timeline
References
Hobbies
Generic
Shaikh Navid

Shaikh Navid

1502 15th Floor B Wing Sarvoday Apex Bail Bazar Kalyan West

Summary

  • High-performing with integrity and leadership skills. Applies knowledge and abilities to positively impact. Flexible in different situations and dynamic conditions. Works great under extreme stress and deadlines.
  • Commanding Trade Marketing Officer equipped to make critical decisions and maintain order. Decisive in proactively approaching and solving problems. Reliable in rising to challenge of position and following through on issues.
  • Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations. Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learning with technical know-how, social media expertise and sales abilities to support and drive substantial growth.
  • Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
  • Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
  • Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
  • Commanding Officer equipped to make critical decisions and maintain order. Decisive in proactively approaching and solving problems. Reliable in rising to challenge of position and following through on issues.

Overview

15
15
years of professional experience
1
1
Certificate

Work History

Customer Relationship Officer

Kansai Nerolac Paints Ltd
Mumbai
12.2023 - Current
  • Participate in regular meetings with 300+ AID 200+ Projects & 100+ dealers regarding progress updates on current & upcoming sites & Secondary Sales
  • Developed plans with DGA's and specifications for building projects to meet the needs of clients.
  • Coordinated activities between architects, designers, engineers and contractors throughout the duration of a project.
  • Interacted with clients to provide timely and relevant status updates.
  • Visited home sites with DGA's when necessary to assess and fulfill customer needs.
  • Managed multiple projects simultaneously while meeting tight deadlines set by clients.
  • Developed and executed an effective channel sales strategy to maximize customer satisfaction.
  • Optimized relationships with distribution channel partners and determined proper sourcing methods in alignment with product category and discount margins.

Assistant Manager

Greenlam Industries
Mumbai
07.2022 - 11.2023
  • Developed and executed an effective AID's, Project & channel sales strategy to maximize customer satisfaction.
  • Maintained records of all transactions related to channel sales, AIDs sales & Project sales activities.
  • Maintained accurate records of all sales activities in CRM software.
  • Actively participated in strategic planning sessions related to optimizing channel sales, Project & AID's sales efforts.
  • Coordinated with contractors and other teams members on construction projects.
  • Advised other departments on best practices related to managing large-scale projects.
  • Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.

Area Sales Manager

Franke Faber India Pvt Ltd
Mumbai
04.2019 - 05.2022
  • Provided training and guidance on product knowledge, selling techniques and customer service to teams members.
  • Interacted regularly with senior management to discuss current and future plans on retail, project & AID's sales.
  • Created detailed reports on regional sales performance for management review.
  • Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.
  • Established strong working relationships with vendors and suppliers for obtaining quality products at competitive prices.
  • Identified new business opportunities within the region through networking activities.
  • Monitored performance of sales representatives against goals set by management.
  • Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.

Marketing Executive

Whirlpool Corporation(KitcehnAid)
West Region
02.2014 - 03.2019
  • KitchenAid Premium small appliances brand in USA.
  • Had a Network of around 100+ MT/GT.
  • Business turnover around 60 to 70 lacs
  • 10 to 15 advisers team member under my resposibilty.
  • Maintained an up-to-date database of customers' contact information.
  • Developed marketing strategies and campaigns to increase brand awareness.
  • Planned and organized public relations and promotional events.
  • Managed relationships with external vendors, agencies and suppliers to ensure effective delivery of services.
  • Prepared detailed marketing forecasts on daily, weekly and quarterly basis.
  • Created marketing policies and procedures, evaluating and revising to maximize team efforts.

Corporate Sales Excuitive

Reliance Communications Ltd
Navi Mumbai
04.2010 - 12.2013
  • Established long-term relationships with key accounts by providing excellent customer service.
  • Generated leads through cold-calling prospective customers or researching online databases.
  • Identified potential clients, developed relationships, and initiated contact with key decision makers.
  • Resolved customer complaints promptly and professionally.
  • Closed sales consistently through strong client rapport and expert product and service knowledge.
  • Maintained accurate records of all sales activities in CRM software.
  • Connected with potential customers to build new corporate partnerships and solicit CC/PL sales.

Education

Bachelor of Commerce - Accounting And Finance

Mumbai University
Mumbai
03-2010

Higher Secondary Certificate(HSC) - Accounting

Mumbai Board
Mumbai
02-2007

Secondary School Certificate(S.S.C) - Maths

Mumbai Board
Mumbai
03-2005

Skills

  • Good Presentation
  • Team Work
  • Excellent Communication
  • Organized
  • Report Preparation
  • Strategic Planning

Languages

Urdu
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Marathi
Upper Intermediate (B2)
B2

Certification

  • Mscit
  • Msoffice

Accomplishments

  • Best Employee of the year
  • Best sale performance of the year
  • Best Q1 sales performance.
  • Highest single project order.

Timeline

Customer Relationship Officer

Kansai Nerolac Paints Ltd
12.2023 - Current

Assistant Manager

Greenlam Industries
07.2022 - 11.2023

Area Sales Manager

Franke Faber India Pvt Ltd
04.2019 - 05.2022

Marketing Executive

Whirlpool Corporation(KitcehnAid)
02.2014 - 03.2019

Corporate Sales Excuitive

Reliance Communications Ltd
04.2010 - 12.2013

Bachelor of Commerce - Accounting And Finance

Mumbai University

Higher Secondary Certificate(HSC) - Accounting

Mumbai Board

Secondary School Certificate(S.S.C) - Maths

Mumbai Board

References

References available upon request.

Hobbies

  • Cricket
  • Cycling
  • Travelling

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Shaikh Navid