Shaikh Afzal Hossain
Gurgaon
Summary
Seasoned professional with nearly 30 years of experience in logistics, air cargo, warehousing, and supply chain management. Proven expertise in optimizing operations, improving efficiency, and driving cost-effective solutions. Adept at leading cross-functional teams and managing complex projects in dynamic environments. Strong analytical skills with a focus on continuous improvement and strategic planning. Committed to achieving organizational goals and delivering exceptional results.
Overview
28
28
years of professional experience
Work History
Head - Cargo Operations
Air India Ltd.
04.2023 - Current
- Responsible for leading Global Cargo operations for Air India
Head - Cargo (Aero Business)
Noida International Airport
12.2022 - 03.2023
- Responsible for leading, developing, and driving the cargo-and aero concession businesses
Director - Cargo Operations
InterGlobe Aviation Ltd. (Indigo)
03.2018 - 11.2022
- Responsible for Cargo Operations and Freighter operations.
Gateway Operations Manager
DHL Express India Pvt. Ltd.
Delhi
07.2014 - 02.2018
- Handling air operations in Delhi gateway
Gateway Operations Manager
DHL Express India Pvt. Ltd.
Mumbai
01.2011 - 07.2014
- Handling air operations in Mumbai gateway
Operations Manager
DHL Express India Pvt. Ltd.
Kolkata
02.2008 - 01.2011
- Handling ground and air operations with one service centre and one gateway
Regional Manager - Supply Chain Management
Redington (India) Ltd.
02.2006 - 01.2008
- Spearheaded the Supply Chain Management, warehousing, transportation and inventory control for Eastern India
Senior Associate - Operations
Ingram Micro India (Pvt.) Ltd.
Kolkata
07.2002 - 01.2006
Assistant Manager - Operations
Jetex Parcel Systems (P) Ltd.
Kolkata
03.1996 - 07.2002
Skills
- Expertise in handling freighters, with specifications and strategy
- Expertise in Air Cargo (Domestic and International)
- Experience in project planning and designing
- Expertise in handling Supply Chain Management at Strategic, Tactical & Operational levels
- Strategic network optimization, including the number, location, and size of warehousing and facilities
- Transportation strategy, including frequency, routes, and contracting
- Improve & enhance service standards and reviewing the systems to further improve quality
- Responsible for financial accountability with respect to savings in terms of expenditure through specific process alignment through Cost Benchmarking
- Formulating operational goals and developing business plans for the achievement of these goals Monitoring the SLA's, KPI's for the process, identifying improvement areas and implementing adequate measures to maximise growth & productivity
- Benchmarking of all operations against competitors and implementation of best practices throughout the enterprise
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Leadership & Collaboration
- Customer Service
- Public Speaking
Areas Of Excellence
- Designing freighter strategy
- Logistics and Air cargo experties
- Supply Chain Management
- Project Planning & Designing
- Process Designing & Measurement
- Air Cargo (Domestic & International)
- Vendor Management
- SLA Designing
- Cost Management
- Reverse logistics
- Designing Agreements
- Statutory Audits
- Budgeting
Personal Information
Date of Birth: 03/11/74
Languages
- English
- Bengali
- Hindi
Timeline
Head - Cargo Operations
Air India Ltd.
04.2023 - Current
Head - Cargo (Aero Business)
Noida International Airport
12.2022 - 03.2023
Director - Cargo Operations
InterGlobe Aviation Ltd. (Indigo)
03.2018 - 11.2022
Gateway Operations Manager
DHL Express India Pvt. Ltd.
07.2014 - 02.2018
Gateway Operations Manager
DHL Express India Pvt. Ltd.
01.2011 - 07.2014
Operations Manager
DHL Express India Pvt. Ltd.
02.2008 - 01.2011
Regional Manager - Supply Chain Management
Redington (India) Ltd.
02.2006 - 01.2008
Senior Associate - Operations
Ingram Micro India (Pvt.) Ltd.
07.2002 - 01.2006
Assistant Manager - Operations
Jetex Parcel Systems (P) Ltd.
03.1996 - 07.2002
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