Shaikh Mohmmed Ashif Amin
Ankleshwar
Summary
Versatile Branch Manager offers financial consulting, cash handling and employee coaching and training expertise coupled with outstanding time management and conflict resolution skills. Seasoned leader with [9] years of experience overseeing day-to-day operations & Sales of branch. Committed to finding creative ways to motivate employees to exceed customer service and sales goals. Enthusiastic DBM experienced in leading branch staff to exceed sales goals while delivering excellent customer service.
Overview
9
9
years of professional experience
Work History
Senior Manager
Fincare Small Finance Bank
11.2022 - Current
- Responsible For Monitoring Business, Compliance Sales And Operations
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products
- Monitor The Branch Sales Targets And Strategize To Acquire New Accounts And Expand Existing Accounts By Offering Various Financial Products And Services To The Customer
- Ability to convert customer for buying our products like (LI, MF, CC OD, CASA FUNDING & Retail Assets)
- Handle Customers' Enquiries And Instructions, Whilst Ensuring That The Bank's Delivery Standards Are Met In Achieving Total Customer Satisfaction
- Take business from Team on daily basis to achieve there goal sheet
- Analyzed trends in customer accounts to identify opportunities for cross-selling products and services
- Conducted regular performance reviews with staff members to provide feedback and identify areas for improvement
- Monitored compliance with banking regulations and internal policies and procedures
- Managed daily branch operations including customer service, sales, teller transactions, and loan processing
- Developed and implemented new operating procedures to improve branch efficiency.
Deputy Manager
HDFC Bank
10.2021 - 10.2022
- Ensure achievement of overall Branch targets by generating business and cross sell
- Manage Employees And Lead Day-To-Day Responsibilities.
Assistant Manager
AXIS BANK LTD
02.2020 - 10.2021
- Handling Of Cash
- Locker Keys Handling
- Execute Sales And Service Plays And Processes
- Cross-selling of all retail branch banking products Like (CASA, MF, LI, GI, Retail Assets, FD, GOVT SCHEME etc…)
- Provide Job Training, Work Direction And Feedback, Initiate Disciplinary Action As Necessary, Assess Productivity
- Resolve Customer Complaint Or Provide Service Too.
Senior Officer
Yes Bank
01.2019 - 01.2020
- Execute Sales And Service Plays And Processes
- Treat All Customers Equally and Fairly
- Cross-selling of CASA TPP products like (MF, LI, Health insurance), O/w and inward remittance, Retail loans
- EOD reports checking.
Corporate Sales Officer
HDFC Bank
09.2017 - 01.2019
- Assist Customers By Providing Information And Resolving Their Complaints
- Team handling,company visit,other product team member,personal loan,credit card,auto loan,etc.
- Cross-selling of CASA TPP products and retail loans
- Establish And Maintain Relationships With Individual Or Business Customers Or Provide Assistance With Problems These Customers May Encounter
- Answer Customers' Questions, And Provide Information On Procedures Or Policies Or Greet Customers Entering Establishments.
Agricultural Loan
Kotak Mahindra Bank
08.2015 - 08.2017
- Utilized and followed proper techniques for planting and harvesting to maximize crop growth.
- Loaded and unloaded vehicles with agricultural products and materials.
- Prepared fertilizers, herbicides and other chemicals for use in pest control.
- Monitored crop conditions and environmental changes, reporting findings to supervisor.
Education
MCOM - Commerce
VEER NARMAD SOUTH GUJARAT UNIVERSITY
Bharuch, India04.2013
Bachelor of Commerce - COMMERCE
VEER NARMAD SOUTH GUJARAT UNIVERSITY
Bharuch, India03.2010
HSC -
ZENITH HIGH SCHOOL
Ankleshwar, India03.2007
SSC -
ZENITH HIGH SCHOOL
Ankleshwar, India03.2005
Skills
- Team Management
- Training and Mentoring
- Operations Management
- Sales Professional
- Customer Service
- Relationship Building
- Sales Planning
- Team Supervision
- Multi-Tasking Ability
- Recruit And Interview New Employees
- Provided guidance and support to team members regarding problem resolution and customer service issues
- Ensure Compliance With Company And Industry Policies And Procedures
- Facilitated weekly meetings with staff members to discuss progress on current initiatives
- Manage Daily Operations, Especially Customer Service And Finance Activities, And Make Improvements As Needed
- Ability To Create Good Work Environment With Colleagues
- Motivate Team for cross selling & Self sourcing business like (CASA, FD, LI, MF & Retail loans)
- Managed staff scheduling, hiring and training processes
- Managed and inspired team members to perform to full potential, driving branch profitability
Languages
English
Gujarati
Hindi
Disclaimer
I hereby declare that all the details mentioned above are in accordance with the truth and fact as per my knowledge and I hold the responsibility for the correctness of the above-mentioned particulars.
Timeline
Senior Manager
Fincare Small Finance Bank
11.2022 - Current
Deputy Manager
HDFC Bank
10.2021 - 10.2022
Assistant Manager
AXIS BANK LTD
02.2020 - 10.2021
Senior Officer
Yes Bank
01.2019 - 01.2020
Corporate Sales Officer
HDFC Bank
09.2017 - 01.2019
Agricultural Loan
Kotak Mahindra Bank
08.2015 - 08.2017
MCOM - Commerce
VEER NARMAD SOUTH GUJARAT UNIVERSITY
Bachelor of Commerce - COMMERCE
VEER NARMAD SOUTH GUJARAT UNIVERSITY
HSC -
ZENITH HIGH SCHOOL
SSC -
ZENITH HIGH SCHOOL
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