SHAIKH QAMAR AFROZ
Navi-mumbai
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
16
16
years of professional experience
Work History
Regional Manager- Aftermarket (West) & Training
Sandvik Mining & Rock Technology India Private Limited.
Navi-mumbai
10.2008 - Current
- Reviewed monthly reports from individual districts regarding sales figures and other metrics.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Controlled shrink through strategic inventory management and loss prevention approaches.
- Assigned work and monitored performance of project personnel.
- Aligned procedures and protocols with changing business demands.
- Created and maintained relationships with key customers in the region.
- Mentored team members by demonstrating best practices for sales and customer service.
- Trained staff on product knowledge, customer service techniques, sales strategies.
- Trained new employees to meet job requirements.
- Managing aftermarket sales and service for the western part of India.
- Managing the CPT contract for a customer in the western region of India.
Education
High School Diploma -
UTKALMANI GOPABANDHU INSTITUTE OF ENGINEERING
ROURKELA,ODISHA06-2006
Skills
- Attention to detail
- Decision-making
- Active listening
- Self-Directed
- MS office
- Computer skills
- Planning
- Communication
- Recordkeeping
- Problem resolution
- Flexible and adaptable
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Regional Manager- Aftermarket (West) & Training
Sandvik Mining & Rock Technology India Private Limited.
10.2008 - Current
High School Diploma -
UTKALMANI GOPABANDHU INSTITUTE OF ENGINEERING
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