Shaikh Sajid Pasha
Executive Housekeeper
Metpally, Karimnagar
Summary
Seeking a challenging position in company of repute which offers opportunity for Personal development & growth for aspirant and aggressive professional in the Field of Housekeeping Department Personal Profile To work with an organization that encourages professional, where I am able to use My skilled knowledge and expertise in related jobs and other responsibilities The Housekeeping teams play an important role in creating a warm and welcome impression for our guests by ensuring all rooms/suites and public areas meet the highest standards of cleanliness and through informal interactions. These Team Members manage the heart of house guest experience by assessing inventory levels and inspecting every detail of cleanliness to provide a comfortable and clean environment, while driving positive business results Total Work Experience in Hilton = 17 Years Dana Beach Resort = 6 month
Overview
22
22
years of professional experience
5
5
Languages
Work History
Service Departmental, Room Care Trainer
- Leader of Housekeeping & Hilton Journey Ambassador
- Quality Assurance Department agent
- Customer, Blue Energy member & Train the Trainer Coach in Department
- Training Attend Award & Certificates
- Attend Fire and Safety Workshop Madinah Hilton International
- Attend First Aid and Pathogens Program Madinah Hilton International
- Attend Supervision 1 program Madinah Hilton International
- Attend Brand Standard Service Madinah Hilton International
- Attend Train the Skill Trainer Program Madinah Hilton
- Attend the Equilibrium launch
- Attend room care & taski and floor care training for floor care methods from Johnson diversy
- Attend in Jeddah Hilton Hotel precious support during the Jeddah Economic form
- Received one times employee of the month award at Madinah Hilton hotel
- Received three times nominee for employee of the month certificate at Madinah Hilton
- Received exceptional departmental attendance certificates several times
- Received six time Star Bond certificates at Madinah Hilton hotel
- Received five years & ten years’ service certificate at Madinah Hilton hotel
- Received Hifive Certificate for best score for Quality Audit
- Received Pre-Opening certificate at Doubletree By Hilton Riyadh
- Received Experience certificate of AHK at Doubletree By Hilton Riyadh
- Received Experience certificate of HK Manager at Doubletree By Hilton Dhahran
Evening, Floor supervisor
01.2012
Linen Room Supervisor
01.2010
Linen Room
01.2006
Room Attendant , Linen Room Attendant & order
01.2004
Executive Housekeeper
09.2022 - 12.2022
- PRESENT QATAR FIFA WORLD CUP FAN VILLA ABU FANTUS & LUSAIL EMADI HOSPITALITY QATAR 6000 CABIN ROOMS, Included: -
- Train the trainees
- Follow the reports
- Area inspection
- Quality Audits
- Daily briefing with team members
- Plan and conduct staff meetings to ensure proper communication
- Supervisor and monitor the team members work and skills training
- Attending daily briefing with GM and HOD
- Reporting to GM
- Linen Inventories
- P&L reports, budgeting etc
- Dealing with suppliers and uniform procurement
- Mentor of Panorama and leadership 1 & 2
Executive Housekeeper
Dana Beach Resort Al Khobar KSA
02.2018 - 07.2018
- Responsible for Housekeeping operations for 111 beach front villas
- Supervised and managed a team of 62 staff for resort operations
- Preparing all villa units & ensuring that all villas are ready before guest check-in
- Maintaining all cleanliness, hygiene both inside the villas and the villa patio (beach facing)
- Overseeing Laundry operations with an eye towards guest amenities (Linen, …)
- Liaising with Room Division director and GM for day to day operations
- Overseen all operations of 6 F&B outlets, Ladies Spa, 3 Meeting & Conference rooms, Recreation areas (Games Room, Pools, Private pools etc) & common areas of the resort
Housekeeping Manager
Doubletree By Hilton Dhahran
02.2001 - 12.2017
- Operations of 153 Rooms, a Banquet hall, 4 Meeting Room & Swimming Pools
- Supervised a team of 31 members
- Responsibilities included morning meetings, assigning rooms and work sheets to all room attendants, making sure brand standards are adhered to
- Also responsible for maintaining hotel inventory and maintain loss prevention
- Involved in training new employees and making them understand/follow brand guidelines.
Assistant Executive Housekeeper
Doubletree by Hilton Hotel
01.2015 - 01.2017
- Pre-Opening Team Member)
- Operation with Laundry& 223 Rooms, 4 Meeting Room & Louche ,Fitness Center
- Two Restaurants Operation Handle With 38 Team Members
Assistant Executive Housekeeper
Doubletree By Hilton Riyadh
02.2015 - 01.2017
Makkah Preopening Assistant Executive Housekeeper
Conrad
05.2016 - 06.2016
Assistant Executive Housekeeper
Preopening
05.2016 - 06.2016
- As a task Force
- Operation with Laundry& 438 Rooms, One Meeting Room & Fitness Center
- 4 Restaurants Operation Handle With 84 Team Members
Housekeeping Senior Supervisor
Madinah Hilton International, Madinah Hilton Hotel, Madinah al Munawara K
01.2001 - 01.2015
- Operation with Laundry& 357 Rooms, One Meeting Room
- Two Restaurants Operation Handle With 54 Team Members
Housekeeping Senior Supervisor
01.2013 - 01.2015
- Of responsibilities
- Preparing cost consumption report for department
- Preparing linen & terry and uniform inventory for the department
- Preparing communication meeting minutes for the department
- Preparing task break down for department training
- Preparing attendance incentive and over time for the department
- Preparing sang list & Floors & public area check list etc for the department
- Preparing Lost & Found procurer for the department
- Conducting daily morning briefing to staff
- Checking room inventory and assigning rooms to Housekeeping staff
- Inspecting rooms and public area cleanliness throughout the hotel
- Ensuring highest productivity and efficiency in housekeeping operations
- Handling guest lost & found
- Maintaining the housekeeping store room
- Making monthly inventory and stock control
- Training and coaching staff on a regular basis to maintain standards and efficiency
- Maintaining excellent communication / relationship with other departments to ensure problem solving and maintenance
- Making the weekly duty roster
- Solving guest problems
- Coordinating the staff communication meeting monthly
- Organizing birthday and national day celebrations within the H/K department
- Ensured all team members follow hotel policies and procedures
- Motivated employees to provide superior customer service to guests
- Creating weekly schedules according to forecasted hotel occupancy
- Maintain positive working relationships to the guests
- Provided training to new employees, given monthly safety training, and effectively preventing injuries
- Extra curricular activities
- Linen losses & cost consumption control committee member at Madinah Hilton hotel
- Departmental training couch at Madinah Hilton hotel
- Member of exchange committee at Madinah Hilton hotel
- Well versed with P.C micro office especially in ms word, ms excel, ms power point
Senior Supervisor
Madinah Hilton Hotel
07.2001 - 01.2015
Education
S.S.C -
Govt. Junior Collage
Intermediate - undefined
Govt Collage Metpally
B.A./B.Com - Computer
R.B.R Ambedkar Open University
Diploma - software and technology
Diploma - computerizes air ticketing and travel managements
Fidelio Software Hotel Management Package at Madinah Hilton MS Dos Microsoft Excel, Power Point Microsoft word OnQ Hilton Worldwide - undefined
E-Learning Housekeeping Managements’ Hilton University Courses 45 Brand Standard, Service Honors, Journey Ambassador etc. - undefined
Hilton University Online Course on Q & Leadership1 Course Completed - undefined
Skills
Hotels
undefinedTimeline
Executive Housekeeper
09.2022 - 12.2022
Executive Housekeeper
Dana Beach Resort Al Khobar KSA
02.2018 - 07.2018
Makkah Preopening Assistant Executive Housekeeper
Conrad
05.2016 - 06.2016
Assistant Executive Housekeeper
Preopening
05.2016 - 06.2016
Assistant Executive Housekeeper
Doubletree By Hilton Riyadh
02.2015 - 01.2017
Assistant Executive Housekeeper
Doubletree by Hilton Hotel
01.2015 - 01.2017
Housekeeping Senior Supervisor
01.2013 - 01.2015
Evening, Floor supervisor
01.2012
Linen Room Supervisor
01.2010
Linen Room
01.2006
Room Attendant , Linen Room Attendant & order
01.2004
Senior Supervisor
Madinah Hilton Hotel
07.2001 - 01.2015
Housekeeping Manager
Doubletree By Hilton Dhahran
02.2001 - 12.2017
Housekeeping Senior Supervisor
Madinah Hilton International, Madinah Hilton Hotel, Madinah al Munawara K
01.2001 - 01.2015
Service Departmental, Room Care Trainer
S.S.C -
Govt. Junior Collage
Intermediate - undefined
Govt Collage Metpally
B.A./B.Com - Computer
R.B.R Ambedkar Open University
Diploma - software and technology
Diploma - computerizes air ticketing and travel managements
Fidelio Software Hotel Management Package at Madinah Hilton MS Dos Microsoft Excel, Power Point Microsoft word OnQ Hilton Worldwide - undefined
E-Learning Housekeeping Managements’ Hilton University Courses 45 Brand Standard, Service Honors, Journey Ambassador etc. - undefined
Hilton University Online Course on Q & Leadership1 Course Completed - undefined
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