MAHENDRA EDIGA
Kurnool
Summary
To be a part of organization that provides an opportunity to update knowledge skills with the latest trends and update by working dynamically towards the growth of the organization.
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
7
7
years of professional experience
Work History
Data Entry Operator
Ahmed Auto Motors
Hyderabad
11.2022 - 12.2023
- Making of Daily / Weekly / Monthly report.
- Enter, maintain & organize data in a computer.
- Filing documents in computer.
- Handle day to day stock activities.
- Answer phone calls and manage emails.
- Scan documents and print files, when needed.
- Prepare, compile, and sort documents for data entry.
- Transfer information from paper to digital formats using a range of transcription tools.
- Perform regular data backups to prevent data loss.
- Insert customer and account data by inputting text based and numerical information from source documents within time limits.
- Generate reports, store completed work in designated locations and perform backup operations.
- Maintains the customer database by entering new and updated information and preparing source files that they will use in computerized formats.
- Accurately input data into company databases and systems.
- Maintained files, records and chronologies of entry activities.
Warehouse Executive
G.SHANKERDAS AND SONS (S.L.) LIMITED
West Africa
02.2018 - 03.2021
- Manage goods, keep record of stocks and storage, and pack orders.
- Identify and dispatch quality goods.
- Ensured all warehouse equipment was properly maintained and serviced regularly, minimizing downtime due to mechanical failures or malfunctions.
- Conducted regular inventory audits to maintain accurate stock levels and prevent stockouts or overstocking situations from affecting overall operations efficiency.
- Supervised receiving, stocking and shipment in high-volume warehouse environment.
- Optimized space utilization within the warehouse by reorganizing storage areas according to product categories and demand patterns.
- Monitored stock levels and placed new orders to maintain optimal values.
- Reviewed files and records to obtain information to respond to customer requests.
Telecaller
Hinduja Global Solutions
Hyderabad
04.2017 - 12.2017
- Making calls to potential customers.
- Explaining company services and products.
- Maintaining daily call records.
- Submitting daily progress reports.
- Regularly updating and obtaining the lists of individual contact details.
- Meet and exceed sales target set by the organization.
- Identify customer needs and provide solutions through the company’s products and services.
- Keep record of every customer interaction and sales activities.
- Improved customer satisfaction by addressing inquiries and resolving issues promptly.
- Maintained detailed records of client interactions, updating customer information accurately in the database.
- Reduced customer complaints by providing clear explanations on products, services, and policies.
- Managed high call volume efficiently, ensuring timely response to incoming calls without compromising quality of service.
- Maintained compliance with regulatory guidelines and company policies while performing telecalling tasks, ensuring the highest level of professionalism.
- Identified areas of improvement within the telecaller process by monitoring call recordings and implementing necessary changes accordingly.
Education
BSC -
S K University
Anantapur, IndiaIntermediate -
Narayana Jr. College
KurnoolSSC -
Keshava Reddy High School
Kurnool, IndiaSkills
- MS Office (Excel Power Point)
- Customer service skills
- Leadership capabilities
- Teamwork skills
- Safety and security awareness
- Organizational skills
- Problem Solving Adaptability
- Handling Pressure
- Hard working Nature
- Interested in learning new things
- Self confidence
- Commitment toward my work
Languages
Telugu, Hindi & English
Personal Information
- Father's Name: E. Maddilite
- Date of Birth: 05/06/95
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that the information furnished above is true to the best of my Knowledge.
Timeline
Data Entry Operator
Ahmed Auto Motors
11.2022 - 12.2023
Warehouse Executive
G.SHANKERDAS AND SONS (S.L.) LIMITED
02.2018 - 03.2021
Telecaller
Hinduja Global Solutions
04.2017 - 12.2017
BSC -
S K University
Intermediate -
Narayana Jr. College
SSC -
Keshava Reddy High School