To secure a role as a Customer Executive Voice Process, utilizing my experience in sales, customer service, and team leadership to provide exceptional service to customers.
Overview
4
4
years of professional experience
Work History
Team Leader
BAJAJ ELECTRICALS LTD
Hyderabad
01.2021 - Current
Lead a team of service professionals to provide timely and effective customer service for Bajaj Electricals Limited
Plan and coordinate service activities to meet customer requirements and company targets
Monitor service performance metrics and develop action plans to improve team performance
Ensure compliance with company policies and procedures
Sales Officer
(HUL) HINDUSTAN UNILEVER LIMITED
Hyderabad
03.2019 - 07.2020
Generated sales revenue by promoting and selling HUL products to customers
Built and maintained strong relationships with clients to ensure their satisfaction with products and services provided by HUL
Identified new business opportunities and developed strategies to capitalize on them
Team Leader/Supervisor
Amazon Logistics
Hyderabad
02.2019 - 07.2019
Supervised operations in a fast-paced warehouse environment, ensuring smooth and timely fulfillment of customer orders
Developed and implemented process improvements that increased efficiency
Trained new hires and coached underperforming employees to improve productivity and quality of work
Collaborated with other departments to resolve issues and improve overall logistics operations