Shaik Nimra Tabassum
Hyderabad
Summary
Experienced professional with over 3.5 years in Quality Assurance and Subject Matter Expert (SME) roles, with a proven track record in AI-driven projects. Strong focus on people management, process optimization, and training delivery. Demonstrated success in mentoring new team members, leading engagement initiatives, and collaborating with HR to foster high-performing, motivated teams. Adept at enhancing service experiences through strategic problem-solving and clear communication. Now seeking to transition into a People Operations or HR Generalist role to further apply my leadership, analytical, and interpersonal skills in building and supporting effective workforce strategies.
Overview
4
4
years of professional experience
Work History
Subject Matter Expert
Globallogic
Hyderabad
10.2023 - Current
- Provide in-depth domain knowledge to support project planning, development, implementation, and execution.
Translate business requirements into technical specifications, or actionable plans. - Review and validate project deliverables to ensure alignment with best practices and regulatory standards.
- Act as a bridge between business stakeholders and technical teams.
- Identify risks, gaps, or improvements during different project phases.
- Prepare knowledge transfer documents, SOPs, and training materials for internal use.
- Collaborate with cross-functional teams to ensure a consistent project understanding.
Quality Analyst
Wipro
Hyderabad
12.2021 - 08.2023
- Worked on safety-focused projects addressing critical rider and driver issues, including trip monitoring, emergency response, and user verification features.
- Collaborated with cross-functional teams (developers, product owners, and business analysts) to ensure safety features met both functional and user experience expectations.
- Engaged directly with client-side stakeholders to identify and resolve misalignments between business requirements and technical implementations.
- Helped clarify use cases, refine acceptance criteria, and contributed to smooth project delivery through effective communication and requirement alignment.
- Played a key role in ensuring high-quality releases, contributing to improved end-user trust, and strong client relationships.
Education
PGDM - Human Resources
Aima University
Delhi 06-2023
BBA - HR - Human Resources Management
St. Mary's Centenary Degree College
Hyderabad06-2020
MEC - Mathematics, Economics, And Commerce
Narayana Inter Collage
Hyderabad 06-2017
SSC
T.V.R Model High School
Hyderabad 06-2015
Skills
- Communication and interpersonal skills
- Problem-solving and critical thinking
- Attention to detail
- Team collaboration
- Time management and prioritization
- Adaptability in fast-paced environments
- Confidentiality and integrity
- Recruitment and selection
- Employee onboarding and offboarding
Timeline
Subject Matter Expert
Globallogic
10.2023 - Current
Quality Analyst
Wipro
12.2021 - 08.2023
PGDM - Human Resources
Aima University
BBA - HR - Human Resources Management
St. Mary's Centenary Degree College
MEC - Mathematics, Economics, And Commerce
Narayana Inter Collage
SSC
T.V.R Model High School
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