Summary
Overview
Work History
Education
Skills
Websites
Awards & Accomplishments
Timeline
Generic
Shailaja Kovuru

Shailaja Kovuru

Bengaluru

Summary

  • Senior Quality Assurance and Test Automation professional with over 15+ years of global experience in networking domain.
  • Proficient in analyzing client requirements, developing Test Plans and Test Execution. Analyze test results and log defects to aid in problem-solving & ensuring top notch product quality and delivery.
  • Driving continuous improvements to quality assurance process by identifying test gaps and opportunities to expand test case coverage.
  • Collaborating with Architects and Development teams on system and feature designs, usability aspects and reviewing Technical documents.
  • Setting up and troubleshooting test environments. Experience in web-based application, GUI, Functional, System and Regression testing.
  • Establishing and maintaining thorough and accurate documentation and Mentoring team members.
  • Excellent presentation skills and was responsible for all customer demos and support training.
  • Lead QA activities and delivered first version (1.0) of Skyhigh Cloud Firewall in just a few months.
  • Proficient in developing End-to End test plans to cover customer scenarios testing
  • Spear-headed Testlink to Jira Xray migration for test management.
  • Experience in using GIT/GITHUB as the central repository for automation code maintenance.
  • Experience in testing Skyhigh Cloud firewall which implements WireGuard VPN protocol and manages configurations using Web UI.
  • Experience in testing Skyhigh Secure web gateway which is a web proxy.
  • Experience of FCAPS functionality for NMS/EMS system (SNMP protocol).
  • Extensive knowledge of the SNMP-MIBS. Analyzed MIBs and implemented device discovery & classification, event-trap correlation, Trend charts, dashboards and normalization using in-built MIB support architecture.
  • US Travel for architecture design inputs from testing team for customizable monitoring for AFO.
  • Successfully conducted training to customers at customer site @Maruthi, Gurgoan on AVAYA VPFM product.
  • Successfully represented Avaya VPFM/AFO product and interacted with customers @AVAYA TECHATHON which is partner/customer training program.
  • Worked in Testing of Broadband access networks on GPON Fibernet in WIPRO.
  • Have worked on protocols like Wireguard, HTTP/HTTPS, SNMP, DHCP, SIP and IGMP.
  • Lead QA team hiring activities by conducting interviews.

Overview

16
16
years of professional experience

Work History

Senior Software Development Engineer in Test

Skyhigh Security (McAfee Previously)
08.2020 - Current
  • Lead the QA activities to deliver first version of Cloud Firewall in just a few months.
  • Conducted Reviews and approved all customer facing documents of the product.
  • Presented Customer demos to provide techinical and configuration details.
  • Provided Techinical training to support teams and mentored team members.
  • Point of contact for customer issues , performed root cause analysis and tracked opened defects to closure.
  • Developed and implemented End-to-End test plans covering all customer usecases for Cloud firewall product.
  • Conducted manual and automated tests on Skyhigh Cloud Firewall and Secure Web Gateway products.
  • Owned migration to Jira XRAY for test management from Testlink . Created the complete test framework in XRAY Jira , mentored team members & responsible for maintenance and reporting.
  • Spear-headed QA team hiring activities by conducting interviews ,collaborating with HR and overseeing the entire process.

Staff QA Engineer

Extreme Networks
06.2017 - 06.2020
  • Automated NBI API testing using Python & Robot automation framework
  • Facilitated Scrum framework as QA Lead
  • Logged 35 defects in 2 weeks
  • Tested device feature support matrix
  • Reproduced customer issues in Lab environment
  • Tested new features like VLAN range and VLAN pruning
  • Completed upgrade testing
  • Mentored team members
  • Documented and executed test plans and test cases.

Senior Quality Assurance Engineer

Avaya India
01.2012 - 06.2017
  • Analyzed MIBs and implemented device classification, event-trap correlation, Trend charts, device specific dashboards and normalization
  • Owned new feature testing of VPFM application
  • Collaborated with global partner company
  • Authored and maintained manual test cases
  • Tracked, prioritized and organized defects with JIRA
  • Produced and maintained technical documentation
  • Demonstrated new product features
  • Proposed development and testing improvements
  • Used Quality Center for tracking test progress.

Test Engineer

Wipro Technologies
08.2008 - 01.2012
  • Worked on FTTU (Fiber to the User) project
  • Brought up end to end GPON system set-up
  • Protocol testing in GPON system
  • Ethernet Traffic testing in GPON system
  • Analyzed fault reports and performed RCA
  • Owned Migration testing across all releases
  • Tested SIP call features
  • Configured and trouble-shooted SOAK set up for performance testing
  • Created comprehensive test plans and use cases.

Education

Bachelor of Technology - Electronics And Communications Engineering

Motilal Nehru National Institute Of Technlogy - Allahabad
05.2008

Intermediate -

Vikas Junior College
03.2004

Class X -

Bharatiya Vidya Bhavan
03.2002

Skills

  • Testing Tools: GIT/GITHUB, JIRA, JIRA XRAY, TestLink, Quality Centre, Wireshark
  • Programming Languages : Python
  • Automation Frameworks: Pytest and Robot
  • Virtualization Tools: VMWARE vsphere client
  • Traffic testing tools: Spirent test centre
  • Full Software Test Life Cycle (STLC), SDLC and Agile Methodologies
  • Handle Customer Escalations
  • Team leadership abilities
  • Quick learner of new skills
  • Excellent communication, problem-solving and analytical skills
  • Team Collaboration
  • Confident, Bold and adaptive to any type of environment

Websites

Awards & Accomplishments

  • Received BRAVO Awards from different team members for my work on the Cloud firewall project.
  • Received BRAVO Award for my work on Testlink to Jira XRAY migration as I handled the entire migration of 10000 + test cases alone.
  • Complete ownership of Customer demos and Support staff training for Cloud firewall project.
  • Direct interaction with Customers to help set up test enviroment and configure Cloud Firewall.
  • Received SPOT Award in XMC for my contribution for testing the NBI feature and automation and creation of sanity and regression suites.
  • Received SPOT Award in AVAYA for my contribution towards MIB implementation tasks and owning the complete feature just after one month training.
  • US Travel for test team input and training for architecture design for MIB implementation for AFO product.
  • Successfully Trained customers at customer site @ Maruthi, Gurgoan for VPFM product.
  • Successfully represented VPFM at AVAYA techathon as the point-of-contact for partners and customers.
  • Awarded 'ALU InstaChamp' which is an appreciation award from the client for my contribution to the project.
  • Awarded 'Thanks a Zillion' award from my contribution towards Migration Testing and a second time for ramping up quickly to a new project for 3 months.
  • Awarded 'Thanks a Zillion' award for ramping up quickly and being productive on a new project
  • Our Team was awarded 'TITANS' (Best Delivery Team) for achieving exceptional delivery results through teamwork.
  • President of the AVAYA Rockers team for Philanthropy

Timeline

Senior Software Development Engineer in Test

Skyhigh Security (McAfee Previously)
08.2020 - Current

Staff QA Engineer

Extreme Networks
06.2017 - 06.2020

Senior Quality Assurance Engineer

Avaya India
01.2012 - 06.2017

Test Engineer

Wipro Technologies
08.2008 - 01.2012

Bachelor of Technology - Electronics And Communications Engineering

Motilal Nehru National Institute Of Technlogy - Allahabad

Intermediate -

Vikas Junior College

Class X -

Bharatiya Vidya Bhavan

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Shailaja Kovuru