Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shailaja Mandekar

Bengaluru

Summary

Dynamic People Operations and Office Operations professional with extensive experience in managing office workflows, scheduling, and administrative tasks. Proven ability to leverage strong organizational skills and effective communication to enhance office efficiency and foster a collaborative team environment. Consistently adapts to fast-paced work settings while maintaining reliable performance and supporting seamless team collaboration. Committed to driving operational excellence and contributing to organizational success through strategic support and proactive problem-solving.

Overview

27
27
years of professional experience

Work History

Office Administrator

DIALPAD
01.2019 - Current
  • Supported People Operations by coordinating onboarding logistics, ensuring first- day readiness, and maintaining accurate employee records and documentation in compliance with organizational standards. Managed calendars, meetings, and cross-team communications to support workforce planning and leadership alignment. Partnered with internal stakeholders to analyze and improve people- related and office processes, contributing to greater operational efficiency. Coordinated vendors for training programs, onsite events, and employee engagement initiatives, while preparing internal reports and presentations to support data-driven management reviews and operational planning.

Associate Admin & Accounting

INFOR INDIA PVT. LTD.
06.2007 - 01.2019
  • Supported People Operations by coordinating onboarding logistics, preparing orientation materials, and ensuring first-day readiness for new hires. Maintained accurate employee records, documentation, and internal filing systems in compliance with company standards, enabling reliable data access for reporting and decision-making. Coordinated calendars, meetings, and cross-team communications to support workforce planning and leadership alignment. Partnered with internal stakeholders to improve employee-related processes, increasing operational efficiency and data consistency. Managed vendor coordination for training sessions, onsite events, and engagement initiatives, and prepared internal reports and presentations to support management reviews and operational planning.

Executive Administrator

MANPOWER SERVICES PVT. LTD.
03.2006 - 06.2007
  • Managed executive calendars, meetings, and confidential documentation. Coordinated travel logistics and prepared reports for stakeholders. Assisted with monthly financial and expense reporting.

Senior Front Office Executive

DASH INFOSYS
06.2000 - 03.2006
  • Streamlined front office operations to deliver efficient guest services and support, while coordinating cross-departmental communication to improve workflow. Managed office supplies, scheduled appointments, and organized calendars for senior management. Assisted in planning corporate events and arranged travel logistics for business trips and conferences. Generated weekly sales reports, providing valuable insights to management and ensuring smooth operational efficiency.

Senior Front Office Executive

GEM AIR TRAVELS PVT LTD
01.1999 - 01.2000
  • Managed front office operations to ensure efficient guest services and seamless interdepartmental communication. Oversaw scheduling, calendars, and travel logistics for senior management, while implementing organized filing systems to improve information accessibility. Monitored office supplies, verified invoices, and provided comprehensive administrative support to enhance overall workflow and operational efficiency.

Education

Commerce

CHHATTISGARH UNIVERSITY

Secretarial Practice

DAVAR'S COLLEGE OF COMMERCE
Bengaluru, India

INFINITY HR SOLUTION -

Diploma in HR
Bengaluru, India

Skills

  • Operational efficiency in facilities
  • Administrative support
  • Third-party relationship management
  • Event execution skills
  • Human resources management
  • New hire integration support
  • EHS compliance expertise
  • Process optimization expertise
  • Budget management
  • Management information systems reporting
  • Cross-departmental teamwork
  • Procurement and payment coordination
  • Inventory management
  • Leadership and visitor relations

Languages

English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Kannada
Advanced (C1)
Marathi
Advanced (C1)
Tamil
Advanced (C1)

Timeline

Office Administrator

DIALPAD
01.2019 - Current

Associate Admin & Accounting

INFOR INDIA PVT. LTD.
06.2007 - 01.2019

Executive Administrator

MANPOWER SERVICES PVT. LTD.
03.2006 - 06.2007

Senior Front Office Executive

DASH INFOSYS
06.2000 - 03.2006

Senior Front Office Executive

GEM AIR TRAVELS PVT LTD
01.1999 - 01.2000

Commerce

CHHATTISGARH UNIVERSITY

Secretarial Practice

DAVAR'S COLLEGE OF COMMERCE

INFINITY HR SOLUTION -

Diploma in HR
Shailaja Mandekar