SHAILAJA RAMA
Hyderabad
Summary
Expertise in healthcare management, in areas of Hospital quality management, operations management, Hospital Project management, and Nonprofit Healthcare management.
Overview
7
7
years of professional experience
Work History
Consultant -Quality Lead
Usha Mullapudi Cardiac Center
Hyderabad
01.2016 - 01.2019
- Lead the Quality Management department, with key responsibilities of NABH accreditations and reaccreditations.
Project Manager
Hamad Healthcare Quality Institute-Hamad Medical Corporation
Doha
01.2012 - 01.2016
- Managed up to 5 projects in high-pressure environments, while maintaining outstanding quality and on-time submission
- Key areas of work were change management and transformation, process re-engineering for the end users
- Designed, planned, created, implemented and monitored all aspects of the projects across Dental Hospital, Mental Health clinics, Women's Hospital and the 2 General Hospitals Internationally
- Carried out project management activities from discovery stage through tracing and mapping the current state to development to implementation for more efficient systems for the OPD fixed time appointment system under the supervision of the Program Manager
- Process re-engineering for operational efficiency of OPD-mapped the OPD appointments processes and implemented the changes in the same for a leaner process specific to each specialty
Quality Lead
Gleneagles Global Hospitals Group
Telanagana
- Accomplished Quality accreditation -NABH
- A leadership role, which encompasses strategies planning, execution and monitoring
- Essentially focusing on internalizing all quality standards into the daily operations through continuous training, mentoring and facilitation.
Healthcare Quality
ACME consulting
- Provide end to end facilitation and hand holding services to plan, develop, implement, monitor, and audit all the quality management system requirements as per NABH, NABL, JCI, Lean and ISO
Senior Manager-Training & Quality Assurance
Healthpoint Services India Pvt. Limited
Northern India
- Quality management, operations and concept marketing to funding agencies
- Infrastructure planning and project management for the clinics
- Reported on qualitative and quantitative analysis, providing data-driven insights to senior leaders
- Strategic planning for healthcare delivery models in the rural settings
Accounts manager
Advantage Inc. USA
Education
Masters in Hospital Administration -
Apollo Institute of Hospital Administration, Osmania University
12.1999
Graduation in Sciences- Microbiology, Chemistry and Zoology -
Osmania University
12.1997
Skills
- Quality management
- JCI accreditation
- NABH accreditation
- Lean Six Sigma-Healthcare
Others
- Worked as Quality Management Consultant across India.
- Worked as Manager at at Medwin Hospital, Mediciti Rural Hospital, Gleneagles Global Hospitals, Hamad Medical Corporation, Qatar.
- Set up testing and Counselling centers across AP and Telangana for APSACS.
- Implemented Prevention of Parent To Child project in AP.
- Implemented Biomedical Waste Management Training, implementation and monitoring across Hyderabad.
- Accounts manager -Advantage Inc. USA
Personal Information
Date of Birth: 04/29/75
Languages
- English
- Telugu
- Hindi
Timeline
Consultant -Quality Lead
Usha Mullapudi Cardiac Center
01.2016 - 01.2019
Project Manager
Hamad Healthcare Quality Institute-Hamad Medical Corporation
01.2012 - 01.2016
Quality Lead
Gleneagles Global Hospitals Group
Healthcare Quality
ACME consulting
Senior Manager-Training & Quality Assurance
Healthpoint Services India Pvt. Limited
Accounts manager
Advantage Inc. USA
Masters in Hospital Administration -
Apollo Institute of Hospital Administration, Osmania University
Graduation in Sciences- Microbiology, Chemistry and Zoology -
Osmania University
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