Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic
Shailashree Suresh

Shailashree Suresh

Hyderabad

Summary

Seasoned Business Analyst Manager with experience in overseeing business operations, implementing process improvements. Known for fostering cross-functional collaboration and achieving business objectives through innovative solutions.

Overview

14
14
years of professional experience

Work History

Business Analyst Manager

HSBC
Hyderabad
09.2022 - Current
  • Analyzed business requirements and identified potential solutions.
  • Provided guidance on best practices related to business analysis techniques such as process mapping, gap analysis and root cause analysis.
  • Performed cost benefit analyses for proposed projects including ROI calculations.
  • Drive clear understanding of business Priorities & vision and ensuring epics are broken down into stories for current upcoming sprints with relevant acceptance criteria
  • Defining project goals develop road maps, conduct team meeting with stakeholders, IT planning
  • Work collaboratively with the team to identify areas of improvement and provide suggestions actively to enhance user experience
  • In charge of requirement management, accurately capture requirements and playback to ensure key stakeholders understand and what is proposed
  • Involved is delivery plan and decision makings
  • Own the BA community and implement best practices across teams
  • Key member in leading the scrum of scrums meeting to ensure no blockers and on track

Lead Business Analyst

Hyderabad
01.2019 - Current
  • Drive clear understanding of business Priorities & vision and ensuring epics are broken down into stories for current upcoming sprints with relevant acceptance criteria
  • Defining project goals develop road maps, conduct team meeting with stakeholders, IT planning
  • Work collaboratively with the team to identify areas of improvement and provide suggestions actively to enhance user experience
  • In charge of requirement management, accurately capture requirements and playback to ensure key stakeholders understand and what is proposed
  • Involved is delivery plan and decision makings
  • Own the BA community and implement best practices across teams
  • Key member in leading the scrum of scrums meeting to ensure no blockers and on track

Senior Business Analyst, Delivery Lead, Transformation Lead

08.2018 - 01.2019
  • Responsible for requirement gathering, requirement management, documentation, Requirement prioritization
  • Analyze business requirements and translate them into user stories
  • Conducting various scrum ceremonies like daily standup, planning, grooming, Demos and Retrospectives
  • Articulate complex information into clear and simple requirements that would help development team
  • Coordinate with business to understand business requirements and convert them into technical requirements
  • Driving Proof-Of-Concept and Prototypes for various business needs and innovative solutions
  • Define project goal, develop project plans, schedules, resources allocations and conduct team meetings for individual projects

Engagement Analyst and Business Analyst

09.2016 - 07.2018
  • Acted as key liaison between the technical team and the non-technical user community
  • Interacting with the stakeholders to get a better understanding of client business processes and gather business requirements
  • Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines
  • Monitored client expectations and conducted user interviews
  • Proactively identified potential issues and have derived resolution to avoid customer impact and facilitate continuous improvement

Test Analyst

01.2011 - 10.2016
  • Reviewing overall test plan and individual test cases to ensure fitment to the test plan and strategy
  • Also involved in developing and execution of test cases
  • Working with users and development team on issues and prioritizing them for resolution

Business Analyst, Senior System Analyst, Production Support Manager, Test Manager

06.2016 - 08.2016
  • Closely interacted with designers and software developers to understand application functionality and navigational flow and keep them updated about Business user's sentiments
  • Developed and maintained strong trust/working relationships with business partners including vendors and constantly expanding the working knowledge of current and future state of systems, products, and platforms
  • Managed Vendor relationships - review statement of work, estimates, cost, and ensuring compliance
  • Performed analyses and developed requirements definition documentation and systems specifications
  • Role also involved interfacing with the PeopleSoft support teams to resolve issues apart from working as a mentor to new developers to help them understand the system and application

Test Manager

05.2012 - 11.2012
  • Working with business teams on requirements analysis and requirement formulation and prioritization
  • Also Developed test strategy and test plans
  • Reviewing overall test plan and individual test cases to ensure fitment to the test plan and strategy
  • Developed metrics to report defects to the management team

Education

Master of Computer Applications -

Osmania University
01.2006

Skills

  • Product Backlog Management
  • People Management
  • Stakeholder Management
  • Process Improvements
  • Product Demos
  • JIRA/ Confluence
  • GUI Design
  • SCRUM/ Agile
  • Features/User story Building

Accomplishments

  • 2021, Pat on the Back for WCL Quick Wins
  • 2020, Leadership Award for Digital Credit Paper
  • 2019, Pat on the Back for Digital Credit Analysis
  • 2019, Team Award for DCP

Languages

Malayalam
Intermediate
B1
English
Intermediate
B1
Hindi
Upper Intermediate
B2

Timeline

Business Analyst Manager

HSBC
09.2022 - Current

Lead Business Analyst

01.2019 - Current

Senior Business Analyst, Delivery Lead, Transformation Lead

08.2018 - 01.2019

Engagement Analyst and Business Analyst

09.2016 - 07.2018

Business Analyst, Senior System Analyst, Production Support Manager, Test Manager

06.2016 - 08.2016

Test Manager

05.2012 - 11.2012

Test Analyst

01.2011 - 10.2016

Master of Computer Applications -

Osmania University
Shailashree Suresh