SHAILENDER KUMAR
GURUGRAM
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
17
17
years of professional experience
Work History
Operations Manager
EXCELLERE WORLD SCHOOL
10.2018 - Current
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Analyzed and reported on key performance metrics to senior management.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Increased profit by streamlining operations.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Forecasted operating costs for scheduled projects by strategizing with other departments.
- Proposed and achieved cost savings by reducing product return rates.
Administrative Manager
RASHTRAHIT VIDYALAYA
11.2012 - 09.2018
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Updated reports, managed accounts, and generated reports for company database.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and implemented improved filing systems for enhanced order and accuracy.
Administrative Executive
RASHTRAHIT SEWA SANGTHAN
04.2007 - 10.2012
- Maintained personnel records and updated internal databases to support document management.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Collected, validated, and distributed information to employees.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
Education
Master of Business Administration - Operations Management
SURESH GYAN VIHAR UNIVERSITY
JAIPUR08.2023
Bachelor of Computer Applications - COMPUTER
MAHARISHI DAYANAND UNIVERSITY
ROHTAK01.2014
GED -
OGIS INSTITUTE
SECTOR-14, GURGAON06.2009
GED -
RMS SR. SEC. SCHOOL
SECTOR-15, GURGAON04.2008
High School Diploma -
RMS SR. SEC. SCHOOL
GURUGRAM05.2005
Skills
- Performance Reporting
- Performance Monitoring
- Business Development
- Incidents Management
- Maintenance Planning
- Health and Safety Compliance
Timeline
Operations Manager
EXCELLERE WORLD SCHOOL
10.2018 - Current
Administrative Manager
RASHTRAHIT VIDYALAYA
11.2012 - 09.2018
Administrative Executive
RASHTRAHIT SEWA SANGTHAN
04.2007 - 10.2012
Master of Business Administration - Operations Management
SURESH GYAN VIHAR UNIVERSITY
Bachelor of Computer Applications - COMPUTER
MAHARISHI DAYANAND UNIVERSITY
GED -
OGIS INSTITUTE
GED -
RMS SR. SEC. SCHOOL
High School Diploma -
RMS SR. SEC. SCHOOL
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