Shailendra Badola
Noida
Summary
Highly skilled IT professional with a background in systems administration, maintenance and end-user training. Accomplished in designing solutions to achieve software compatibility and streamline system upgrades and installations. Talented in administering and maintaining complex avionics systems, including Microsoft operating systems, servers and specialized logistics software. Seeking to leverage comprehensive IT experience to take the next career step in systems administration with a respected organization that values hard work, strategic thinking and results.
Overview
8
8
years of professional experience
Work History
Active Directory Administrator
HCLTECH
Noida
01.2022 - Current
- Managed Active Directory user accounts, groups, and computer objects.
- Configured Group Policy Objects to enforce organizational policies in the domain environment.
- Performed daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes.
- Installed security patches for Windows Server operating systems and applications as needed.
- Deployed new servers with Windows Server OS and configured them according to organization's standards.
- Assisted in troubleshooting network connectivity issues related to DNS, DHCP and TCP and IP configuration.
- Provided technical assistance to end users on Active Directory related queries or incidents.
- Monitored replication status between domain controllers using Replication Monitor tool.
- Maintained backup schedules for Active Directory databases by using NTBACKUP utility.
- Implemented auditing procedures for tracking changes made in Active Directory environment.
- Configured account lockout policies to ensure secure access control over user accounts.
- Created scripts using PowerShell commands for automated management of AD objects.
- Resolved issues related to authentication failures due to expired passwords or locked accounts.
- Performed maintenance activities such as offline defragmentation of active directory database.
- Analyzed log files generated by various services like Kerberos authentication service.
- Restored deleted AD objects from Recycle Bin when required by the business needs.
- Coordinated with application teams for provisioning of user accounts in multiple domains.
- Developed procedures for periodic health check-ups of Active Directory infrastructure.
- Ensured compliance with regulatory requirements while configuring Active Directory settings.
- Implement policies, procedures and best practices to safeguard and protect data, reports and access.
- Increased team productivity and automated repetitive tasks with batch files, PowerShell and VBScript.
Technical Support Engineer
Concentrix
Gurgaon
09.2017 - 12.2021
- Provided technical support to customers by troubleshooting and resolving hardware and software issues.
- Configured, maintained, and monitored computer systems for optimal performance.
- Installed and tested operating systems, applications, updates, patches, and service packs.
- Configured Group Policy Objects to enforce organizational policies in the domain environment.
- Performed daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes.
- Managed Active Directory user accounts, groups, and computer objects.
- Assisted in troubleshooting network connectivity issues related to DNS, DHCP and TCP and IP configuration.
Technical Sales Associate
Live Technician Pvt. LTD
Noida
03.2016 - 09.2016
- Worked closely with internal departments such as engineering, operations. to ensure timely delivery of services and products.
- Monitored inventory levels of all products sold by company.
- Identified opportunities for cross-selling additional products and services.
- Provided technical support to customers regarding product specifications and usage.
- Developed customer relationships to increase sales opportunities.
- Conducted product demonstrations and presentations for potential clients.
- Researched market trends, competitor products, and pricing strategies.
Education
Bachelor of Technology - Computer Science
Hi-Tech Institute of Engineering And Technology
Ghaziabad03-2016
Associate of Science -
Geeta Bal Bharti School
New Delhi05-2012
Associate of General Studies -
Geeta Bal Bharti School
New Delhi05-2011
Skills
- Server and System Administration
- Disaster Recovery
- Active Directory
- Group Policy Management
- PowerShell Scripting
Languages
Hindi
First Language
English
Advanced
C1
Timeline
Active Directory Administrator
HCLTECH
01.2022 - Current
Technical Support Engineer
Concentrix
09.2017 - 12.2021
Technical Sales Associate
Live Technician Pvt. LTD
03.2016 - 09.2016
Bachelor of Technology - Computer Science
Hi-Tech Institute of Engineering And Technology
Associate of Science -
Geeta Bal Bharti School
Associate of General Studies -
Geeta Bal Bharti School