Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Shailendra Mishra

Shailendra Mishra

Mumbai

Summary

Customer focused sales professional with solid understanding of sales dynamics, marketing & customer service. Offering 10 years of collective experience in different sectors like sales, operations, production, client servicing, human resources providing quality solutions to meet customer needs & exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication-skills & sales expertise.

Overview

14
14
years of professional experience

Work History

Inside Sales Specialist

Ampa Orthodontics
Mumbai
01.2021 - Current
  • Utilized Sales Force software to manage sales pipeline process from lead generation through cold calls.
  • Generated sales through outbound calling and lead follow-up efforts using phone call.
  • Consulted with customers to aid selection and purchase of products that met needs.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Reached and exceeded monthly sales targets through effective sales strategies and techniques.

Freelancer

Multiple Companies
Mumbai
10.2017 - 06.2020
  • Collaborated with team members to develop creative ideas for upcoming projects.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Maintained positive working relationship with fellow staff and management.
  • Organized client meetings to provide project updates.
  • Oversaw quality control to identify inconsistencies and malfunctions.

Senior HR Recruiter

ADYA SERVICES
Mumbai
03.2016 - 09.2017
  • Collaborated with Human Resources team members to design effective employee retention strategies.
  • Communicated with hiring managers to ensure understanding of recruiting process.
  • Created and maintained relationships with external recruiters and staffing agencies.
  • Conducted interviews and assessed applicant qualifications.
  • Provided guidance to junior staff on proper recruitment processes and procedures.
  • Compiled reports related to recruitment activities such as time-to-hire metrics or diversity statistics.
  • Partnered with business leaders across the organization to ensure a smooth transition into the workplace.
  • Reviewed resumes, conducted reference checks, and evaluated candidate suitability for open positions.
  • Managed all stages of the recruitment cycle, from sourcing through onboarding new hires.
  • Explained job duties, compensation and benefits to potential candidates.
  • Trained and mentored newer recruiters in successful strategies for interviewing and qualifying candidates.
  • Updated and maintained candidate records in the recruitment database.
  • Maintained candidate pipelines for high-volume roles, ensuring a constant flow of talent.
  • Conducted initial phone screens and coordinated interview schedules with hiring managers.
  • Assisted with the onboarding process for new hires.

Freelancer

Multiple Companies
Mumbai
01.2011 - 12.2015
  • Collaborated with team members to develop creative ideas for upcoming projects.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Maintained positive working relationship with fellow staff and management.
  • Organized client meetings to provide project updates.
  • Responded promptly to client inquiries via phone, email, or other forms of communication.
  • Researched competitive pricing models for products and services offered by the company.
  • Monitored progress of projects, addressing any delays or problems quickly and effectively.
  • Organized and attended meetings with clients to discuss their needs and expectations.
  • Collaborated with external agencies on projects related to promotion initiatives.
  • Supervised promotion and marketing teams.
  • Managed crowd control during public events related to film promotion.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.

Education

Higher Secondary College - Commerce

Shankar Narayan College
Mumbai
03-2010

Skills

  • Sales Pipeline Management
  • Consultative Sales Approach
  • Cold calling expertise
  • Closing Techniques
  • Customer Relationship Building
  • New Business Development
  • Client Relationship Management
  • Excellent time management
  • Documentation And Reporting

Languages

Hindi, English
First Language

Timeline

Inside Sales Specialist

Ampa Orthodontics
01.2021 - Current

Freelancer

Multiple Companies
10.2017 - 06.2020

Senior HR Recruiter

ADYA SERVICES
03.2016 - 09.2017

Freelancer

Multiple Companies
01.2011 - 12.2015

Higher Secondary College - Commerce

Shankar Narayan College

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Shailendra Mishra