Hi, I’m
Shailendra Mule
System Engineer
Pune
Summary
Experienced as a System Engineer with over 18+ years of experience in IT. Excellent reputation for resolving problems and improving End User satisfaction. Dedicated IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, Excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure. Ready to help team achieve company goals. Offering Excellent communication and good judgment. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
years of professional experience
Skills
Problem-Solving
undefinedWork History
System EngineerPune
Times and Trends Academy Pvt. Ltd.
09.2010 - Current
Job overview
- Windows2000/XP/2003/Vista/Win7/Win8/win10/Win11/Win Server OS + Domain (Basic knowledge of Linux/ Mac OS.)
- Resolved problems, improved operations and provided exceptional service.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Windows System Administrator for over 160 individual Systems Software Purchase & Renew.
- Handling IBM Server with Windows Server 2019 an Application. Remote Desktop Server For more than 100 User Connects through Intranet & Internet in Wi-Fi and LAN..
- Help and Support to End Users for solving their issues / Error towards the Connectivity, Hardware and Software related issues
- Knowledge of Networking, Server, Firewall (Sophos) Security (Software based), LAN, Wi-Fi, AP, N/w Printer, MAN (CAT-A/B), DSL N/W, Trouble shooting networking.
- Day to Day Communication with respective ISP for smooth Internet Connectivity.
- Providing access on shared drive on NAS (Synology) as well as Local Server & Data Storage Management with User wise Security.
- Connect 2 Offices with P2P Network & Connect over 230 Devices.
- Troubleshoot infrastructure and application configuration issues.
- Installing software applications and Microsoft security patches.
- Handle Google Workspace.
- Installing Computer Security with antivirus and its maintenance.
- Monitored company inventory to keep stock levels and databases updated.
- Demonstrated respect, friendliness and willingness to help wherever needed, Collaborated with team members
- Web Domain Purchase & Handle.
- Also MAC OS Installation and Configured.
- Adobe & Autodesk, ACCA Exam Software run in N/W.
- ESSL Access Control Management
- Worked to maintain outstanding attendance record
- CCTV Installation & Maintenance
- Classroom TV and Projector Installation & Maintenance
- Epabx system Maintenance
- Broadcast Live Lectures, Auditorium Sound/Mic System Installation
- Video Shooting + Audio recording & Video Editing, Bulk DVD Production.& Maintenance
- Diesel Genset Maintenance
- And other all technical works.
Field EngineerPune
Prompt Personal on Project TATA Communication
05.2004 - 09.2010
Job overview
- Customer Support Engineer. As an Computer N/W Technician. Handle more than 550 customer data base for Internet maintenance in Metro-e/MAN (CAT-A, CAT-B) & DSL Network.
- Trouble shooting networking. Issues related to Internet on desktop, laptop & in workgroup etc)..
- Handle Handle & Coordinate vendors like Cable Installation, Router Suppliers, Electrician
Desktop EngineerPune
Sys-Tech Computer Sales & Service
05.2003 - 04.2004
Job overview
- Received and processed stock into inventory management system.
- As an Computer H/W Technician. Handle the total computer Hardware & Software installation issue.
- Trouble shooting Hardware, software. Issues related to personal computer (desktop, laptop etc)…
Education
YCMOUPune
Bachelor of Science from MGA
06.2020 - 06.2023
MCSE Pune
Diploma from Microsoft Certified System Engineer
09.2003 - 04.2004
Anna Saheb Magar Mahavidyalaya Pune
HSC from Electronics & Telecommunication
06.2001 - 06.2002
Timeline
YCMOU
Bachelor of Science from MGA
06.2020 - 06.2023
Times and Trends Academy Pvt. Ltd.
System Engineer
09.2010 - Current
Prompt Personal on Project TATA Communication
Field Engineer
05.2004 - 09.2010
MCSE
Diploma from Microsoft Certified System Engineer
09.2003 - 04.2004
Sys-Tech Computer Sales & Service
Desktop Engineer
05.2003 - 04.2004
Anna Saheb Magar Mahavidyalaya
HSC from Electronics & Telecommunication
06.2001 - 06.2002
Personal Info
• Date of Birth : 11th Jun, 1984
• Gender : Male.
• Marital status : Married
• Nationality : Indian.
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