Summary
Overview
Work History
Education
Skills
Swimming and Singing
Timeline
BusinessAnalyst

Shailendra Namdev

Pune

Summary

Seasoned Business Analyst offering 9 years of [Construction Equipment industry success.

Expert on business and systems requirements, user acceptance testing and end-user training.

Accomplished at leveraging past lessons to inform future decision-making.

Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments.

Diligent worker with strong communication and task prioritization skills.

Focused Area Sales Manager accomplished in developing [Potential market intelligence to improve business procedures and streamline implementation.

Vast knowledge of business best practices, regulatory standards and optimal control systems. History supporting growth and driving success.

Proactive Business Analyst with 11 + years product management experience in small start-up business environments.

Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.

Enthusiastic Area Sales Manager and dedicated employee with integrity, strong work ethic and great leadership skills. Over 11 years of experience building revenues, improving processes and driving business growth through periods of ranging market health.

Excellent reputation for resolving problems and improving customer satisfaction.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Business Analyst position. Ready to help team achieve company goals.

Dedicated professional with history of meeting company goals utilizing consistent and organized practices.

Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

11
11
years of professional experience
8
8
years of post-secondary education
4
4
Languages

Work History

Business Analyst

AJ Retail Private Limited
Jabalpur
05.2022 - Current
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Drafted reports on company financial metrics to assess successes and account for deficiencies.
  • Delivered analysis of market, sales and consumer trend impact on long and short-term strategies.
  • Assessed business requirements to forecast annual budgetary operational costs.
  • Assigned tasks to associates, staffed projects and updated involved parties to enhance optimal business flow.
  • Supported leadership team with reporting, analysis and business presentations to inform divisional strategies.

Sales Manager

MB crusher India Pvt. Ltd.
Pune
08.2018 - 03.2022
  • Met with clients, delivering presentations and educating on product and service features and offerings.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Closed lucrative sales deals using strong negotiation and persuasion skills.
  • Drive appropriate sales strategies to meet the Company’s medium- and long-term objectives.
  • Ensure that agreed strategies are executed to achieve Sales forecasts at targeted margins.
  • Ensure customer retention, develop market penetration, and to develop sales into other segments of the markets.
  • Develop best possible relationships with key decision makers of customers and potential customers
  • Identify and exploit all opportunities for MB products in the Indian market
  • To take leading role in negotiation with customers on major contracts and entering into contractual relationship with customers
  • Monitor efficiency and credibility of dealers and set up targets for the same.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Tracked pipeline data, won vs. lost opportunities and lead response times with Salesforce CRM.

Sales Engineer

My Equipments Pvt. Ltd.
bhopal
06.2014 - 05.2018
  • Managed technical integration, systems engineering program management, customer support and program management.
  • Ensuring that all reasonable steps are taken to ensure all employees are provided with a safe and healthy working environment.
  • Plan & implement sales & account Management activities and Employee development.
  • Ensuring that the Team is provided with the appropriate facilities, tools and resources to deliver aftermarket services to all customers.
  • Responsibility for the sales process of JCB Industrial Products from initial point of contact (lead generation), presentations, proposals, through contract negotiations and execution.
  • Handling the Industrial & corporate customer Sales of Telescopic handler Loadall, Skid Steer loaders and Backhoe Loaders
  • Meeting the potential customers for technical negotiations.
  • Overall documentation before dispatch, Follow up for Sales prospects
  • Managing Presentation and Product Demonstrations. Managing the Territory sales team and target of Backhoe Loaders & Excavators.
  • Assists departments to develop effective internal training solutions. Arranging Training Programs and Financiers Meet
  • Develops solutions including creating and updating training and other development materials
  • Ensuring to meet/exceed minimum quarterly and annual sales Objectives. Mentoring, motivating, training, evaluating and leading team members to accomplish the goals and objectives of the businesses.
  • Responsible for maintaining customer prospects and competitor databases and assessing, devising, and implementing marketing promotions.
  • Directs and coordinates activities of personnel engaged in sales and service accounting and record keeping, and receiving and shipping operations.
  • Execute strategies at the regional level in order to ensure a high degree of repeat business.
  • Allocate finalized sales targets to the team, monitor sales performance and provide support to resolve the issues.

Senior Operations Executive

S Cranes
Mumbai
03.2012 - 05.2014
  • Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
  • Increased company profits through performance optimization strategies and efficiency improvements.
  • Implemented visitor management system to foster positive visitor experience and minimal disruption for employees.
  • Drove team engagement to achieve aggressive company targets. Resources planning at site for effective utilization of men, machineries, controlling inventory and production cost.
  • Coordination with Design & Planning, QA/QC, Production Dept. and Customer.
  • Evaluating production targets and achieving them within a time limit.
  • Erection planning according to the project. Material handling activities for Crane, Hoist & Lifts.
  • Achieving target as per weekly and monthly Erection schedule. Supervising engineering and technical staff.
  • Making improvements in operational procedures. Ensuring safe working conditions.
  • Scheduling and coordinating work to tight deadlines with required reports and documentation.
  • Manpower estimation, deployment as per the given erection schedule & Cost considerations.
  • Maintaining Commissioning report, Erection Cost Analysis and Weekly Report submission.
  • Monitoring overall information of Erection, Testing & commissioning activities.

Customer Service Associate

Firstsource Solutions
Bhopal
02.2009 - 05.2010
  • Developed and actualized customer service initiatives to decrease wait times.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.

Education

Bachelor of Engineering - Mechanical Engineering

Thakral College of Technology
Bhopal
09.2005 - 12.2011

Higher Secondary - Science, Technology, And Society

Little Angels Convent H.S. School
Bhopal
07.2004 - 03.2005

High School Diploma -

Little Angels Convent H.S. School
Bhopal
07.2002 - 03.2003

Skills

Data analysis

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Swimming and Singing

I love to Do swimming in my free time and Singing as to remove Stress

Timeline

Business Analyst

AJ Retail Private Limited
05.2022 - Current

Sales Manager

MB crusher India Pvt. Ltd.
08.2018 - 03.2022

Sales Engineer

My Equipments Pvt. Ltd.
06.2014 - 05.2018

Senior Operations Executive

S Cranes
03.2012 - 05.2014

Customer Service Associate

Firstsource Solutions
02.2009 - 05.2010

Bachelor of Engineering - Mechanical Engineering

Thakral College of Technology
09.2005 - 12.2011

Higher Secondary - Science, Technology, And Society

Little Angels Convent H.S. School
07.2004 - 03.2005

High School Diploma -

Little Angels Convent H.S. School
07.2002 - 03.2003
Shailendra Namdev