SHAILENDRA PANDEY

• Achieved 'Whatever It Takes' Award in Q2 FY 25 by surpassing performance targets in first quarter.
• Leading and managing a team of five client partners for the top 40 customers in the West region, targeting $48 million in revenue and $10 million in annual new order bookings.
• Maintained NPS score exceeding 87 in assigned customer segment.

• Achieved Blue Ribbon award within six months of assuming new role.
• Fostered strong, cohesive engagement model among Pre-Sales, Sales, Client Partners, COE, and Delivery Leads.
• Drove proactive programs to generate traction in targeted accounts and addressed Global RFPs for Network as a Service.
• Enhanced NaaS go-to-market strategy by integrating network security solutions.
• Successfully completed two multimillion-dollar projects for Europe region in FY 23.

• Achieved Q4 New Order Booking targets, contributing to overall net revenue growth.
• Recruited four team members, coaching them to meet funnel addition goals within Q1.
• Managed net revenue accounts while booking new orders and reducing churn rates.

• Achievements: Blue Ribbon - Collaboration & Inclusiveness, Sep 19; Blue Ribbon - Focus on Execution, FY 19; Blue Ribbon - Collaboration, June 2018; Blue Ribbon - Focus on Execution, Dec 2017; Sep 2017; Jul 2017; Jun 2017; Team Triumph - Collaboration & Inclusiveness, May 2017; Ace - Responsiveness & Agility, Mar 2017; Ace - Big Picture Orientation, Nov 2016.
• Ensured quarter-over-quarter targets were met while controlling churn rates.
• Managed recruitment and lifecycle of partners to drive regional growth.
• Aligned partners with focused accounts to maximize revenue through new sales.
• Achieved highest gross order book as a seller within RTM for FY17.

• Achievements: Blue Ribbon - Sales performance Q3 of FY 15, Mar 2016; Excellence in Business Results, Jan 2016; Certificate of Excellence - Sales performance, Sep 2014; recognized and awarded for maximum adoption of Big Machine (sales automation tool).
• Acquired and managed customer relationships through direct sales, achieving over $2 million in YoY ACV.
• Developed account plans to strategically position TCL services in upcoming projects.
• Proactively increased product penetration ratio to maximize revenue growth.

Completed one-year management trainee program, gaining experience in service management and sales governance.

Collaborated with Quote to Cash cross-functional team on global sales governance initiatives.