Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic
Shailendra Rawat

Shailendra Rawat

Indore

Summary

Business trainee at ICICI Prudential Life Insurance Co. Ltd, specializing in investment strategies and client relationship management. Achieved consistent sales targets while enhancing customer satisfaction through effective needs assessment and lead generation. Contributed to organizational growth and client success with strong customer service, multitasking, and time management skills. Committed to delivering positive and memorable experiences for all clients.

Overview

3
3
years of professional experience

Work History

Internship Student

SHOPPERS STOP
05.2022 - 07.2025
  • During the internship, I was originally faced with a variety of tasks, which was beneficial for fostering positive working relationships. It assisted me in honing my team-building abilities.
  • I have improved my communication skills by learning how to talk to different kinds of people, as it requires a different approach to handle each person. Now my understanding of marketing is totally clear.
  • During my internship, the store manager and department manager gave me the opportunity to share their responsibility and offered me a chance to explore my knowledge.
    They provided me with the following areas to work in, such as: -
    ➢ Floor Management
    ➢ Customer Handling
    ➢ Customer Service Desk (CSD)
    ➢ Cashiering
    ➢ Knowledge about RBI (Receiving Bay Incharge)

Business Trainee

ICICI Prudential Life Insurance Co. Ltd
Indore
06.2023 - 08.2024
  • Advised clients on financial services, including budgeting, retirement planning, and investments.
  • Provided personalized recommendations to help clients achieve financial goals.
  • Contributed to company growth by ensuring client satisfaction and achieving sales targets.
  • Identified customer needs promptly to enhance service delivery.
  • Participated in client meetings to align on needs and objectives.
  • Developed strategies to elevate customer service levels across departments.
  • Coordinated with Branch Manager and staff to generate leads effectively.
  • Collaborated with loan team to generate leads for property and loan insurance.

Education

M.B.A. - Marketing, Human Resource Management

Prestige Institute of Management And Research
INDORE
06-2021

GRADUATION -

Vrinda Sahay Govt PG College Jiwaji University
Dabra
07-2017

XII -

CBSE
01-2016

X -

CBSE
GWALIOR
01.2015

1 year Diploma Course -

Computer Application

Skills

  • Investment strategies
  • Trust planning
  • Customer service
  • Client relationship management
  • Lead generation
  • Sales target achievement
  • Customer needs assessment

Languages

Hindi
First Language
English
Beginner
A1

Affiliations

  • Name: : Shailendra rawat
  • Father's name: Mahendra Rawat
  • Gender : male
  • Date of Birth : 14-06-1998
  • Marital status : unmarried
  • Languages Known : Hindi , English
  • Nationality : India
  • Address : Doctar amlani ke pass jawahar ganj Dabra ,Gwalior, Madhya Pradesh ,475110

Timeline

Business Trainee

ICICI Prudential Life Insurance Co. Ltd
06.2023 - 08.2024

Internship Student

SHOPPERS STOP
05.2022 - 07.2025

M.B.A. - Marketing, Human Resource Management

Prestige Institute of Management And Research

GRADUATION -

Vrinda Sahay Govt PG College Jiwaji University

XII -

CBSE

X -

CBSE

1 year Diploma Course -

Computer Application
Shailendra Rawat