Shailendra Tiwari
Summary
Results-driven Sales professional with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.
Overview
19
19
years of professional experience
Work History
Area Sales Manager(International Education Loan)
IDFC First bank ltd
New Delhi
03.2022 - Current
- Managing a team of six territory managers, with thirty-six sales officers responsible for international education loans in Delhi NCR, UP, UK, and Kolkata.
- Responsible for the productivity of direct and indirect repartees.
- Coordinating with the product team to enhance the market acceptability, to make our product competitive.
- Maintain the book size with secured and unsecured products to create a profitable and stable portfolio.
- Ensuring proper compliance procedures and policies in international education loans' pre- and post-disbursal.
- Supporting Territory Managers to onboard new channel partners regularly, to make outreach for international education consultants as channel partners for maximum business generation.
- Synergy with the collections and risk team for a minimum NPA ratio.
- Monitoring the effective and efficient underwriting of loan applications by the credit managers.
- Preparing strategies with the department heads for business growth and development.
- Liaising with Forex, retail, and commercial banking teams.
- Working with the operations team for disbursement on Salesforce, Finnone, and Oracle platforms.
Senior Relationship Manager Govt Business
Kotak Mahindra bank ltd
Mathura
12.2018 - 03.2022
- Acquisition and retention of relationships with state government clients in Noida and Greater Noida to obtain the central or state-funded scheme account.
- Taking care of existing relationships for the enhancement of the existing book value of 300 Cr.
- Liaison with the bureaucrats to get the high-value casa in a managed portfolio to reach a 500 cr target value.
- Resolved customer inquiries or complaints promptly and efficiently in accordance with established guidelines.
- Collaborated with team members to design customized products and services that fit the customer's requirements.
Mortgage Sales Manager(LAP and HL)
Axis Bank ltd
Dehradun
08.2017 - 12.2018
- Driving a team of 13 sales officers to complete assigned targets of mortgages (Lap and HL) for the bank.
- Responsible for the productivity of the direct team members.
- Sourcing mortgage business from branches, open market, and DSA channel partners to the branches and channel partners for the mortgage product in the Dehradun cluster.
- Handling the legal and technical issues of the property with the lawyer, credit, and compliance team.
- Interacting with the credit, as well as operations, to ensure early disbursement.
- Responsible for the channel's product policy training to make them understand the bank's products and policies.
Relationship Manager Institutional Business TASC
ICICI Bank ltd
Mathura
09.2014 - 08.2017
- Acquisition and retention of relationships with educational institutions and government clients in various locations, like Mathura and Aligarh, for the bank.
- Sourcing high-value relationships like colleges, universities, religious trusts, state government, and central government accounts to get high cash value.
- Maintain relationships with the stakeholders of management and decision-makers of the colleges and universities.
- Collaborate with stakeholders and the product team to make the competitive product as per market requirements.
Personal Banker (retail Branch Banking)
HDFC Bank ltd
Maudaha
06.2013 - 09.2014
- Handling branch sales, as well as branch operations.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Collaborated with team members to meet branch targets and objectives.
- Responded promptly to customer queries and complaints to find solutions and diffuse tension.
- Created strategic financial solutions to suit individualized client needs.
- Cultivated relationships with partners to fulfill or provide appropriate referrals for clients.
Relationship Manager
IDBI asset management limited
Kanpur
05.2010 - 06.2013
- Distribution of mutual funds through all channels, such as IFA, banks, and NDs.
- Areas that were mapped to me are Kanpur, Jhansi, Etawah, and Unnao.
- Onboard various channel partners and train them to propose our product to the customer.
- Facilitated financial planning seminars and workshops for clients.
- Ensure that channel partners are well-equipped with knowledge of the economic condition and the share market.
- Analyzed market trends and identified potential new customers through research activities.
Sales manager
investor's spot securities Pvt Ltd
02.2006 - 04.2010
- Sales of mutual fund and all financial products (L.I, G.I., and fixed deposits)
- Revenue generation
- Client servicing.
Education
MBA - Finance
Sikkim Manipal University
01.2010
B.Com - Economics And Finance
DAV Degree Collage
Kanpur01.2005
Intermediate - Science Education
ABV Inter Collage
Kanpur01.2002
High school -
ABV Inter Collage
Kanpur01.2000
Skills
- Business Development
- Public speaking
- Strategic Planning
- Staff recruitment and hiring
- Compliance Assessment
- Prioritizing and planning
- Strategy Development
- Team Building, Leadership
- Business strategies
- Adaptable to market fluctuations
- Stakeholder management
Personal Information
- Date of Birth: 29/12/1985
- Gender: Male
- Married
Hobbies and Interests
Reading newspaper and to seek knowledge about the areas related to investment, economical and banking.
Timeline
Area Sales Manager(International Education Loan)
IDFC First bank ltd
03.2022 - Current
Senior Relationship Manager Govt Business
Kotak Mahindra bank ltd
12.2018 - 03.2022
Mortgage Sales Manager(LAP and HL)
Axis Bank ltd
08.2017 - 12.2018
Relationship Manager Institutional Business TASC
ICICI Bank ltd
09.2014 - 08.2017
Personal Banker (retail Branch Banking)
HDFC Bank ltd
06.2013 - 09.2014
Relationship Manager
IDBI asset management limited
05.2010 - 06.2013
Sales manager
investor's spot securities Pvt Ltd
02.2006 - 04.2010
MBA - Finance
Sikkim Manipal University
B.Com - Economics And Finance
DAV Degree Collage
Intermediate - Science Education
ABV Inter Collage
High school -
ABV Inter Collage
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