Summary
Overview
Work History
Skills
Timeline
Generic

Shailendra Kumar Dixit

Noida,UP

Summary

Multi-skilled, proactive individual presently working with TLC Group, as Head Technology and having over 18+ years of experience in Software Industry, that includes all phases of SDLC with experience in Development, Project Delivery Lead, Technical Project Manager, DevOps, Agile Project Management, Team Management, Analysis, Design, Maintenance and Testing in various Domains like Hospitality, Loyalty Program, CRM, ERP, Call center integration. Forward focused with expertise in concepts of end-to-end delivery / program / project planning & implementation from scope management to activity sequencing, effort & cost estimation, risk analysis to quality management. Hands-on with API Integration tools with multiple platforms. Hands-on with Configuration Management, Version Control, Requirements Management Experience in Installation, Configuration, Maintenance and Administration of SQL Server. Monitoring of database size and disk space in Production, Staging & Development environments. Implemented disaster recovery solution at the remote site for the production databases using Log Shipping. Experience in query optimization and database tuning.

Overview

18
18
years of professional experience

Work History

Delivery Head

Club Marriott South
  • Asia App
  • Omplete project management including delivery with multiple platforms
  • Building Mobile solution using Ionic framework for Android and iOS platform
  • App is available on both stores
  • Roject Name – Club Marriott South Asia App
  • Echnology – Ionic 5, Angular, Salesforce, Mule Soft, Heroku, PostgreSQL, Adobe Enterprise Manager, Adobe Analytics, Adobe Target
  • Ole – Head Technology, Client – Marriott
  • End to End Project Delivery of Service Delivery Application and Timesheet using Ionic Hybrid App
  • Scope Point Estimations and Project Planning for the Complete Delivery
  • Mentor and Coach Project Team
  • Monitor Code Reviews, Merge and Quality checks
  • Effective automated Build & Release Process using Ionic Flow/Jenkins/Flosum/Heroku Flows/Adobe Cloud Integration
  • Project Management Tool – JIRA, TimeSheet
  • Test Case - Zephyr
  • Loyalty Management System
  • Omplete project management including delivery with multiple platforms
  • Building Mobile solution using Salesforce Service Cloud
  • Roject Name – Loyalty Management System
  • Echnology –Salesforce, Heroku, PostgreSQL

Head Technology/ Delivery Head

Ole
  • Marriott, Taj, Radisson, Sereni
  • End to End Project Delivery for Salesforce service cloud customization for business requirement
  • Scope Point Estimations and Project Planning for the Complete Delivery
  • Monitor Code Reviews, Merge and Quality checks
  • Effective automated Build & Release Process using Flosum
  • Project Management Tool – JIRA, TimeSheet
  • Test Case - Zephyr
  • ClubMarriott.in
  • Omplete project management including delivery with multiple platforms
  • Building website solution using Adobe enterprise manager and Salesforce
  • Project Name – ClubMarriott.in
  • Echnology – Adobe Enterprise Manager, Salesforce, Mule Soft, Heroku, PostgreSQL, Adobe Analytics
  • Ole – Head Technology, Delivery Head
  • Lient – Marriott
  • End to End Project Delivery of Service Delivery Application using Adobe Enterprise Manager
  • Scope Point Estimations and Project Planning for the Complete Delivery
  • Monitor Code Reviews, Merge and Quality checks
  • Effective automated Build & Release Process using Adobe Cloud Integration
  • Project Management Tool – JIRA, TimeSheet
  • Test Case - Zephyr
  • Diningprivilege.com
  • Omplete project management including delivery with multiple platforms
  • Building website solution using Adobe enterprise manager and Salesforce
  • Project Name – https://www.diningprivilege.com
  • Echnology – Adobe Enterprise Manager, Salesforce, Adobe Analytics

Head Technology, Delivery

  • Head
  • Lient – Marriott
  • End to End Project Delivery of Service Delivery Application using Adobe Enterprise Manager
  • Scope Point Estimations and Project Planning for the Complete Delivery
  • Monitor Code Reviews, Merge and Quality checks
  • Effective automated Build & Release Process using Adobe Cloud Integration
  • Project Management Tool – JIRA, TimeSheet
  • Test Case - Zephyr
  • Customer Loyalty Program
  • He Customer Loyalty program is developed for Hotel and Retail Industry
  • This system automates Customer enrollment, Partner Management, Customer transactions, their Points management, and Awards management, Shipping, Points Bonus and Campaign Management
  • This system involves an OLTP system and Data Warehouse system for Campaigns
  • Customer Loyalty Program
  • Echnology – MVC

Project Manager

STEEL RX Corporation Pvt. Ltd
  • Radisson, Hyatt, Ole Sereni, Taj
  • Responsible for installation and configuration of SQL server 2005/08
  • Database Objects like Tables, Stored Procedures, Views, Triggers, Rules, Defaults, user defined data types and functions for this project
  • Implemented database standards and naming convention for the database objects
  • Worked with developers to tune the SQL queries using SQL Profiler
  • Worked with Star Schema, Cubes and Analytical services
  • Provided 7 x 24 Production support for the database and application issues
  • Remote monitoring of different location of database servers
  • Monitored user accounts, user permissions and backup
  • Generated MIS reports using Crystal Reports
  • Estimating of Table sizes and Record sizes
  • Performed database consistency checks
  • Backup recovery schedules, Backup scripts
  • Developed Database Backup Scripts and automated this process
  • Migrating Databases from Excel/SQL Server 2005 to SQL Server 2008
  • Administration and Production support for various applications in all environments
  • Rebuilding / monitoring the indexes at regular intervals for better performance
  • Implementation of log shipping, mirroring and replication
  • Experience in trouble shooting Client connections, viewing error logs and application logs
  • Used DTS as an Extract Transform Loading (ETL) tool of SQL Server to populate data from various data sources, creating packages for different data loading operations for application
  • Monitoring MS SQL Server performance and managing the use of disk space, memory and connections
  • Implementation of high availability like clustering
  • Involved in writing T-SQL programming for implement Stored Procedures and Functions for different tasks
  • ERP
  • Tarwire is one of the leading manufacturers of special steel in India, situated at Ballabhgarh Faridabad
  • They are specialized in different grade of steel especially bulletproof steel for defence and others
  • Through this project computerized the all functions of a production unit
  • Inventory, accounts, sales and marketing and production are main modules of this ERP
  • By using this package we have make a centralized database.

Project Lead

FACOR ERP

manufacturer

Ferro
  • Alloys Corporation is one of the leading Ferro Alloy, situated at Nagpur.

Project Lead

Facor Ltd

Head of Technology

TLC Relationship Management
04.2016 - 01.2022

Project Manager

TLC Relationship Management
06.2014 - 04.2016

Database Administrator

TLC Relationship Management
03.2012 - 06.2014

Technical Lead

TLC
06.2010 - 03.2012

Development Team Lead

TLC Relationship
09.2006 - 06.2010

Project Lead

Steel Rx
10.2005 - 09.2006

Software Developer

DAT Informatics Pvt. Ltd
Kota, Delhi
10.2003 - 09.2005
  • Parcel Management system
  • His Project involves computerization of the day today parcel transaction done at N.delhi, Old Delhi and H
  • Nizamuddin railway stations, which are super “A” class stations of Indian railway
  • This software consists of a huge database storing distances of more than 10,000 stations from the originating stations and fares which different slabs according to about more than 5000 commodities have mentioned in Railway manual
  • This program is capable of calculating fare train-wise as distinguished by the railways
  • Certain other subsidiary programs relating to safe transportation of booked packages, as it also have the provision to update the loaded and leftover luggage, )
  • Train announcing, Display and telephone enquiry
  • This application involves computerization of train announcing system and telephone inquiry which was earlier done manually
  • Project Name – Train announcing, Display and telephone enquiry, Coach Guidance System 8951 based display system that shows train number and coach number in both Hindi and English on display board

Skills

Knowledge of Java Script, VB Script, HTML, Adobe Enterprise ManagerCRM : Sales forceAnalytics : Adobe AnalyticsIntegration Tools : MuleSoft, SQL Server Integration ServicesDevOps Tools : Bit Bucket, Flosum, Adobe Cloud Integration, Ionic FlowOperating System : WINDOWS 2008/2003 Advance server, XP, WIN NT 40Development Platform : Microsoft Technology (VBNet, ASPNET, VB60)Database : Sql Server, Oracle, PostgreSQLReport Designer : Crystal Report, SQL Server Reporting ServicesTrainings / CertficationsSales force Service CloudHerokuAdobe Enterprise ManagerAdobe AnalyticsSQL Server AdministrationJiraConfluenceTime SheetZephyrBit BucketFlosum

Timeline

Head of Technology

TLC Relationship Management
04.2016 - 01.2022

Project Manager

TLC Relationship Management
06.2014 - 04.2016

Database Administrator

TLC Relationship Management
03.2012 - 06.2014

Technical Lead

TLC
06.2010 - 03.2012

Development Team Lead

TLC Relationship
09.2006 - 06.2010

Project Lead

Steel Rx
10.2005 - 09.2006

Software Developer

DAT Informatics Pvt. Ltd
10.2003 - 09.2005

Delivery Head

Club Marriott South

Head Technology/ Delivery Head

Ole

Head Technology, Delivery

Project Manager

STEEL RX Corporation Pvt. Ltd

Project Lead

FACOR ERP

manufacturer

Ferro

Project Lead

Facor Ltd
Shailendra Kumar Dixit