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Shailendra Singh Rathore
Highly Motivated Sales Associate With Extensive Customer Service And Sales Experience.
Kishangarh,Rajasthan
Summary
Experienced International Sales Executive with over 7 years of experience in Natural Stone Industry. Excellent reputation for resolving problems and improving customer satisfaction. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
International Sales Executive
SKYZ Stones Private Limited
Roopangarh, Rajasthan
01.2015 - Current
- Developed relationships with clients and potential clients to improve business growth.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Created Excel reports by tracking weekly sales.
- Communicated product quality and market comparisons by creating sales presentations.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Coordinate with production department to complete customer orders on time and provide information to customer
Customer Service Representative
Bharti Airtel
Kishangarh, Rajasthan
02.2012 - 11.2014
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
Education
Secondary -
Board of Secondary Education
Rajasthan 07.2006 - 03.2007
Senior Secondary -
Board of Secondary Education
Rajsthan 07.2008 - 03.2009
Bachelor of Computer Applications - Computer And Information Sciences
Maharshi Dayanand Saraswati University
Ajmer Rajasthan 07.2010 - 03.2012
Skills
Sales Reporting
Customer Service
Written and verbal communication
Systems and software programs
Interests
Reading News Articles
Timeline
International Sales Executive
SKYZ Stones Private Limited
01.2015 - Current
Customer Service Representative
Bharti Airtel
02.2012 - 11.2014
Bachelor of Computer Applications - Computer And Information Sciences
Maharshi Dayanand Saraswati University
07.2010 - 03.2012
Senior Secondary -
Board of Secondary Education
07.2008 - 03.2009
Secondary -
Board of Secondary Education
07.2006 - 03.2007