Shailesh Pal
Hospitality
Bhavnagar,GJ
Summary
Skilled multitask with superior work thigh can good teamwork, problem-organizational. Wellington to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Assistant Store Manager
Burger King
03.2025 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Supervisor
Jasz Plasztik kft
01.2023
- Communication, Conflict resolution, Leadership, Critical thinking, Interpersonal skills, Time and priority management, Problem solving, and Organizational abilities.
Restaurant Manager
Pizza Hut
01.2016 - 12.2022
- Providing overall leadership in the restaurants
- Maintaining all financials such as inventory control, forecasting productivity, financial reporting, control cost of sales and cost of labor.
- Responsible for making the deposit every morning at the bank.
- Dealing with customer issue.
- Ordering product and maintain good relations with suppliers.
Industrial Training
The Deltin Daman
06.2016 - 11.2016
- Basic Food and Beverage Knowledge
- Customer Service Skills
- Cash Handling Procedures
- Table Management
Education
Catering science & Hotel Management
Bharathiar University
Ahmedabad05.2017
Diploma - Hotel Management
Asia Pacific Institute Of Management
06.2017
Skills
Leadership
Critical thinking and problem solving
Ability to Work Under Pressure
Ability to Multitask
Computer Skills
Customer Service
Staff management
Inventory control
Timeline
Assistant Store Manager
Burger King
03.2025 - Current
Supervisor
Jasz Plasztik kft
01.2023
Industrial Training
The Deltin Daman
06.2016 - 11.2016
Restaurant Manager
Pizza Hut
01.2016 - 12.2022
Diploma - Hotel Management
Asia Pacific Institute Of Management
Catering science & Hotel Management
Bharathiar University