Summary
Overview
Work History
Education
Skills
Certification
Timeline
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SHAILESH SHAH BABULAL

Chennai

Summary

Driven and decisive HR Leader offering 17 + years of experience managing human resources teams to deliver compliance, personnel communication, and workforce programs. Talent for turning around flagging operations and providing growth-oriented leadership, mediation, and complex problem resolution. Excellent record of developing and implementing HR strategies and initiatives aligned with overall business strategy.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Vice President

CREDIT SUISSE
Pune
03.2022 - 09.2023
  • Owned and implemented people strategies across compensation, benefits, and performance operations
  • Deployed Benefits Management system leveraging on the full potential of Oracle Fusion HCM, and transformed Compensation and Payroll offerings, by engaging with key stakeholders including vendors for effective delivery of change initiatives
  • Created compensation and benefits structures and initiatives such as a gender-neutral parental leave policy, benchmark outpatient insurance, creche reimbursements, and car lease programs, across the Asia Pacific region, to align with market conditions and budget demands, and promote diversity and inclusion and improve retention
  • Partnered with the management on the implementation of digital transformation initiatives such as a single-point alumni and external vendor platform for HR processes, reducing over 3000 queries annually
  • Implemented change management strategies for projects, successfully building change capabilities by advising and engaging with the leadership team and other stakeholders
  • Developed reporting and visualization capabilities, benefit utilization trends, and other HR metrics on Power BI for better governance and performance tracking across HR operational units
  • Improved the Hong Kong Pension and India Provident Fund processes to achieve a 50% efficiency gain.

Director

AAMSPA Limited, Mauritius
12.2020 - 02.2022
  • Incorporated and operationalized 4 restaurants and achieved revenue of MUR 1 mil in one year of operations
  • Designed the HR operating model and set up the HR unit including policies, procedures and service delivery aspects

Senior Manager

ESQUEL LIMITED, Mauritius
06.2018 - 11.2020
  • Led a 32-member HR and Admin unit for 4,200 employees across 4 factories in Mauritius
  • Developed and implemented a comprehensive human resources strategy to support the organization's short-term and long-term objectives
  • Created policies in compliance with international and local laws including equal opportunity employment and other FLA requirements
  • Established and maintained positive relationships with business leaders across all departments
  • Developed and implemented HR policies, procedures, and best practices and introduced innovative employee speak-up procedures and conducted employee relations cases in line with the accepted
  • Liaised between management and employees on work information, adjustments and grievances redressal, including matters related to the Code of Conduct and Employee Handbook
  • Developed talent through strategic hiring, capability mapping, talent development and succession planning programs and created a progressive and agile leadership team
  • Negotiated collective bargaining agreements with labor unions and government bodies during industrial actions such as factory closure
  • Recruited and trained over 1,200 local workers, transforming the workforce composition
  • Coached 13 International Graduates improving program success rate from 0% to 75% in 2 years
  • Delivered 2 key compensation and performance-based incentive plan projects to bolster the manufacturing process transformation
  • Cleared customer and statutory audits with zero non-conformance for 3 years under my management

Manager

STANDARD CHARTERED GLOBAL BUSINESS SERVICES
Chennai
10.2014 - 08.2016
  • Owned people systems for Core HR module on PeopleSoft platform and related systems
  • Led a 26-member multi-functional workstream of business analysts and developers in a USD 2.5 mil PeopleSoft upgrade project
  • Identified and implemented continuous improvement initiatives across all operations in the HR Shared Services Centre
  • Mentored employees on Lean and Six Sigma principles to create a culture of excellence and change
  • Saved over 6,000 man-hours per month through a SABA learning platform deployment project
  • Modeled over 2,000 HR processes on ARIS business process modeling tool

HR Business Partner

STANDARD CHARTERED GLOBAL BUSINESS SERVICES
Chennai
10.2009 - 09.2014
  • Provided strategic HR support to the HR Shared Services unit, partnering with leadership teams to align HR initiatives with overall business strategy
  • Assessed workforce requirements and oversaw recruitment processes to attract and hire top talent
  • Oversaw the performance management processes including objectives setting, annual performance assessments, and development plans
  • Managed employee relations issues as per the labor laws and company policies and procedures, fostering a positive and productive work environment
  • Maintained robust talent assessment and succession plan to ensure 100% leadership backup and transition and developed a platform to maintain succession plans on Peoplesoft HRMS
  • Collected key HR data and identified trends on the effectiveness of HR programs including onboarding and exit procedures and provided insights to business leaders for decision-making
  • Created benchmark onboarding and exit helpdesk services which doubled employee satisfaction score from 4.5 to 8.5 on an overall score of 10
  • Supported efficient delivery of HR processes and managed escalations
  • Acted as a change agent in strategic people initiatives and ensure effective communication with employees and stakeholders
  • Revamped the query management system and improved knowledge management reducing query volume by 30%
  • Transitioned Employee Relations operational processes into the centralized HR shared services setup

Senior Officer

STANDARD CHARTERED GLOBAL BUSINESS SERVICES
Chennai
06.2005 - 09.2009
  • Managed the grant, vesting and exercise of equity compensation plans for executives and employees, including material risk takers, for over 60 countries
  • Handled reporting requirements on employee stock options to stock exchanges, tax authorities, regulators, and annual reports
  • Led a sustainability initiative of reducing paper usage in the save-as-you-earn plan saving over USD 24000 annually.

Analyst

KNOWLEDGE PRIVATE LIMITED
Chennai
06.2004 - 05.2005
  • Made abstractions of financial news articles focused on Middle East and Africa Oil Industry
  • Profiled companies for investment decisions

Education

MBA -

Asia School of Business in collaboration with MIT School of Management
01.2018

Master of Arts - Economics

University of Madras
01.2004

Bachelor of Commerce -

University of Madras
01.2002

Skills

  • Stakeholder Management
  • Leadership Development
  • Change Management
  • Talent Management
  • HR Analytics
  • Global HR Experience
  • Human Capital Management
  • Continuous Improvement

Certification

  • SHRM-SCP
  • PRINCE 2 PRACTITIONER
  • Six Sigma Black Belt

Timeline

Vice President

CREDIT SUISSE
03.2022 - 09.2023

Director

AAMSPA Limited, Mauritius
12.2020 - 02.2022

Senior Manager

ESQUEL LIMITED, Mauritius
06.2018 - 11.2020

Manager

STANDARD CHARTERED GLOBAL BUSINESS SERVICES
10.2014 - 08.2016

HR Business Partner

STANDARD CHARTERED GLOBAL BUSINESS SERVICES
10.2009 - 09.2014

Senior Officer

STANDARD CHARTERED GLOBAL BUSINESS SERVICES
06.2005 - 09.2009

Analyst

KNOWLEDGE PRIVATE LIMITED
06.2004 - 05.2005

MBA -

Asia School of Business in collaboration with MIT School of Management

Master of Arts - Economics

University of Madras

Bachelor of Commerce -

University of Madras

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SHAILESH SHAH BABULAL