Shailesh Baburao Pawar

At Quest Global, I'm dedicated to fostering long-term client success and managing substantial business growth. As the primary point of contact, I cultivate positive relationships and go the extra mile to ensure their satisfaction.

My portfolio consistently generated approximately upto $5 million in annual revenue, with a strong year-on-year growth rate of 15% to 20%. This success was driven by a balanced project mix: approximately 60% fixed-price projects and 40% time & materials (T&M) staffing. I effectively opened multiple new business units and revenue streams within dedicated accounts, ensuring robust account penetration and sustained expansion.

Key Performance

• Maintained and nurtured key client relationships, facilitating significant cross-sell and up-sell opportunities that fueled business growth.
• Collaborated with sales teams to drive new business growth and provided expert requirement understanding, documentation, proposal creation, and presentations to secure new contracts.
• Guided clients in service implementation and effective project planning, ensuring adherence to contract terms.
• Managed resource allocation and loading, including strategic ramp-up planning to meet demand efficiently.
• Helped the operations team with invoicing and billing, acting as a one-stop shop for all client financial needs.
• Conducted comprehensive weekly, monthly, and quarterly business reviews and cadences to monitor performance.
• Prepared comprehensive reports on project performance and conducted engineers' performance reviews to ensure alignment with client and company goals.
• Resolved customer issues swiftly and efficiently, ensuring high client satisfaction and retention.

Strategic Growth Leadership: Directed a startup from its foundational stage, collaborating closely with co-founders to scale operations from the first hire to over 50 employees within three years. Propelled the company to achieve a valuation/revenue range of approximately $600k-$700k USD through the strategic sale of software product engineering expertise and a targeted staffing module.

• End-to-End Project & Sales Management: Managed the complete project lifecycle, from initial requirement gathering and development to UAT and maintenance, ensuring robust client satisfaction and project delivery. Simultaneously established ambitious sales targets, developed effective go-to-market strategies, and directed sales support staff to maximize revenue opportunities and deal closure rates.
• Operational Excellence & Compliance: Built strong customer relationships through proactive engagement and attentive service. Documented key processes and drafted Standard Operating Procedures (SOPs) to ensure regulatory compliance and align with company policies, while also participating in verifying adherence to all Service Level Agreements (SLAs).

• Extensive Web Research, Prospect Identification, Lead Generator Primary KRA.
• Identified opportunities for growth within India, EU/US territory and collaborated with sales teams to reach sales goal.
• Prepared sales presentations for clients showing success and credibility of products.
• Communicated progress of monthly and quarterly initiatives to internal and external sales teams.
• Created and implemented new business opportunities by utilizing strategic networking strategies.
• Set weekly goals for inside sales.
• Engaged in product training, demonstrations, consumer awareness, branding and acquisition initiatives to raise awareness and revenues.

• Developed and executed strategic initiatives for the new client acquisition by generating leads through Cold Calls, Email Campaigns, Digital Marketing Activities, etc.
• Web Research and Database Generation (EMEA Region)
• Identify the pain points, requirement and need of the suitable solution / service
• Generate RFP/RFQ as per requirement, assisting senior management for setting Commercials.
• Working closely with the higher management, Consultants-Technical/Functional towards closures
• Deliver Online Presentations, Demos if required, Building rapport with the Prospect and thus building the Sales Pipeline

Products Offered - Oracle EPM -Enterprise Performance Management Solution, Hyperion Financial Management and Planning, Oracle Business Intelligence Enterprise Edition Suite OBIEE. (Modules and Licenses)

Services Offered – Hyperion Consulting, Implementations, Support & Maintenance, Upgrades, Migrations and Customizations Managed Services)

• According to project spec complete web research of target market and build the database accounts in SUGAR CRM
• Virtual Interaction with the key people in the company and grab their interest by introducing Company profile
• Identify business environment, challenges, and pain points and introduce the solution and set appointment for further Meeting/Demo/Video Conference or telephonic call
• B2B Demand Generation in Enterprise Markets (Americas & Europe).
• Complete relevant documentation of Spread Sheets, Voice Logs, Lead Reports, Internal Database and CRM data update
• Accelerate sales pipeline

Products Pitched for- Oracle e Business Suite, Symantec email archiving solution, SAP A1, Pitney Bowes Postage Meter, Sage ERP, Oracle BI

Services Pitched for – Implementations, Support & Maintenance, Upgrades, Migrations

• Came up with detailed plans to enhance sales management and prioritize long-term business goals.
• Sourced & developed Sales Leads via assertive cold calling & B2B marketing
• Undertake assignments such as profiling, research & list development
• Understand the Business requirements of customers and suggesting them the optimum solutions by providing consultative sale.
• Acquire new customers, Follow up with existing customers and arranging face to face meeting, for Presentation/ Technical demo
• Complete relevant documentation like preparing Lead Reports, maintaining Spread sheets & internal database, status reports submission to upper management on daily and weekly basis

Products Pitched - SAP A1, B1, IBM Rational Solutions- RAD, RSA, Oracle e Business Suite, HP Servers.

• It was a College Campus Placement during 3rd Semester of MBA - Retail Business Mangement where in Job was offered parallelly attending the 4th semester of MBA
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Assisted with hiring, training and mentoring new staff members.
• Completed point of sale opening and closing procedures.