ShaileshKumar Khodabhai Boricha
SURAT
Summary
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
12
12
years of professional experience
Work History
Loss and Prevention Officer
Reliance Retail Ltd
SURAT
01.2022 - 10.2025
- Prevented, detected and resolved incidents of shoplifting, transactional fraud, and internal and external malicious activities, safeguarding assets and minimising losses.
- Skillful deployment of the tools and strategies utilised for combating theft and fraud such as overt and covert, CCTV, DVRs, EAS, Security Fixtures and monitoring of key items, assets and departments.
- Analysed, monitored and resolved discrepancies in cash, inventory and financial transactions across all stores in the assigned area, ensuring accuracy and integrity of financial operations.
- Assuring that departments and areas conduct a daily perpetual inventory of key high shrinkage items and conduct root cause analysis when there are discrepancies in the counts.
- Identify existing or potential risk exposures unique to the local environment and execute counter measures to the same.
- Implemented SLP initiatives and policies across assigned area, enhancing compliance and security awareness.
- Interface with Area Operation Team to create awareness about SLP Compliances.
- To assist key store leadership during times of threat or crisis to minimise risks to life and property.
- Managed outsourced security staff to ensure effective operations.
- Track performance of security Agencies.
Operation Manager
Shopkirana E Trading Pvt Ltd
01.2021 - 01.2022
- Achieved financial objectives by preparing annual budget, scheduling expenditures, analysing variances, and initiating corrective actions.
- Maintains receiving, warehousing, and distribution operation by initiating, coordinating and enforcing program operational, and personnel policies and procedures.
- Completes warehouse operational requirements by scheduling and assigning employees, following up on work results.
- Maintains warehouse staff by recruiting, selecting, orienting and training employees.
- Maintained warehouse staff performance by coaching, counselling, and disciplining employees while planning, monitoring, and appraising job results.
- Controlled inventory levels through physical counts and reconciliation with data storage system.
- Maintains physical condition of warehouse by planning and implementing new design layouts, inspecting equipment, issuing work orders for repair and requisitions for replacement
- Processing orders and planning the dispatching of the products.
- Processing the receipt and storage of incoming items.
- Maintained documentation and recorded all warehouse activities to ensure accuracy.
- Provided support for deliveries to enhance customer satisfaction and service efficiency.
- Kept informed about the condition and location of fleet vehicles for effective management.
Store Manager
SapTech (Miniso Life Style Pvt Ltd)
01.2019 - 01.2021
- Handling Entire Store Operation and Management
- Managed daily cashflow and product visual displays to enhance customer engagement.
- Daily checklists, Maintaining proper store Operations, cash handling and proper opening and closing procedures.
- Markets merchandise by studying advertising, sales promotion, and display plans, analyzing operating and financial statements for profitability ratios.
- Conducted daily meetings with employees to align on strategic goals, tactics for achieving sales quotas, and loss prevention measures, fostering team collaboration.
- Created idea and process for each store implementing a “safezone” which allowed diversity and safety in the work place.
- Maintained excellent communication skills to ensure proper daily workflow between employees and management.
- Completed monthly walkthroughs with corporate to ensure store setup met operational standards.
- Inventory management, merchandising and Ensure price of product accurate.
- Overseeing and implementing proper organizing and visual aspects of the store.
- Replenished display shelves with items from the stockroom and processed merchandise and returns and exchanges.
- Recorded daily store activities to maintain accurate operational records., employee safety handbooks and wellness hazards, Loss and prevention, and human resources.
- Provided updates to management via direct communication methods such as mail and meetings. through the mail, phone call or one-to-one meetings.
Store Manager
Homebethe E commerce Pvt Ltd
01.2016 - 01.2019
- Motivate the sales team to meet sales objectives by training and mentoring staff
- Managed the Staff and Recruitment
- Opened and closed the store according to standard operating procedures.
- Maintained the Cash Management and everyday do Cash audit with the Cash supervisor.
- Handled the store and Inventory control, Stock Adjustment and Purchasing
- Managed Daily Expiry, damages and Making record book and Purchase return.
- Maintained the Store as per the category wise. And Make sure its clean
- Created daily work schedules for the floor manager and submitted completion reports to the Director.
- Maintained the staff Implemented grooming standards for staff to enhance store image., Maintain Attendant register
- Achieves financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances
- Markets merchandise by studying advertising, sales promotion and display plans, analyzing operating and financial statements for profitability ratios.
- Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records
- Everyday sent Price change report to Director.
- Make price as per Price comparison.
- Making Supplier order as per stock out item.
- Making the purchase return which is expiry and damages.
- Maintained the Oversaw various administrative duties to support daily operations. and Marketing work
Retail Store Manager
Village Super Market
01.2014 - 01.2016
- Determining staffing requirements and doing interviews.
- Hiring and terminating, scheduling, monitoring weekly performance.
- Prevention of Shrinkages and Assessed shrinkage levels to implement strategies that reduce loss and improve inventory accuracy.
- Ensuring compliance within company’s policies and procedures along with the law.
- Building and maintaining working relationships with customers, associates, vendors and buyers.
- Maintaining in stock and driving PI accuracy.
- Review Budgets, Audits, Inventory Management and reducing shrink.
- Delivered excellent customer service by greeting and assisting primary customers.
- Completed a series of training sessions with Assistant manager.
- Assigning the task to Assistant Manager, taking feedback of work completion.
- Maintains the stability and reputation of the store by complying with legal requirements
Education
Bachelor of commerce - Accounting
Maharaja Sayajirao University of Baroda
Vadodara, IN-GJ01-2006
Master of Business Administration - Human Resources Management
Sikkim Manipal University
Gangtok, IN-SKSkills
- Risk assessment
- Loss prevention strategies
- Loss prevention
- Inventory control
- Compliance management
- Loss prevention strategies
- Team leadership
- Loss mitigation
- Data analysis
Timeline
Loss and Prevention Officer
Reliance Retail Ltd
01.2022 - 10.2025
Operation Manager
Shopkirana E Trading Pvt Ltd
01.2021 - 01.2022
Store Manager
SapTech (Miniso Life Style Pvt Ltd)
01.2019 - 01.2021
Store Manager
Homebethe E commerce Pvt Ltd
01.2016 - 01.2019
Retail Store Manager
Village Super Market
01.2014 - 01.2016
Bachelor of commerce - Accounting
Maharaja Sayajirao University of Baroda
Master of Business Administration - Human Resources Management
Sikkim Manipal University