Shaili Gambhava
Vadodara
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Seasoned Account Officer offering superior skills in administration, customer relations and project management. Knowledgeable about providing exceptional support to sales, marketing, and other departments. Eager to leverage many years of industry experience in new position with long-term potential.
Overview
9
9
years of professional experience
Work History
Admin & Account Officer
One House
Vadodara
06.2021 - Current
- Reviewed customer accounts for accuracy and completeness.
- Analyzed variances between actual results and budgeted amounts.
- Researched complex accounting issues to ensure accurate financial information is reported accurately.
- Performed daily cash management activities including monitoring cash balances, wire transfers.
- Prepared journal entries related to various transactions in accordance with GAAP principles.
- Responded to inquiries from internal departments regarding account status or billing issues.
- Maintained detailed records of all transactions processed by department personnel.
- Participated in cross-functional teams on various initiatives designed to streamline operations.
- Identified opportunities for cost savings through improved process efficiencies.
- Tracked performance metrics within the department and provided regular updates to senior management.
- Managed vendor relationships related to accounts payable and receivable functions.
- Ensured timely payment of invoices while maintaining appropriate documentation.
- Upheld tough standards of service, quality and productivity to maximize customer satisfaction.
- Updated documentation for recordkeeping and compliance purposes.
- Oversaw all operations for company.
- Received and recorded cash, checks and transfers.
- Matched orders with invoices and recorded required information.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Prepared and processed payroll.
- Reconciled computer reports with manually maintained ledgers.
- Calculated and produced checks for utilities, taxes and other operational payments.
- Performed financial calculations for amounts due, interest charges and balances.
- Handled accounts payable and receivable, including invoicing and payment processing.
- Handled bi-weekly payroll services for company employees.
Jr. Executive HR
Param Enterprise
Vadodara
09.2015 - 07.2017
- Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
- Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
- Organized and maintained personnel records including new hire paperwork and changes to employment status.
- Assisted in the development of company policies regarding wages, working conditions and equal opportunity employment.
- Drafted letters of offer to new hires outlining terms of employment.
- Prepared reports on staff movement within the organization including transfers, promotions and terminations.
- Created monthly reports summarizing employee absences and latenesses along with any corrective action taken.
- Responded to inquiries from employees regarding various human resources issues such as benefits eligibility or policy interpretation.
- Coordinated new employee onboarding with orientation scheduling and preparation.
- Supported recruitment with resume screening, interview scheduling and candidate job offers.
Education
Bachelor of Commerce - Accounts
M S University
Vadodara06-2021
Skills
- Sales experience
- Administrative management
- Invoice processing
- Bank reconciliation
- General ledger maintenance
- Payroll processing
- Administrative oversight
- Cash flow management
- Internal controls
- Expense tracking
- Accounts receivable management
Languages
Gujarati
First Language
Hindi
Advanced (C1)
C1
English
Intermediate (B1)
B1
Affiliations
- Travelling
- helping and Rescue Animals
Timeline
Admin & Account Officer
One House
06.2021 - Current
Jr. Executive HR
Param Enterprise
09.2015 - 07.2017
Bachelor of Commerce - Accounts
M S University
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