Summary
Work History
Education
Skills
Websites
Timeline
Generic

SHAILJA DEVGAN

Summary

Results-driven PRINCE2 Certified Professional with 9+ years of experience in Strategy Development, Project Management, Process Improvement, and Government Consultancy. Collaborated with PMO, NDMA, MoHUA, MoRTH, and State Govt. Departments, including Surat Municipal Corporation and Finance Department of Government of Assam Government of Rajasthan. Expertise in data-driven assessment and evaluation.

Work History

Project Manager

Quality Council of India
- Current
  • Led an in-depth impact evaluation of S-ILF interventions in Champa, Chhattisgarh, focusing on social mobility, livelihood access, and stigma reduction, resulting in actionable insights for project enhancement
  • Designed and implemented a Narrative Analysis framework to assess beneficiaries' experiences, integrating qualitative research methods such as interviews, focus groups, and on-site assessments
  • Authored a comprehensive report including in-depth analysis, interview responses, and strategic recommendations, which was well-received and appreciated by the client.

Project Manager

Quality Council of India
  • Managed the design and implementation of a comprehensive Video Surveillance System (VSS) for BIS Labs, including the preparation of Detailed Project Reports and Requests for Proposals
  • Managed the end-to-end bid process and vendor onboarding, ensuring smooth procurement and deployment through GeM
  • Supervised the installation and integration of systems, coordinated with technical experts, and provided training and documentation for the handover process.

Project Manager

Quality Council of India
  • Led a cross-functional team of 20 in the end-to-end implementation of a nationwide quality assessment project for Bharat Atta, Bharat Rice, and Bharat Dal, ensuring timely and successful completion
  • Managed customer feedback initiatives, collecting insights on brand awareness, product availability, and pricing across various regions, and utilized data to inform project decisions
  • Oversaw the assessment and optimization of the supply chain at miller, distribution, and retail levels, focusing on data accuracy and efficiency to improve overall supply chain performance
  • Delivered comprehensive reports on supply chain adequacy, ensuring alignment with project goals and providing recommendations for improvement.

Consultant

Deloitte Touche Tohmatsu India LLP
  • Assisted in conceptualization, design and implementation of Training Planning and Management System (TPMS)
  • Supported in functional and technical design of the system, identification of the user groups and preparation of Functional Requirement Specification (FRS) and Software Requirement Specification (SRS)
  • Performed functional testing for the functionalities developed and provided the gap analysis
  • Designed and conducted training for the government officials of Finance Department of Rajasthan.

Consultant

Deloitte Touche Tohmatsu India LLP
  • Assisted in AS-IS assessment of end-to-end processes including study of organizational hierarchy, departments’ roles and responsibilities, resource capacities and management, procedures and systems for public financial management, data management, challenges, and key entities
  • Helped in designing of IFMIS portal ensuring all the SRS and FRS are incorporated
  • Performed functional testing for the functionalities developed and provided the gap analysis
  • Supported the stakeholders in successfully conducting user acceptance testing of the various modules such as Budget Planning and Preparation, Bill Creation, Employee and Payroll Management, Helpdesk Management etc.

Consultant

KPMG Advisory Services
  • Assisted in developing documents and on-ground operations for various projects - Safaimitra Suraksha Challenge, Swachh Survekshan 2021, Garbage Free City, Water + Certification
  • Designed frameworks for mock field assessment, Information Education and Communication (IEC), and capacity building activities.

Project Associate

Quality Council of India
  • Developed performance evaluation model (60+ KPIs) for 7 vendor categories in Highway Construction
  • Piloted model by rating 50+ vendors on 20 projects (worth INR 10K+ Cr) by liaising with 30+ field offices
  • Managed a 10-member team to execute the pilot in a span of 45 days and prepared implementation plan for 500+ vendors
  • Designed blueprint for dashboard.

Project Associate

Quality Council of India
  • Conceptualized and executed the first ever National Highways Excellence Awards for recognizing best performing road assets & toll plazas
  • Designed roadmap & frameworks (50+ KPIs) in 7 categories
  • Evaluated 250+ applications in 3 stages - Desktop, Field, and Jury Assessment
  • Led the end-to-end operations and managed a 20-member team responsible for conducting desktop and field assessments over a span of 50 days.

Project Associate

Quality Council of India
  • Outlined parameters and scoring matrix for 6 categories; scrutinized 350+ applications and shortlisted 12 after several rounds of meetings with high level authorities
  • Led a 10-member team responsible for primary & secondary research of the nominations within 60-day time period
  • Managed the overall operations, quality, and timeliness of the project.

Project Associate

Quality Council of India
  • Headed a 55-member team and oversaw overall management & planning to assess the cleanliness and sanitation status of 376 towns/cities
  • Developed training material and trained 100+ assessors for field operations
  • Coordinated and planned for assessment across the state
  • Supported team in assessing cities of Madhya Pradesh on various indicators based on sanitation and cleanliness within a straight timeline of 30 days.

Project Associate

Quality Council of India
  • Designed quality assessment framework for Prime Minister’s Office to assess the status of rural sanitation & health in Varanasi
  • Managed field operations of 297 Gram Panchayats in Prime Minister's Constituency
  • Analyzed the data collected, and documented it for reporting to Prime Minister Office
  • Trained 50+ assessors in rural Varanasi.

Setup Configuration Specialist

Aon Hewitt
  • Configured and analyzed the proprietary system based on client’s requirements
  • Performed unit, regression testing by identifying & creating test participants.

Education

MSC BUSINESS MANAGEMENT -

TRINITY COLLEGE DUBLIN
01.2016

B. TECH COMPUTER SCIENCE -

BMIET
01.2013

Skills

  • Stakeholder Management
  • Team Management
  • On-Field Operations
  • Microsoft Office
  • Prince2 Foundation
  • Prince2 Practitioner
  • Strategic Planning
  • Project Management
  • Work flow planning

Timeline

Project Manager

Quality Council of India
- Current

Project Manager

Quality Council of India

Project Manager

Quality Council of India

Consultant

Deloitte Touche Tohmatsu India LLP

Consultant

Deloitte Touche Tohmatsu India LLP

Consultant

KPMG Advisory Services

Project Associate

Quality Council of India

Project Associate

Quality Council of India

Project Associate

Quality Council of India

Project Associate

Quality Council of India

Project Associate

Quality Council of India

Setup Configuration Specialist

Aon Hewitt

MSC BUSINESS MANAGEMENT -

TRINITY COLLEGE DUBLIN

B. TECH COMPUTER SCIENCE -

BMIET

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