Shailley Agarwal
Technology Analyst
Lucknow
Summary
Technology Analyst with well-rounded background implementing new technological solutions and improvements. Dedicated to achieving ideal results by identifying project goals troubleshooting problems, and recommending hardware and software solutions. Proficient in cutting-edge technologies with passion for continuous learning.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
2
2
Languages
Work History
Technology Analyst
Infosys Limited
Chandigarh
06.2023 - Current
- Resolved complex technical issues through rigorous troubleshooting and root-cause analysis, minimizing downtime and disruptions to business operations.
- Streamlined processes by automating repetitive tasks, saving time and resources.
- Developed call-to-action plans to improve IT service effectiveness.
- Provided technical and functional recommendations based on project requirements.
- Boosted team productivity with agile project management techniques, leading to faster delivery of high-quality products.
Senior Systems Engineer
Infosys Limited
Chandigarh
06.2021 - Current
Education
Bachelors of Technology - IT
Shri Ramswaroop Memorial College of Engineering and Management
07.2016 - 07.2020
Intermediate -
Bal Vidya Mandir
Lucknow 07.2015 - 07.2016
High School - undefined
City Montessori School
07.2013 - 07.2014
Skills
SAP MDG
undefinedCertification
Google Ads
Interests
Painting, Travelling
Additional Information
I have worked on 2+ implementation projects in SAP.
1. CARROT- Bluefield implementation.
From gathering the requirement to implementing the changes in the system, I had an excellent feedback for the same.
Changes were made and end to end tested and were delivered as per the project agreement plant.
2. Syngenta -
I am working as a SAP MDG Functional consultant for Syngenta as my client. My role is to deal all Business Partner(Vendor) related issues.
Great command in IDOC processing, Data replication and Data Modelling.
In addition to this, I am a part of AMS Support Team and handle complex issues.
Timeline
Technology Analyst
Infosys Limited
06.2023 - Current
Senior Systems Engineer
Infosys Limited
06.2021 - Current
Bachelors of Technology - IT
Shri Ramswaroop Memorial College of Engineering and Management
07.2016 - 07.2020
Intermediate -
Bal Vidya Mandir
07.2015 - 07.2016
High School - undefined
City Montessori School
07.2013 - 07.2014
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