Summary
Overview
Work History
Education
Skills
Languages
Websites
Certification
Timeline
Generic
Shailly Bose

Shailly Bose

New Delhi

Summary

Experienced Instructional Designer with a proven track record in managing high-stakes projects and building strong client relationships. Demonstrated ability to deliver impactful results in fast-paced environments through effective time management and process optimization. Skilled in cross-functional collaboration, adapting to changing business needs while focusing on organizational goals. Committed to continuous learning and tackling new challenges to drive successful outcomes.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Senior Associate

EY
Noida
03.2021 - Current
  • Develop engaging and accessible learning solutions (ILT/vILT/eLearning) aligned with client requirements to enhance EY's mission of building a better working world.
  • Design comprehensive learning solution plans, including instructional text, audio/video scripts, and storyboards, ensuring clarity and effectiveness.
  • Mentor content development teams and junior associates, fostering professional growth, enhancing team capabilities, and promoting a culture of collaboration and continuous improvement.
  • Create US-CPE compliant courses and documentation, adhering to industry standards and regulations.
  • Collaborate with subject matter experts, graphic designers, and stakeholders to produce high-quality learning solutions, maintaining strong working relationships.
  • Review all learning deliverables for content accuracy, flow, and adherence to standards, ensuring exceptional quality.
  • Implement process improvements that drive operational efficiency, resulting in significant time savings and increased accuracy.
  • Manage multiple competing priorities in an agile environment, consistently delivering exceptional results for clients and the organization.
  • Identify potential project risks, and develop mitigation plans to minimize impact on timelines.
  • Proofread and edit documents for accuracy, enhancing the overall quality of deliverables.
  • Enhance customer service success rates by resolving issues promptly and effectively, leading to increased client satisfaction.

Senior Instructional Designer

JCMP Digital
New Delhi
07.2018 - 03.2021
  • Designed tailored learning solutions for corporate clients and academic institutions, including publication houses, K-12, and higher education, utilizing a consultative approach to ensure effectiveness.
  • Developed Web-Based Trainings (WBTs), Instructor-Led Trainings (ILTs), Virtual Instructor-Led Trainings (vILTs), and Quick Reference Guides (QRGs) that met diverse client needs.
  • Developed effective instructional text, audio/video scripts, and storyboards, crafting engaging learning activities and compelling course curricula that enhanced retention and transfer of knowledge.
  • Created comprehensive design documents outlining planned training programs, ensuring clarity and alignment with client objectives.
  • Collaborated with subject matter experts to create prototypes and proof of concepts, ensuring content accuracy and relevance across various domains.
  • Engaged with clients and stakeholders throughout the project lifecycle to achieve desired deliverables, and maintain alignment with project goals.
  • Reviewed courses and implemented necessary changes based on client feedback, ensuring high-quality outcomes.
  • Created detailed lesson plans that facilitated effective learning experiences.
  • Conducted quality assurance checks to maintain high standards in all deliverables.
  • Recorded voice-overs to enhance the learning experience and engagement.
  • Managed projects and vendors effectively, ensuring timely delivery and adherence to quality standards.
  • Led team management efforts, fostering collaboration, and driving project success.

Subject Analyst

Extramarks Education India Pvt. Ltd.
Noida
04.2016 - 12.2017
  • Specialized in biology content creation for various educational boards, demonstrating in-depth knowledge of the subject.
  • Developed skills in breaking down complex biological concepts into easily understandable content.
  • Leveraged animation and visual elements to create engaging and aesthetically pleasing educational materials.
  • Led all phases of content development, showcasing strong project management skills.
  • Gained experience in voice-over recording and embedding, enhancing the auditory learning experience.
  • Managed a larger team, fostering collaboration, and ensuring timely delivery of content.

Senior Content Developer

Extramarks Education India Pvt. Ltd.
Noida
09.2015 - 04.2016
  • Led the creation of more complex educational materials, focusing on higher-level concepts.
  • Managed a team of junior content developers, fostering collaboration and skill development.
  • Reviewed the materials developed by junior team members, edited, and proofread various types of written materials, ensuring accuracy and adherence to established guidelines.
  • Integrated animations to enhance the visual appeal and effectiveness of educational content.
  • Coordinated with subject matter experts for accurate representation of technical information.
  • Led brainstorming sessions with cross-functional teams, generating innovative ideas for new content initiatives.

Content Developer

Extramarks Education India Pvt. Ltd.
Noida
04.2013 - 09.2015
  • Enhanced instructional design skills in designing engaging and effective learning materials.
  • Gained experience in visualizing content flow and structure through storyboarding techniques.
  • Developed educational materials, including the assessments, to evaluate learner understanding and retention.
  • Collaborated with cross-functional teams to gather input and feedback on content.

Content Executive

Extramarks Education India Pvt. Ltd.
Noida
07.2012 - 04.2013
  • Developed foundational skills in creating educational content tailored for academic purposes.
  • Conducted research to ensure content accuracy and relevance to curriculum standards.

Education

MBA - Operations Management

IGNOU
New Delhi, IN

Bachelor - Education

Chaudhary Charan Singh University
Meerut, IN
08-2023

Master of Science - Biochemistry

Jamia Millia Islamia
New Delhi, IN
07-2012

Bachelor of Science - Biochemistry

Aligarh Muslim University
Aligarh, IN
08-2010

Skills

Instructional design and content development

ILT/vILT/eLearning/ Blended/ Micro-learning

Knowledge document creation

Time management strategies

Content testing and proofreading

Attention to detail

Empathy and emotional intelligence

Effective communication skills

Team management and collaboration

Vendor relationship management

User experience testing

Artificial intelligence applications

Design thinking methodologies

Agility in project management

Client-centric approaches

MS Office proficiency

Authoring tools: RISE 360, Storyline, iSpring Presenter

Audio software: Audacity

Languages

Hindi
First Language
English
Advanced (C1)
C1
Bengali
Elementary (A2)
A2

Certification

Completed a certification program on elements of artificial intelligence from the University of Helsinki

Earned EY Bronze badge for successfully completing a series of professional courses on client centricity, agile methodology, and design thinking

Earned the EY Learning badge for successfully completing a series of professional courses on artificial intelligence

Timeline

Senior Associate

EY
03.2021 - Current

Senior Instructional Designer

JCMP Digital
07.2018 - 03.2021

Subject Analyst

Extramarks Education India Pvt. Ltd.
04.2016 - 12.2017

Senior Content Developer

Extramarks Education India Pvt. Ltd.
09.2015 - 04.2016

Content Developer

Extramarks Education India Pvt. Ltd.
04.2013 - 09.2015

Content Executive

Extramarks Education India Pvt. Ltd.
07.2012 - 04.2013

MBA - Operations Management

IGNOU

Bachelor - Education

Chaudhary Charan Singh University

Master of Science - Biochemistry

Jamia Millia Islamia

Bachelor of Science - Biochemistry

Aligarh Muslim University
Shailly Bose