Experienced Instructional Designer with a proven track record in managing high-stakes projects and building strong client relationships. Demonstrated ability to deliver impactful results in fast-paced environments through effective time management and process optimization. Skilled in cross-functional collaboration, adapting to changing business needs while focusing on organizational goals. Committed to continuous learning and tackling new challenges to drive successful outcomes.
Instructional design and content development
ILT/vILT/eLearning/ Blended/ Micro-learning
Knowledge document creation
Time management strategies
Content testing and proofreading
Attention to detail
Empathy and emotional intelligence
Effective communication skills
Team management and collaboration
Vendor relationship management
User experience testing
Artificial intelligence applications
Design thinking methodologies
Agility in project management
Client-centric approaches
MS Office proficiency
Authoring tools: RISE 360, Storyline, iSpring Presenter
Audio software: Audacity
Completed a certification program on elements of artificial intelligence from the University of Helsinki
Earned EY Bronze badge for successfully completing a series of professional courses on client centricity, agile methodology, and design thinking
Earned the EY Learning badge for successfully completing a series of professional courses on artificial intelligence