Beyond work, I love creating a warm, beautiful, and organized home, staying updated on interior trends, and giving the best care to my family — especially teaching my daughter life’s good values I’m a passionate cat lover, believer in karma and astrology, and find peace in nature, quiet beaches, and mountain escapes
Shailly Gupta
Strategic Sales Leader
New Delhi
Summary
I'm a strategic sales leader with over 13 years of experience building and growing businesses across diverse industries - from payments and funding solutions to permanent hiring, contractual staffing, RPO, and professional staffing. Having worked with global brands like American Express, Quess, and Adecco, I've successfully sold products and services to CXO-level decision-makers. In my current role, I help large enterprises solve complex talent needs through tailored hiring and workforce strategies. What sets me apart is my ability to open doors, nurture long-term partnerships, and deliver results in fast-paced, multi-sector environments. I thrive on consultative selling, driving repeat business through trust, transparency, and decision making ability.
Overview
13
13
years of professional experience
Work History
Vertical Head, Sales & Account Management
Adecco
03.2025 - Current
- At Adecco, I am working as an individual contributor managing the North and East India territory. In this role, I am responsible for selling permanent hiring solutions and RPO services to large enterprises across both IT and non-IT sectors.
- I actively identify and engage new prospects, fix meetings with CXO-level decision-makers, present tailored solutions, and lead the entire sales cycle - from hunting new opportunities to farming existing accounts for repeat business. This includes negotiating commercial terms, closing deals, and ensuring smooth onboarding and client satisfaction.
Head Sales, India- Emerging Sectors
TeamLease Services Limited
01.2023 - 03.2025
- I joined TeamLease in a leadership role - my first opportunity to lead a team of more than five members spread across India. I headed the sales team for the 'Emerging Sectors' vertical, managing team members located in multiple cities including Pune, Mumbai, Bangalore, and Kolkata. Together, we focused on selling contractual staffing solutions to clients across high-growth industries such as chemicals, automobiles, EV, infrastructure, real estate, and engineering.
- This role included extensive travel and regular client visits across different locations pan-India to build stronger relationships and unlock new business opportunities. I guided my team in identifying prospects, shaping sales strategies, and driving client conversations, while actively participating in key meetings with CXO-level stakeholders nationwide.
Deputy General Manager
Quess Corp Limited
12.2018 - 06.2022
- I was the first employee hired by my line manager in North India for a pilot batch. Following a product shutdown at Mobikwik due to internal reasons, I transitioned to Quess Corp, where I led cross-selling initiatives for multiple services with existing clients and drove new customer onboarding across the company's diverse portfolio.
- In this role, I proactively secured meetings with CXO-level executives to present Quess' comprehensive suite of services, fueling business growth and building strong, long-term client partnerships.
Senior Manager Business Development
MobiKwik
08.2017 - 12.2018
- Drove business development for a centralized platform offering employee reimbursements and rewards in large and medium corporations.
- Managed the end-to-end sales cycle: prospecting, needs assessment, pricing, deal negotiation, and product rollout.
- Provided consulting on taxation, payments, and process improvements, driving cost savings for clients.
- Engaged CXO-level prospects through conventions, roundtables, and networking events to create business opportunities.
- Supported product enhancements and deployment, ensuring successful client adoption and revenue growth.
Assistant Manager Corporate Sales
American Express
05.2016 - 07.2017
- Business Development & Account Management: Focused on expanding AMEX Payment Platforms by targeting small and medium-sized organizations, working independently to drive sales and build client relationships.
- Product Solutions Expertise: Sold and implemented three primary product lines: Business Travel Account, Corporate Purchasing Solutions, Corporate Cards & Meeting Cards.
- Sales Cycle Management: Handled the entire sales cycle, including prospecting, needs assessment, pricing, negotiations, execution, and client onboarding.
- Expense Management Consulting: Provided expense management advice to help clients optimize their financial processes, reduce costs, and improve efficiency.
- Business Opportunity Identification: Mapped clients' financial and expense ecosystems to uncover new business opportunities and deliver tailored product solutions.
- Networking & Relationship Building: Engaged with decision-makers through conventions, roundtables, and networking events to generate new business and foster long-term relationships.
- Product Customization & Revenue Growth: Worked closely with clients to provide product recommendations and enhancements, ensuring successful product deployment and driving sales growth.
Senior Relationship Manager
American Express
11.2013 - 04.2016
- Spearheaded the sales of a diverse range of credit card products, including the prestigious American Express Platinum Card, targeting senior-level professionals and high-net-worth business owners.
- Consistently surpassed monthly sales targets, achieving a personal record of 48 credit cards sold in a month (target: 20), and earned multiple awards, incentives, and recognition for outstanding performance.
- Applied consultative selling techniques to identify clients' financial needs and provided tailored credit card solutions, driving customer satisfaction and generating substantial referral business.
- Cultivated strong relationships with key decision-makers, securing meetings with CXOs, business owners, and mid- to senior-level professionals, while effectively showcasing product value.
- Mastered face-to-face sales and negotiation, managing complex sales processes and building trust through extensive client interactions and travel.
- Forged strategic partnerships with MNCs, Indian corporations, and industry leaders, enabling on-premises credit card sales and enhancing productivity for both myself and my team.
- Developed expertise in cold calling and door-to-door sales, successfully engaging potential clients in residential and corporate environments to convert leads into loyal customers.
Senior Customer Service Executive
American Express
04.2012 - 10.2013
- Handled inbound calls from merchants across India, resolving queries and delivering effective solutions in a target-oriented environment.
- Consistently provided exceptional customer service by ensuring timely query resolution and maintaining high satisfaction levels through professionalism and empathy.
- Successfully promoted the online NEFT option to cheque-based merchants, driving significant adoption rates and surpassing targets. This achievement earned recognition and facilitated my career transition into a sales role in Mumbai with American Express.
Senior Executive
One Touch Solutions
08.2010 - 05.2011
- Began my sales journey in a high-energy telecalling role, promoting holiday packages to UK customers with price ranges from $50 to $499.
- Managed over 100 calls per shift using auto-dialing systems, consistently surpassing daily sales targets of $199 and exceeding performance benchmarks in a high-pressure, results-driven environment.
- Developed practical expertise in the end-to-end sales process, including identifying customer needs, delivering tailored solutions, negotiating effectively, and closing deals.
- Strengthened my skills in relationship management, direct sales, and adaptability, building a track record of delivering exceptional results under tight deadlines.
Education
B.com - Commerce
MD University
Haryana, India 04.2001 -
Skills
End-to-End Recruitment Solutions
Experience Years
13+
Interests
Timeline
Vertical Head, Sales & Account Management
Adecco
03.2025 - Current
Head Sales, India- Emerging Sectors
TeamLease Services Limited
01.2023 - 03.2025
Deputy General Manager
Quess Corp Limited
12.2018 - 06.2022
Senior Manager Business Development
MobiKwik
08.2017 - 12.2018
Assistant Manager Corporate Sales
American Express
05.2016 - 07.2017
Senior Relationship Manager
American Express
11.2013 - 04.2016
Senior Customer Service Executive
American Express
04.2012 - 10.2013
Senior Executive
One Touch Solutions
08.2010 - 05.2011
B.com - Commerce
MD University
04.2001 -
Similar Profiles
Krishna NathKrishna Nath
Operations Executive at AdeccoOperations Executive at Adecco
Rémi CHRETIENRémi CHRETIEN
Agent d'accueil clientèle FRET / Agent de navette at AdeccoAgent d'accueil clientèle FRET / Agent de navette at Adecco
EVEEN HADDADEVEEN HADDAD
Branch/Onsite Manager at AdeccoBranch/Onsite Manager at Adecco
Desiree RigsbyDesiree Rigsby
Executive Administrative Secretary I at AdeccoExecutive Administrative Secretary I at Adecco
SIDDHARTH SHANKARSIDDHARTH SHANKAR
Subject Matter Expert-Back Office Executive at EXL Service Ltd.Subject Matter Expert-Back Office Executive at EXL Service Ltd.