Shailly Jaiswal
Kolkata
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
4033
4033
years of post-secondary education
Work History
Cabin Attendant
InterGlobe Aviation Limited
Indigo
11.2021 - 07.2022
- Ensured passenger safety through detailed pre-flight briefings and safety demonstrations.
- Assisted passengers with boarding and disembarking procedures efficiently and courteously.
- Managed in-flight service, including meal distribution and beverage offerings to passengers.
Psychic Reader & Career/Relationship Consultant On
Bodhi Tech Services
02.2019 - 06.2021
- Approaching customers with empathy & compassion providing them with top remedial solutions for addressing their problems & engaging in conversations through use of effective interpersonal communication and people skills.
Intermediate Level Badminton Player
at Hyderabad Vishwamanya Badminton Academy
Telangana
07.2017 - 01.2018
- Maintained fitness levels through regular conditioning and practice routines.
- Maintained a rigorous practice schedule to stay at peak performance levels.
- Trained rigorously in advanced badminton techniques and strategies.
Apprentice Swimmer
North Dum Dum Swimming Complex
Calcutta
01.2016 - 07.2017
- Supported swim instructors during lessons and training sessions.
Cafeteria
& Patisserie
Kolkata
10.2016 - 12.2016
• Managed a small snack bar.
- Provided service and attention to customers when face-to-face or through phone conversations.
Numerologist & Cartomancy
Virtual Talk Prophecy
01.2015 - 11.2015
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
Cabin Crew - Cabin Attendant Grade Trainee
InterGlobe Aviation Limited (Indigo)
11.2021 - 02.2022
Diploma in Aviation Hospitality & Management - Customer Service (in Aviation Industry)
JT AVIATION COLLEGE
Kolkata 02.2020 - 10.2021
B.Com - Commerce
Shri Shikshayatan College(Calcutta University)
Kolkata 07.2014 - 08.2017
Adamas International School(ISC Board)
KolkataCalcutta Girls' High School(ICSE Board)
KolkataSkills
- Inflight service
- Safety training
- Bilingual Communication
- Multi-tasking
- Language Switch
- Passenger Catering
- Beverage Making
- Salad Dressing
- Baking & Brewing
- Product Marketing
- Customer Service
- Customer Assistance
- Equipment Monitoring
- Equipment Handling
- Weight training
- Business, Finance and Accounting
- Managing Inventory
Qualities
- Humble
- Modest
- Empathic
- Courteous
- Soft communicator
- Gratitude & Gratefulness
- Considerate & tolerant
- Always happy & smiling
About
- I am a workaholic, highly interested in working, serving, and contributing towards the goodwill of the company with grace, attitude for service & growth. I carry myself with versatility, skills & potential that come directly through courage & truth. My goal is to complete all duties with relevant knowledge & information. I have previously worked as a cabin crew with Indigo & I have had wonderful service experience with my then fellow passengers. I wish to contribute once again towards guest service with teamwork, grace, work ethic, courage, quickness & authority. Every flight is a beautiful experience when we have the full freedom to give the best of our service creating wonderful & memorable moments to cherish.
Objective
- My sole purpose is to deliver excellent customer service with the help of a team that strives everyday to deliver the best of Hospitality along with fine, immaculate and impeccable service to its clients or customers.
- Serving guests, bringing a smile on faces, and comforting assistance has always been the lesson I have grown up with and would love to continue towards contributing the same by offering a seamless and heart-warming experience.
Languages
English
First Language
Hindi
Proficient (C2)
C2
Bengali
Proficient (C2)
C2
Interests
- Helping teachers & professors
- Synchronizing with Customers
- Engaging in one on one conversation
- Planning parties & events
- Swimming
- Badminton
- Yoga
- Selling and Retailing
- Adventure & tourism
- Fashion Brands
- Shopping
- Indian, Chinese & Italian Cusine
- Cooking, Cleansing
- Google Search
Profile
- Name : Shailly Jaiswal
- Dob : 31st July 1996
- Pob : Calcutta (India)
- Height : 5'3 inches(160 cms)
- Age : 29
- Weight : 59 Kg
- Passport : T7065429
- Aadhar Card : 7246-4837-7434
- Pan Card : BKZPJ4808D
- Qualification : High School & (B.Com) Graduate
- Nationality: Indian
Declaration
I hereby declare that all information provided is true to my knowledge & comprehension.
Signature
Shailly Jaiswal
Timeline
Cabin Attendant
InterGlobe Aviation Limited
11.2021 - 07.2022
Cabin Crew - Cabin Attendant Grade Trainee
InterGlobe Aviation Limited (Indigo)
11.2021 - 02.2022
Diploma in Aviation Hospitality & Management - Customer Service (in Aviation Industry)
JT AVIATION COLLEGE
02.2020 - 10.2021
Psychic Reader & Career/Relationship Consultant On
Bodhi Tech Services
02.2019 - 06.2021
Intermediate Level Badminton Player
at Hyderabad Vishwamanya Badminton Academy
07.2017 - 01.2018
Cafeteria
& Patisserie
10.2016 - 12.2016
Apprentice Swimmer
North Dum Dum Swimming Complex
01.2016 - 07.2017
Numerologist & Cartomancy
Virtual Talk Prophecy
01.2015 - 11.2015
B.Com - Commerce
Shri Shikshayatan College(Calcutta University)
07.2014 - 08.2017
Adamas International School(ISC Board)
Calcutta Girls' High School(ICSE Board)