Shais Masoodi
Bangalore
Summary
Having multi-vendor experience of 10+ years and seeking challenging assignments with reputed organization recognizing my true potential and providing enough avenues for professional growth nurturing technical skills and competencies.
Overview
12
12
years of professional experience
Work History
Network Engineer L3
Toyota Tsusho Systems Corporation
Bangalore
09.2023 - Current
- Configured and maintained network hardware, including routers, switches, firewalls, and wireless access points.
- Monitored network performance and troubleshooted any issues that arose.
- Assisted in the design of local area networks and wide area networks.
- Implemented security measures to protect data from unauthorized access or destruction.
- Provided technical support to users experiencing difficulties with their networks.
- Developed policies for using and managing computer networks.
- Conducted regular system audits to ensure compliance with established standards.
- Created documentation detailing all aspects of the network infrastructure and its configuration.
- Evaluated new technologies for possible implementation into existing systems.
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
- Implemented, tested, validated and maintained networking services according to solution designs.
Senior Global Network Engineer
Mcafee Software India Ltd
Bangalore
01.2018 - 04.2023
- Lead the team by being self-driven to drive improvement throughout the GOC operational processes
- Develop and integrate desktop instructions with the service desk that the entire GOC team will follow
- Relationship management – be considered a business partner both individually and GOC to all groups that interact with the GOC
- Increase the volume and depth of work the GOC does to be able to reduce the demand on the T3 Data team
- Monitor, maintain and remediate MPLS WAN links and network infrastructure including routers, switches, firewalls, load balancers etc
- Event management – Interpret alerts received via monitoring tools, troubleshoot and take necessary remedial actions
- Incident Management – Resolve incidents; escalate to other IT teams and vendors
- Co-ordinate incidents to resolution
- Problem Management – Identify problems proactively and provide inputs to Problem Management for problem resolution
- Reporting – Generate various technical and management reports using reporting capabilities of monitoring tools
- Continuous interaction with IT Service desk and technical Management teams during major incidents.
Technical Cons II
Hewlett Packard Enterprises
Bangalore
05.2017 - 01.2018
- Provide HP customers & Engineers troubleshooting & support in the areas of HP Networking and related areas
- Operate, Administer and Govern customer network setup
- Specifically: Provide leadership in technical problem management and the resolution of all issues, working closely with end customers and HP remote and field support staff
- Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers; Participate in after-hours remote support rosters; Identify and contribute to projects to improve product support, customer satisfaction and team efficiency; Contribute to the improvement of, team performance as measured in the team Business Fundamentals Tables (BFT)
- Communicate effectively with Technical and Non-Technical stakeholders
- Participate/Drive ITIL based change management, Problem management, incident management.
Sr. Network Engineer
Fidelis Corporate Solutions Pvt Ltd
Bangalore
09.2016 - 05.2017
- Coordinate with SI for any addition/modification/deletion at core network infrastructure level
- Configuration of L2 /L3 switches for administration and management for VLAN creation / hardening / routing /load sharing etc
- Configuration of Core routers for administration and management for routing, addition/deletion/modification as per the best practices
- Maintaining / Updating the WAN/LAN diagram
- Configuration and Maintaining complete details of core network hardware along with interfaces, IP address, IOS version updates if any etc
- Redesigning of network architecture as and when required by the Bank
- Verify connectivity to all locations/branches/offices
- Configuration and management of auto failure of branches from primary to secondary and vice versa at core infrastructure level
- Configuration & Management of complete routing/switching /IP sec/VLAN
- Configure and verify VLAN's at all locations
- Configure and verify that IP Trunking functions as needed for Voice over IP
- Configure Routing and Switch ports with QOS for Voice over IP
- Configure and verify that proper multicasting protocols are in place
- Configure and verify iSCSI VMware switching
- Syslog Database management
- Configuration Management, Weekly backup of existing configuration files of entire at core network infrastructure
- Maintenance of daily / Weekly and monthly uptime/downtime report as required by the Bank
- Cross verification of daily report with weekly and monthly report and calculation of uptime / downtime at core network infrastructure level.
Network Engineer L2
Prolink Computers India Pvt Ltd
Bangalore
10.2013 - 08.2016
- Coordinate with SI for any addition/modification/deletion at core network infrastructure level
- Configuration of L2 /L3 switches for administration and management for VLAN creation / hardening / routing /load sharing etc
- Configuration of Core routers for administration and management for routing, addition/deletion/modification as per the best practices
- Maintaining / Updating the WAN/LAN diagram
- Configuration and Maintaining complete details of core network hardware along with interfaces, IP address, IOS version updates if any etc
- Redesigning of network architecture as and when required by the Bank
- Verify connectivity to all locations/branches/offices
- Configuration and management of auto failure of branches from primary to secondary and vice versa at core infrastructure level
- Configuration & Management of complete routing/switching /IP sec/VLAN
- Configure and verify VLAN's at all locations
- Configure and verify that IP Trunking functions as needed for Voice over IP
- Configure Routing and Switch ports with QOS for Voice over IP
- Configure and verify that proper multicasting protocols are in place
- Configure and verify iSCSI VMware switching
- Syslog Database management
- Configuration Management, Weekly backup of existing configuration files of entire at core network infrastructure
- Maintenance of daily / Weekly and monthly uptime/downtime report as required by the Bank
- Cross verification of daily report with weekly and monthly report and calculation of uptime / downtime at core network infrastructure level.
Network Engineer L2
Javi Systems India Pvt Ltd
Mumbai
07.2011 - 04.2013
- Maintain documents of work perform during the day
- Responsible for designing and implementation of customer’s network infrastructure
- Network Migration from Static routing to OSPF
- Responsible for designing, implementing and monitoring the whole network
- Build and maintain Visio documentation database of network topology
- Help establish guidelines and standards for Change Procedures
- H3C (HP) Core Switch S7510E, S5800E, S5500E, S5120
- Fortinet Firewall
- Juniper Router J4500
- Catalyst Switches 2900
- Interacting with customer to resolve their issues on day to day basis
- Such as change requests
- Analyze link utilization and performance
- Identify Link and Network Failures, Detailed Fault Analysis Reports
- Configuring the Link in IMC NMS Server for network management
- Configure Avaya IP phones in branches with field support engineers
- Interacting with vendor’s / Service managers regarding the IMC
- Developing customer relationship and performing managerial tasks
- The Customer is having in having multiple branches around India where we have to configure GRE tunnel and monitor them daily
- Implementing the Network for customer Edelweiss NOC
- Network of 240 access layer switches, 40 Distribution Switches, 2 Core switches, 2 fortigate firewall, 2 juniper core routers and 2 juniper internet routers
- Monitor Routers and Switches, for up/down, CPU Memory utilization
- Ticket Logging & Escalation of calls
- Providing L2 support & handling the onsite O&M team
- Monitoring of Network using HP IMC NMS system
- Troubleshooting day to day network related problems
- Up gradation & addition of new devices into Network after testing
- Configuring policies in firewall as per customer requirement
- Doing changes in configuration of Network device as per customer requirement
- Maintaining daily report, monthly call report , preparing network-diagram & document related to project
- Taking weekly backup of Network device
- Preparing the roaster of the O&M team.
Education
Bachelor of Computer Applications (BCA) -
Bangalore University
10+2 -
10th -
Skills
- HP ATP - FlexNetwork Solutions V2
- Cisco Certified Internet Expert Written (Enterprise Infrastructure)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Internetwork Professional (CCIP)
- Juniper Network Certified Internet Associate (JNCIA)
Devices Worked On
- Cisco Router 7600, 1841, 1700, 1921, ASR, SDWAN, CSR
- Juniper Router M10i, M320i, J4350, J6350
- Juniper Switch EX4200, EX4500
- Cisco Switch’s 2960x, 3650, 6500, 3750, 4500, N7K, N5K, N9K, C9000
- HPN Switch’s 7510, 5500, 5120, 12518, 7506, 12910, 5900
- Extreme Devices Black Diamond 8800, SummitX450a-48t, SummitX450a-24t, Summit48si
- HP Procurve 2910, 2510, 5406, 5412, 8212zl
- HPN Router MSR2003, HSR6800
- Firewall Checkpoint R77, Stonesoft Mcafee, FTD
- Load Balancer AVI LB, F5, Citrix ADC
Other It Skills
Windows 2000/2003, XP, Vista, W-7, Backtrack (Kali Linux), Knoppix, C, C++, HTML, DBMS, DOS, Word, MS Works, Excel, MS Access, MS Office 97, MS Outlook 98, Visio Professional
Father's Name
Fayaz Ahmad Masoodi
Personal Information
- Date of Birth: 05/16/89
- Nationality: Indian
- Marital Status: Married
Languages
- English
- Urdu
- Hindi
Timeline
Network Engineer L3
Toyota Tsusho Systems Corporation
09.2023 - Current
Senior Global Network Engineer
Mcafee Software India Ltd
01.2018 - 04.2023
Technical Cons II
Hewlett Packard Enterprises
05.2017 - 01.2018
Sr. Network Engineer
Fidelis Corporate Solutions Pvt Ltd
09.2016 - 05.2017
Network Engineer L2
Prolink Computers India Pvt Ltd
10.2013 - 08.2016
Network Engineer L2
Javi Systems India Pvt Ltd
07.2011 - 04.2013
Bachelor of Computer Applications (BCA) -
Bangalore University
10+2 -
10th -
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