Summary
Overview
Work History
Education
Skills
TRANSACTION PROCESSING SYSTEMS
Languages
Timeline
Generic
Shajan S

Shajan S

Tirupur

Summary

People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.

Overview

10
10
years of professional experience

Work History

Team Leader - Reconciliation

Mashreq Global Services
Bangalore
04.2021 - Current
  • Reviewed and reconciled bank statements to ensure accuracy of financial records.
  • Maintained accounts payable and receivable ledgers, ensuring all invoices were recorded correctly.
  • Analyzed discrepancies between bank statements and general ledger entries, identifying potential issues.
  • Performed month-end close activities related to the reconciliation process.
  • Ensured compliance with GAAP regulations for all reconciliation processes.
  • Identified opportunities for process improvement within the reconciliation function.
  • Documented procedures for the reconciliation process, ensuring accuracy and consistency across business units.
  • Conducted regular reviews of reconciliations to identify any irregularities or errors that need correcting.
  • Worked closely with other accounting staff members to ensure accuracy throughout the entire month-end close process.
  • Provided support during external audits, responding promptly to auditor inquiries regarding reconciliations.
  • Classified and summarized financial data to compile and enter in financial records

Senior Associate

Standard Chartered GBS
Chennai
02.2020 - 04.2021
  • Assisted with the preparation of settlement documents for closing.
  • Maintained and updated records of all settlements and related activities.
  • Worked in Project team for converting all the Manual processes like Cash balance ATM Reconciliation, clearing process, Base 1 and Base 2 Debit Card Reconciliation, Third party settlement process, Issuing and Acquiring processes.
  • Worked in project team for TLM version upgrading by switching over all the processes from the older version to the new version.
  • Settlement process are done for Visa and Master card networks through Remittance and Deal booking for Local & International transactions carried out by the cardholder in the mentioned networks.
  • Deals are booked based on the settlement amount received in EP reports for VISA and in Advisement reports for Master and by using the treasury rate, funds are settled to the networks in local currency.
  • Net settlement amount is inclusive of Interchange amount, Reimbursement and Visa Charges, Optional Issuer fees and so on.
  • Based on the nature of the fund like charges or income, funds are to be booked in the specified account books thereby calculating Forex gain/loss in order to arrive at banks profit or loss status.
  • Settlement process has to be carried out on daily basis thereby avoiding charges from Visa/Master card.

Senior Associate

Tata Consultancy Services Ltd
Chennai
07.2014 - 06.2020

Mashreq bank Card OPS

  • Payment reconciliation for the accounts where customer is paying their dues to Mashreq Bank.
  • Manual files preparation and coordinating the same with Technology to upload in system.
  • VAT Input and Output Tax file preparation and Validation taken care at my end.
  • Complete VAT reconciliation between Mashreq Core and Suntec (FTA) records for entire Card Ops.
  • As a Team Lead pitching into the team ground level it requries to clear the exceptions.
  • Handling time effective manner for smooth process with team bounding.

Mashreq bank Insurance

  • Policy Booking, premium settlement, commission reconciliation, General Ledger reconciliation.
  • Single point of contact for financial activities such as Incentive reporting for Relationship Mangers (RM) and Insurance Advisors (IA).
  • Part of all the System Enhancement discussions, Functional Specification review and UAT Testing.
  • Involved in preparation of several Insurance related MISes.

Citi bank Payment Gateway

Mail query handling, merchant code maintenance, Responding Merchant queries through Talisma, Refund Processing to customers and Investigation

Education

Associate of Arts - Commerce With Computer Application

Park's College
India
03-2014

Skills

  • Quality Improvement
  • Documentation And Reporting
  • Overtime Management
  • Work Planning
  • Team Supervision
  • Analytical Thinking
  • Onboarding and Orientation
  • Performance Evaluations
  • Leading Team Meetings
  • Key Performance Indicators
  • SOP Adherence
  • Staff Training
  • Work Planning and Prioritization
  • Conflict Resolution
  • Service Level Agreements
  • People Management
  • Team Building
  • Issue Resolution

TRANSACTION PROCESSING SYSTEMS

  • Transaction Life Management syste,
  • Flexcube
  • Prime System
  • E-Ops
  • Euronet Settement System
  • Putty
  • Talisma
  • Host Screen
  • Postilion
  • Suntech

Languages

Tamil
First Language
English
Proficient (C2)
C2
Urdu
Intermediate (B1)
B1

Timeline

Team Leader - Reconciliation

Mashreq Global Services
04.2021 - Current

Senior Associate

Standard Chartered GBS
02.2020 - 04.2021

Senior Associate

Tata Consultancy Services Ltd
07.2014 - 06.2020

Associate of Arts - Commerce With Computer Application

Park's College
Shajan S