Experienced Senior Tour Manager specializing in group tour management and client engagement at The Alpha Tours. Successfully managed 150+ international tours, driving client satisfaction through strategic contract negotiations and adept conflict resolution. Focused on team training and development to raise service quality in the travel industry.
Led and escorted group tours across five continents with extensive expertise in navigating diverse cultural, religious, and corporate travel requirements. Destinations include Australia, Japan, South Korea, Southeast Asia, UAE, Europe, UK, Canada, USA, and the Holy Land. Proven ability to manage complex itineraries and deliver memorable experiences.