Archa S N
Attingal
Summary
To work to the best of my abilities and to incorporate the knowledge I have imbibed with the skills I possess, towards the fulfilment of the needs of the organization thereby contributing in the dynamic acceleration in the organizational growth as well as involvement on the personal level.
Overview
2024
2024
years of professional experience
Work History
Education Consultant
PR Educational Consultancy & Migration Service Ltd.
Trivandrum
02.2021 - 06.2023
- Organized workshops to educate teachers, administrators, and counselors about best practices in education consulting.
Customer Care & Marketing Executive
Asianet Satellite Communications Limited
- Conduct Greeted customers with energy and enthusiasm upon their entry
- Connected and discussed all customer inquiries over the phone on a daily basis
- Mentor Established and maintained lasting relationships with clients, customers, and other team members
Data Entry Clerk
HDFC Bank
- Entered data into the system with speed and accuracy
- Managed and updated client records, ensuring data integrity
- Assisted with file transfers and backups
Education
Bachelor of Arts - Communicative English
Master of Arts - English Literature
Skills
- MS Excel (advanced)
- MS Words (advanced)
- Good communication skills
- Interpersonal Skills
- Customer Services
- Problem - Solving
- Successfully worked with people from different cultural backgrounds and adjust the environment
Hobbies and Interests
Listening music, Photography
Accomplishments
- Was promoted from Customer Service Associate in 6 months due to below par customer service skills.
- Commended for excellent accuracy levels in data entry
Languages
English, Hindi, Malayalam
PERSONAL DETAILS
- D.O.B - 19th May 1984
- Gender – Female
- Marital status – Married
- Nationality - Indian
INTEREST
Finding new ways of Communicate with customers who have escalated issues to determine the beneficial resolution
Timeline
Education Consultant
PR Educational Consultancy & Migration Service Ltd.
02.2021 - 06.2023
Customer Care & Marketing Executive
Asianet Satellite Communications Limited
Data Entry Clerk
HDFC Bank
Bachelor of Arts - Communicative English
Master of Arts - English Literature
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