Summary
Overview
Work History
Education
Skills
Accomplishments
Technical Skills
Languages
Personal Details
Timeline
Generic

Shakeel Pasha

Bangalore

Summary

Rich experience in assessing processing risks, identifying high-risk financial transaction types and making recommendations to minimize risk. Skilled in identifying & documenting risks and key control activities within process to drive continuous improvement in risk controls, reporting and remediation. Responsible for financial crime investigations with regard to Money Laundering, Fraud, Bribery, Corruption, Market Abuse and Terrorism Financing by conducting in depth analysis and writing Suspicious Activity Reports (SARs) for APAC customers.

Overview

10
10
years of professional experience

Work History

Investigator, FC Investigative Reporting (L3)

HSBC
Bangalore
01.2020 - Current
  • Play a key role in executing activities that ensure the DRA can be deployed at pace to new markets across the group.
  • Mitigate detected risks by closely coordinating with other functions of Compliance and the Front Office.
  • Working collaboratively with a wide range of stakeholders to ensure the DRA continues to be optimized to identify financial crime in validated typologies, and to close any potential risk coverage gaps.
  • Conduct onboarding and periodic KYC reviews, and proactively perform a risk assessment focused on potential reputational, sanctions, or PEP risk, leading to deficiency reports to lines of business and to KYC teams.
  • Provide subject matter expertise on DRA's potential capability to identify financial crime risk throughout model development and deployment.
  • Actively contribute to the Customer DRA sub-value stream's meetings and project working groups to provide key updates, and escalate issues as appropriate to ensure deliverables are achieved.
  • Act as the point of contact for DRA deployment support activities across the customer DRA sub-value and the wider FC detection and investigations value stream.
  • Produce high-quality assessments and summaries, in accordance with procedural standards, on the effectiveness of DRA detection design to control owners.
  • Identify appropriate referrals for action and the effecting of such in accordance with procedural standards.
  • Escalation of any identified gaps to the appropriate governance forum for consideration.
  • Provide insight and SME knowledge, contributing to the improvement of customer DRA.
  • Supports strategies and initiatives in support of FC detection objectives, and ensures the effective execution of DRA deployment support processes within customer DRA SVS.
  • Manage relationships with key internal stakeholders across group functions, lines of business, regions, and countries.
  • Training, mentoring and coaching investigators to help build strong investigation skills when reviewing cases and alerts.

Senior Analyst - TM (L2) (Correspondent Banking)

HSBC
Bangalore
12.2017 - 01.2020
  • Review and investigate alerts for HSBC France, generated on the transaction monitoring platform, maintaining consistent quality, and working within strict deadlines.
  • Investigate potentially suspicious transactions for retail and corporate customers for various types of transactions, including investments, individual fund transfers, and payments.
  • Review the alerts generated by TM systems, and ensure the anomalous activities are escalated appropriately in accordance with regulatory requirements, where appropriate.
  • Pro-actively gather intelligence from media reports and appropriate websites to identify customers of HSBC involved in crime/ML/terrorism etc.
  • Using the systems available to review the authenticity of the transaction within each alert, i.e., check the principal activities of the customer to ensure that transactional patterns and activities are not unusual.
  • If found unusual, e.g., the transaction is out of line with the client's normal business activity to date, inquire into the same.
  • Document the rationale for actions taken when investigating alerts.
  • Complete assigned tasks independently, in the established timeframe, as per the process benchmarks.

Fraud Analyst

HSBC
Bangalore
07.2016 - 11.2017
  • Responsible for the prevention and detection of potential fraud through timely review of alerts generated by the SAS-EFM system.
  • Minimize the risk to the business and the customer, with a strong focus on process controls and fraud detection.
  • Monitor real-time queues and high-risk transactions within the business to take quick action.
  • Accountable for placing an appropriate hold on accounts deemed to have fraudulent activity. activities.
  • Training, mentoring, performing QA, and coaching investigators to help build strong investigation skills when reviewing cases and alerts.
  • Collaborating with team members to discuss fraud trends, and brainstorm methods to combat the type of fraud.
  • Review and assist victims of phishing, vishing, and smishing by raising an investigation and reporting the same to the beneficiary bank to secure funds.

Sales Associate

Convergys
Bangalore
11.2014 - 06.2016
  • Worked for AT&T (American Telecom and Telecommunications) process.
  • Mainly dealing with and selling internet service, TV service, and helping to upgrade existing plans.
  • Assisting customers with billing and service-related queries.
  • Responsible for generating a revenue of $5,000 and meeting the given target on a daily basis.
  • Responsible for achieving a 100% CSAT result.
  • Handling escalation calls and ensuring that excellent customer service is maintained.

Education

Bachelor of Commerce - Financial Services

Bangalore University
Banagalore, India
05-2012

Skills

  • Money laundering investigations
  • Due diligence
  • Risk assessment
  • Compliance assessment
  • Investigation management
  • Risk and control assessment
  • Fraud Prevention and Strategy
  • Transaction monitoring
  • Operational Risk Management
  • Critical thinking
  • Collaborative worker
  • Process Improvements
  • Team Management

Accomplishments

  • Recognized and awarded for detecting maximum number of fraudsters
  • Bagged cash award and certified for stellar performances
  • Won various certificates for emerging as monthly top performer in the project
  • Accredited with monthly and spot awards in many times

Technical Skills

  • Microsoft Office (MS Excel, MS Outlook, and MS Powerpoint)
  • ERP Applications and Citrix Application
  • Unified Case Management (UCM)
  • GSNA Application (Global Social Network Analytics) - Transaction Monitoring System
  • Accounting Package: Tally

Languages

Hindi
First Language
English
Advanced (C1)
C1
Urdu
Proficient (C2)
C2
Kannada
Advanced (C1)
C1

Personal Details

  • DOB: 11 February 1990
  • Nationality: Indian
  • Marital Status: Married

Timeline

Investigator, FC Investigative Reporting (L3)

HSBC
01.2020 - Current

Senior Analyst - TM (L2) (Correspondent Banking)

HSBC
12.2017 - 01.2020

Fraud Analyst

HSBC
07.2016 - 11.2017

Sales Associate

Convergys
11.2014 - 06.2016

Bachelor of Commerce - Financial Services

Bangalore University

Similar Profiles

CREATE PROFILE
Shakeel Pasha