Summary
Skills
Work History
Education
Overview
Generic
Shakeel Akhtar

Shakeel Akhtar

Manager Facilities
New Delhi

Summary

Goal-oriented facilities maintenance professional with excellent leadership, problem-solving and multitasking skills. Well-versed in HVAC, plumbing and electrical systems, as well as structural and codes requirements. Dedicated Facilities Operations Manager bringing 15 years of experience in energy management and building systems, including mechanical, security, automation and HVAC. Excellent leadership skills with proficiency in developing relationships, building consensus and leading positive organizational change. Hardworking Facilities Manager skilled at communicating staff and personnel at every level. Adept at providing guidance to new employees while managing outside technicians.

Skills

Strong leadership and management skills

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Work History

Manager Facilities

CBRE South Asia Pvt. Ltd
Gurugram
04.2021 - Current
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed and motivated employees to be productive and engaged in work.
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly.
  • Controlled costs to keep business operating within budget and increase profits.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Supervised staff of 15 in day-to-day activities.

Campus Manager

Jones Land LaSalle Property Consultant India Pvt. Ltd
Noida
09.2018 - 03.2021
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Designed or used assessments to monitor student learning outcomes.
  • Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
  • Planned, administered and controlled budgets and produced financial reports.
  • Monitored overhead, prepared budgets and directed spending and resources to support fiscal efficiency.
  • Excellent communication skills, both verbal and written.
  • Supervised staff of 15 in day-to-day activities.

Manager Operations

ISS Facility Services India Pvt. Ltd
Gurugram
03.2018 - 09.2018
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Monitored employee productivity and optimized procedures to reduce costs.
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Supervised operations team to support operational excellence and excellent customer service.
  • Implemented new technology to streamline processes and improve operations.
  • Communicated with customers to assess satisfaction with products and services received.
  • Monitored key performance metrics to identify areas for improvement.
  • Stayed up-to-date with industry trends and best practices to improve skills and organizational operations.
  • Reported issues to higher management with great detail.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Supervised staff of 10 in day-to-day activities.

Manager Facilities

Jones Land LaSalle Property Consultant India Pvt. Ltd
Delhi
07.2016 - 03.2018
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Created sustainable improvement initiatives for efficient use of energy.
  • Analyzed building control and HVAC system performance and recommended improvements.
  • Created management reports outlining important facility statistics.
  • Directed tenant improvements to meet contractual demands and update building areas.
  • Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
  • Controlled expenses to meet budget requirements.
  • Maintained HVAC, temperature control, electrical and building automation systems.
  • Responded to building emergencies and managed repairs.
  • Documented records on pricing, energy consumption and activity reports.
  • Investigated problems and determined appropriate remedies.
  • Conducted daily inspections of facility grounds, external structure, systems, and equipment.
  • Led facility management staff and consultants in producing business plan that focused on facility operations.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
  • Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Supervised staff of 35 in day-to-day activities.

Assistant Manager Facilities

Jones Land LaSalle Property Consultant India Pvt. Ltd
Delhi
12.2012 - 06.2016
  • Led facility management staff and consultants in producing business plan that focused on facility operations.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Conducted daily inspections of facility grounds, external structure, systems, and equipment.
  • Supervised staff of 25 employees in day-to-day activities.
  • Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
  • Evaluated facility operations and personnel for safety and health regulations compliance.
  • Conducted inspections of facility grounds, external structure, systems and equipment.
  • Maintained inventory and ordered supplies to keep facility resources readily available.
  • Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
  • Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
  • Tracked and documented operational and financial records to perform analysis of performance and costs.
  • Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
  • Developed and oversaw budgets for facilities and worked within cost restraints.
  • Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.

Sr. Facility Executive

Randstad India Ltd
Delhi
10.2008 - 12.2012
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Worked well in team setting, providing support and guidance.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed strong communication and organizational skills through working on group projects.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Delivered services to customer locations within specific timeframes.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Supervised staff of 15 in day-to-day activities.

Housekeeping Executive

Impression Services India Pvt. Ltd
Noida
12.2007 - 10.2008
  • Designed all housekeeping policies and procedures according to required standards and scheduled all rotational duties for staff.
  • Emptied trash containers and vacuumed carpets, rugs and upholstery.
  • Conducted final inspections of offices and common areas and notified manager of space requiring immediate cleaning.
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Streamlined weekly cleaning schedule for 35 employees.
  • Evaluated employee performance and recommended promotions, transfers and dismissals.
  • Developed and maintained comprehensive inventory system to track equipment and supplies.
  • Maintained required records of work hours, budgets and payrolls.
  • Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
  • Recommended or arranged for painting, repair work, renovations and replacement of furnishings and equipment.
  • Established and enforced safety protocols and guidelines for staff.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Scheduled and prioritized tasks to staff, overseeing work completion.

Education

Bachelor of Arts - Hindi

Zakir Hussain Collage
Delhi University
04.2002 - 04.2005

12th -

NIOS
Delhi
04.2001 - 03.2002

10th -

C.B.S.C
Delhi
04.1999 - 03.2000

Overview

15
15
years of professional experience
5
5
years of post-secondary education
2
2
Languages

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Shakeel AkhtarManager Facilities