
Results-driven Sales Team Lead with proven success in achieving sales growth and motivating teams. Expertise in negotiation, communication, and performance monitoring to enhance team productivity and drive merchant satisfaction.
• Led and managed a team of field sales executives to achieve daily, weekly, and monthly sales targets.
• Assigned territories, monitored performance, and ensured timely completion of company-driven sales goals.
• Provided on-ground support, training, and guidance to team members to improve productivity and conversion rates.
• Ensured compliance with company processes, documentation standards, and merchant onboarding quality.
• Analyzed sales metrics and reported performance updates to management.
• Motivated the team, resolved field issues, and improved overall team efficiency and merchant satisfaction.
• Conducted daily field visits to acquire new merchants and onboard shops onto Paytm products and services (QR, Soundbox, Card Machine, etc.).
• Achieved and exceeded monthly sales targets through consistent lead generation and strategic field planning.
• Built strong relationships with merchants, explained product benefits, and ensured smooth onboarding and documentation verification.
• Managed territory assignments, tracked daily activity, and reported performance and sales numbers to the team lead.
• Resolved merchant queries, ensured device activation, and delivered excellent on-ground customer support.
• Identified new business opportunities, improved merchant engagement, and contributed to overall revenue growth.
• Maintained accurate records of field visits, merchant follow-ups, and daily progress reports.
• Conducted on-field visits to onboard merchants to PhonePe by setting up PhonePe QR codes and activating UPI payment acceptance.
• Achieved monthly merchant acquisition targets through continuous prospecting, door-to-door visits, and territory-based field planning.
• Collected and verified KYC documents, ensured accurate merchant details, and completed onboarding with 100% compliance.
• Provided support to merchants for account setup, app installation, and initial transaction guidance.
• Built and maintained strong relationships with local merchants to ensure continued usage and transaction growth.
• Resolved merchant issues related to QR usage, failed transactions, or onboarding queries by coordinating with internal support teams.