Summary
Overview
Work History
Education
Skills
Extra Co-Curricular Achievements
Timeline
BusinessAnalyst
SHAKIB RAZA

SHAKIB RAZA

Customer Service Associate – Aviation Industry
Jaipur

Summary

Customer-focused and tech-savvy professional with leadership experience in event management, communication, and teamwork.
Bachelor’s degree in Computer Applications (BCA) with strong problem-solving and organizational skills.
Flexible for rotational shifts, night duties, and multicultural environments. Seeking an entry-level Customer Service Associate or Ground Staff position with a leading airline or airport in the Gulf region.

Overview

1
1
year of professional experience
3
3
years of post-secondary education

Work History

Full Stack Developer Using MERN

GRRAS Solutions Pvt. Ltd.
06.2024 - 01.2025

Java Development Internship

TechOctaNet Service Pvt. Ltd.
04.2024 - 06.2024

Education

Bachelor of Computer Application - BCA

Career Point University
Kota, Rajasthan
08.2022 - 06.2025

Skills

Passenger Service & Customer Support

Extra Co-Curricular Achievements

Anchor & Organizer, AWS Workshop, Career Point University, 2023

Event Manager & Anchor, Fun & Games Event, Career Point University, 2024

Director, Weight Lifting & Tug of War, Khelotsav, Career Point University, 2024

Director, Weight Lifting & Tug of War, Khelotsav, Career Point University, 2025


Timeline

Full Stack Developer Using MERN

GRRAS Solutions Pvt. Ltd.
06.2024 - 01.2025

Java Development Internship

TechOctaNet Service Pvt. Ltd.
04.2024 - 06.2024

Bachelor of Computer Application - BCA

Career Point University
08.2022 - 06.2025
SHAKIB RAZACustomer Service Associate – Aviation Industry