SHAKIB RAZA
Customer Service Associate – Aviation Industry
Jaipur
Summary
Customer-focused and tech-savvy professional with leadership experience in event management, communication, and teamwork.
Bachelor’s degree in Computer Applications (BCA) with strong problem-solving and organizational skills.
Flexible for rotational shifts, night duties, and multicultural environments. Seeking an entry-level Customer Service Associate or Ground Staff position with a leading airline or airport in the Gulf region.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
Work History
Full Stack Developer Using MERN
GRRAS Solutions Pvt. Ltd.
06.2024 - 01.2025
Java Development Internship
TechOctaNet Service Pvt. Ltd.
04.2024 - 06.2024
Education
Bachelor of Computer Application - BCA
Career Point University
Kota, Rajasthan 08.2022 - 06.2025
Skills
Passenger Service & Customer Support
Extra Co-Curricular Achievements
Anchor & Organizer, AWS Workshop, Career Point University, 2023
Event Manager & Anchor, Fun & Games Event, Career Point University, 2024
Director, Weight Lifting & Tug of War, Khelotsav, Career Point University, 2024
Director, Weight Lifting & Tug of War, Khelotsav, Career Point University, 2025
Timeline
Full Stack Developer Using MERN
GRRAS Solutions Pvt. Ltd.
06.2024 - 01.2025
Java Development Internship
TechOctaNet Service Pvt. Ltd.
04.2024 - 06.2024
Bachelor of Computer Application - BCA
Career Point University
08.2022 - 06.2025
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